Asia Pacific Video Banking Service Market Size, Share & Industry Trends Analysis Report By Application (Banks, Credit Union, and Others), By Component (Solution, and Services), By Deployment Mode, By Country and Growth Forecast, 2023 - 2030

The Asia Pacific Video Banking Service Market would witness market growth of 13.3% CAGR during the forecast period (2023-2030).

Video banking is a flexible and adaptable service that can benefit customers and banks by enhancing convenience, efficiency, and security and fostering stronger customer-bank relationships. In addition, video banking enables customers to complete various banking duties from the comfort of their homes, thereby enhancing the overall customer experience. Furthermore, video banking is a rapidly growing trend in the financial services industry, and several key trends are driving its adoption. As many customers seek to establish accounts remotely, video banking has become an increasingly common method to complete this process. In addition, it is used to provide virtual financial counseling, allowing customers to receive financial guidance and recommendations from the convenience of their homes.

Video banking provides a more personalized and engaging customer experience than traditional phone or chat support. It allows customers to interact face-to-face with banking representatives, which can build trust and enhance the quality of service. Video banking services can vary widely and include account opening, loan applications, financial consultations, customer support, and more. Some institutions also offer video-enabled ATMs, where customers can contact a remote agent for assistance. Security and privacy concerns are crucial in the financial industry. Video banking platforms typically protect sensitive information and transactions with robust security measures.

According to Invest India, despite global upheavals, India's banking sector has historically been one of the most stable in the world. The population with a bank account rose from 53% in FY16 to 78% in FY21, a gain of 23%. There are more than 1,650,000 bank branches, which equates to approximately 15 branches per 1,000,000 people. This is complemented by a network of 2,170,000 automated teller machines, of which 47% are in rural and semi-urban areas. In 25 states and 7 Union Territories, 99.94% of all municipalities have access to banking services within a radius of 5 kilometers from their center. As the Indian BFSI sector continues to evolve, video banking services are likely to play an increasingly significant role in meeting customers' changing needs and expectations. Therefore, the aforementioned aspects will drive the market growth in this region.

The China market dominated the Asia Pacific Video Banking Service Market, By Country in 2022, and would continue to be a dominant market till 2030; thereby, achieving a market value of $13,388 million by 2030. The Japan market is registering a CAGR of 12.5% during (2023 - 2030). Additionally, The India market would showcase a CAGR of 14% during (2023 - 2030).

Based on Application, the market is segmented into Banks, Credit Union, and Others. Based on Component, the market is segmented into Solution, and Services. Based on Deployment Mode, the market is segmented into On-Premise, and Cloud. Based on countries, the market is segmented into China, Japan, India, South Korea, Singapore, Malaysia, and Rest of Asia Pacific.

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include AU Small Finance Bank Limited, Barclays PLC, Glia Technologies, Inc., STAR Financial Bank (STAR Financial Group, Inc.), NatWest Group Plc, Guaranty Trust Bank Limited, StonehamBank, U.S. Bank, Cisco Systems, Inc., and Vidyard.

Scope of the Study

Market Segments Covered in the Report:

By Application

• Banks
• Credit Union
• Others

By Component

• Solution
• Services

By Deployment Mode

• On-Premise
• Cloud

By Country

• China
• Japan
• India
• South Korea
• Singapore
• Malaysia
• Rest of Asia Pacific

Key Market Players

List of Companies Profiled in the Report:

• AU Small Finance Bank Limited
• Barclays PLC
• Glia Technologies, Inc.
• STAR Financial Bank (STAR Financial Group, Inc.)
• NatWest Group Plc
• Guaranty Trust Bank Limited
• StonehamBank
• U.S. Bank
• Cisco Systems, Inc.
• Vidyard

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