The key factors that drive the growth of the enterprise collaboration market include growth in need for the project and task management solution and increase in adoption of cloud-based services to accelerate collaboration. The growth in the need for project and task management solutions is a prominent driver for the expansion of the enterprise collaboration market. Modern work environment involves complex projects that require collaboration among multiple teams, departments, and external partners. Project and task management solutions provide a centralized platform for organizing and overseeing these complex workflows. In addition, growth in demand for real-time and remote collaboration tools is considered an important factor to boost the enterprise collaboration market. However, lack of network connectivity and infrastructure issue is expected to hamper market growth. poor network connectivity hinders remote work by causing disruptions in video conferences, slow file transfers, and lag in real-time collaboration. Inadequate infrastructure limits the effectiveness of remote collaboration tools. Contrarily, the rise in the use of networking websites contribute significantly to the growth of the enterprise collaboration market. Networking websites provide opportunities for professionals to connect with a wide range of industry peers, potential clients, partners, and experts. By integrating these platforms into enterprise collaboration, organizations can expand their professional networks and access a broader talent pool. Therefore, these factors are expected to drive the growth of enterprise collaboration market in upcoming years.
The enterprise collaboration market is segmented on the basis of type, deployment mode, application, industry vertical, and region. On the basis of type, the market is categorized into solution, and service. On the basis of deployment mode, the market is divided into on-premise, and cloud. On the basis application, the market is segregated into communication tools, conferencing tools, and coordination tools. On the basis of industry vertical, it is divided into IT and telecom, manufacturing, BFSI, retail and consumer goods, education, transportation and logistics, healthcare, and others. On the basis of region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The report analyzes the profiles of key players operating in the enterprise collaboration market such as Adobe Inc, Cloud Software Group, Inc., Microsoft Corporation, Huawei Technologies Co. Ltd., SAP SE, IBM Corporation, Cisco Systems, Inc., Salesforce, Inc., Meta, and Google LLC. These players have adopted various strategies to increase their market penetration and strengthen their position in the enterprise collaboration market.
Key Benefits For Stakeholders
- The study provides in-depth analysis of the global enterprise collaboration market along with the current & future trends to illustrate the imminent investment pockets.
- Information about key drivers, restrains, & opportunities and their impact analysis on the global enterprise collaboration market size is provided in the report.
- Porter’s five forces analysis illustrates the potency of buyers and suppliers operating in the industry.
- The quantitative analysis of the global enterprise collaboration market from 2022 to 2032 is provided to determine the market potential.
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Key Market Segments
By Type
- Solution
- Service
By Deployment Mode
- On-premise
- Cloud
By Application
- Communication Tools
- Conferencing Tools
- Coordination Tools
By Industry Vertical
- IT and Telecom
- Manufacturing
- BFSI
- Retail and Consumer Goods
- Education
- Transportation and Logistics
- Healthcare
- Others
By Region
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Rest of Europe
- Asia-Pacific
- China
- Japan
- India
- Australia
- South Korea
- Rest of Asia-Pacific
- LAMEA
- Latin America
- Middle East
- Africa
- Key Market Players
- IBM Corporation
- Meta
- SAP SE
- Huawei Technologies Co. Ltd.
- Adobe Inc.
- Cloud Software Group, Inc.
- Microsoft Corporation
- Cisco Systems, Inc.
- Salesforce, Inc.
- Google LLC
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Table of Contents
Executive Summary
According to the report, the enterprise collaboration market was valued at $48.6 billion in 2022, and is estimated to reach $195.1 billion by 2032, growing at a CAGR of 15.2% from 2023 to 2032.The Enterprise collaboration Market is likely to experience a significant growth rate of 15.2% from 2023-2032 owing to increasing market demand for communication tools
Enterprise collaboration is the set of solutions which help employees within the business to work together and share information on projects from a variety of geographical locations. It includes sharing of information, resources, and expertise to enhance productivity and drive innovation between enterprises.
The key factor that drives the growth of the enterprise collaboration market include growing demand for real-time and remote collaboration tools and increase in adoption of cloud-based services to accelerate collaboration. Enterprise collaboration tools help organizations by providing seamless communication between employees. This improves the operational efficiency and productivity of the employees, thereby helping organizations to meet their business goals. Enterprise collaboration tools provide data synchronization and collaboration solutions across organizations and include features such as checking official emails, calendars, and contacts. In addition, growth in need for the project and task management solution is considered an important factor to boost the enterprise collaboration market. Modern work environment involves complex projects that require collaboration among multiple teams, departments, and external partners. Project and task management solutions provide a centralized platform for organizing and overseeing these complex workflows. However, lack of network connectivity and infrastructure issue is expected to hamper market growth. Poor network connectivity hinders remote work by causing disruptions in video conferences, slow file transfers, and lag in real-time collaboration. Inadequate infrastructure limits the effectiveness of remote collaboration tools.
The market also offers growth opportunities to the key players in the market. Increase in adoption of AI and ML to improve collaboration capabilities contribute significantly to the growth of the enterprise collaboration market. Advanced technologies such as AI and ML are being implemented into enterprise collaboration tools to enhance collaborative capabilities. AI-based enterprise collaboration tools are able to track the activities of employees and the contents being shared. This is used to deliver anticipated business insights to the employees and help get the work done quicker. Therefore, these factors are expected to drive the growth of enterprise collaboration market in upcoming years.
The enterprise collaboration market is segmented on the basis of type, deployment mode, application, industry vertical, and region. On the basis of type, the market is categorized into solution and service. As per deployment mode, the market is divided into on-premise and cloud. Depending on application, the market is segregated into communication tools, conferencing tools, and coordination tools. On the basis of industry vertical, it is divided into IT and telecom, manufacturing, BFSI, retail and consumer goods, education, transportation and logistics, healthcare, and others. Region wise, it is analyzed across North America (the U.S., and Canada), Europe (UK, Germany, France, Italy, Spain, and rest of Europe), Asia-Pacific (China, India, Japan, Australia, South Korea and rest of Asia-Pacific), and LAMEA (Latin America, Middle East, and Africa).
The key players profiled in the study are Adobe Inc., Cloud Software Group, Inc., Microsoft Corporation, Huawei Technologies Co. Ltd., SAP SE, IBM Corporation, Cisco Systems, Inc., Salesforce, Inc., Meta, and Google LLC. The players in the market have been actively engaged in the adoption various strategies such as collaboration, product launch, and partnership to remain competitive and gain advantage over the competitors in the market. For instance, in October 2020, Teladoc Health Inc. launched mental health care, a new telemedicine service allowing workers to easily access high-quality psychiatrists, psychologists, and therapists from the comfort of their phone, computer, and mobile app. The new service also established the first telemedicine solution to deliver both general medical and mental health treatment from the same platform, enabling a more holistic and seamless approach to care. It also increased the variety of mental health solutions accessible from Teladoc Health. Moreover, in June 2022, Fujitsu and Salesforce Japan Co., Ltd. announced the partnership to create new digital solutions for the healthcare sector in the Japanese market. The two companies were to support this project by utilizing Salesforce Japan's track record and skills as an industry leader in customer relationship management and Fujitsu's expertise in the trustworthy handling of medical and pharmaceutical data and computer technology. Such strategies foster enterprise collaboration market growth.
Key Market Insights
By type, the solution segment was the highest revenue contributor to the market, and is estimated to $119.72 billion by 2032, with a CAGR of 14.2%. However, the service segment is expected to be the fastest growing segment with the CAGR of 16.9% during the forecast period.By deployment mode, the on-premise segment dominated the global market, and is estimated to reach $100.76 billion by 2032, with a CAGR of 13.1%. However, the cloud segment is expected to be the fastest growing segment with the CAGR of 17.8% during the forecast period.
By application, the communication tools segment dominated the global market, and is estimated to reach $100.27 billion by 2032, with a CAGR of 13.8%. However, the conferencing tools segment is expected to be the fastest growing segment with the CAGR of 17.8% during the forecast period.
By industry vertical, the IT and telecom segment dominated the global market, and is estimated to reach $40.16 billion by 2032, with a CAGR of 11.8%. However, the transportation and logistics segment is expected to be the fastest growing segment with the CAGR of 21.1% during the forecast period.
Based on region, North America was the highest revenue contributor, accounting for $17.50 billion in 2022, and is estimated to reach $51.76 billion by 2032, with a CAGR of 11.7%.
Companies Mentioned
- IBM Corporation
- Meta
- SAP SE
- Huawei Technologies Co. Ltd.
- Adobe Inc.
- Cloud Software Group, Inc.
- Microsoft Corporation
- Cisco Systems, Inc.
- Salesforce, Inc.
- Google LLC
Methodology
The analyst offers exhaustive research and analysis based on a wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics, and regional intelligence. The in-house industry experts play an instrumental role in designing analytic tools and models, tailored to the requirements of a particular industry segment. The primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks, and face-to-face interactions.
They are also in professional corporate relations with various companies that allow them greater flexibility for reaching out to industry participants and commentators for interviews and discussions.
They also refer to a broad array of industry sources for their secondary research, which typically include; however, not limited to:
- Company SEC filings, annual reports, company websites, broker & financial reports, and investor presentations for competitive scenario and shape of the industry
- Scientific and technical writings for product information and related preemptions
- Regional government and statistical databases for macro analysis
- Authentic news articles and other related releases for market evaluation
- Internal and external proprietary databases, key market indicators, and relevant press releases for market estimates and forecast
Furthermore, the accuracy of the data will be analyzed and validated by conducting additional primaries with various industry experts and KOLs. They also provide robust post-sales support to clients.
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