Organizational Psychology and Organizational Behavior is a major revision of the well-regarded textbook, whose previous title was Organizational Psychology: A Scientist-Practitioner Approach. This new edition offers a comprehensive overview organizational science, drawing insights from the closely aligned fields of organizational psychology and organizational behavior. Appropriate as a textbook for introductory courses in either field, this engaging and readable book encourages students to think actively about the material, providing numerous features to connect concepts to real-world people, situations, and challenges.
In this Fourth Edition, the authors introduce coverage of diversity and inclusion, as well as climate change and environmental sustainability. They have also streamlined the text, moving detail into appendices where appropriate, to further promote student engagement. Organizational Psychology and Organizational Behavior also covers: - Data collection and analysis methods, along with a discussion of research ethics - Strategies for managing the work-life interface and promoting employee wellbeing - Methods for promoting productive workplace behavior and addressing counterproductive behavior - Leadership, organizational culture, and other precursors to job satisfaction and employee motivation
By identifying how behaviors and attitudes can be influenced by hiring practices, leadership strategies, and beyond, Organizational Psychology and Organizational Behavior offers a comprehensive guide to the theory and application of behavioral science in the workplace.
Table of Contents
About the Authors xiii
Preface xv
About the Companion Website xxi
Chapter 1 Introduction to the Fields of Organizational Psychology and Organizational Behavior 1
What is Organizational Psychology? 2
Organizational Psychology in Context 4
What is Organizational Behavior? 5
Organizational Behavior in Context 6
The Scientist-Practitioner Approach 8
Practitioner Spotlight: Dr. Wheeler H. Nakahara 15
Historical Influences on Organizational Psychology and Organizational Behavior 17
People Behind the Research: Dr. Mindy K. Shoss 28
The Chapter Sequence 32
Chapter Summary 33
Suggested Additional Readings 33
References 34
Chapter 2 Design of Research Underlying Managerial Decisions 39
Methods of Data Collection 40
People Behind the Research: Dr. Nathan A. Bowling 51
Practitioner Spotlight: Dr. Thaddeus Rada-Bayne 55
Choosing among Data Collection Methods 62
Special Issues in Data Collection for Organizational Researchers 65
Ethics in Data Collection 71
Chapter Summary 71
Appendix A: Data Analysis in Organizational Research 72
Special Issues in Statistical Analysis 79
Appendix Summary 89
Suggested Additional Readings 89
References 90
Chapter 3 Recruitment, Attraction, Socialization, and Retention (RASR) 98
Recruitment and Attraction: An Organizational Perspective 99
Recruitment and Attraction: The Applicant’s Perspective 108
Practitioner Spotlight: Jamie Winter 111
An Introduction to Organizational Socialization 113
The Socialization Process: An Organizational Perspective 117
The Socialization Process: A Newcomer Perspective 124
The Socialization Process: An Interactionist Perspective 133
People Behind the Research: Dr. Connie Wanberg 134
Special Issues in Organizational Socialization Research 135
Employee Retention: Making Recruitment and Socialization Pay Off 136
Chapter Summary 142
Suggested Additional Readings 143
References 143
Chapter 4 Diversity, Equity, and Inclusion (DEI) 150
The Times they are A’Changin’ 150
Why the Heightened Focus on DEI? 151
What Exactly is DEI? 152
The Legal Framework Underlying DEI 154
Discrimination is not Just Black and White: Intersectionality in the Workplace 171
People Behind the Research: Dr. Tsedale M. Melaku 172
Psychological and Cognitive Mechanisms Underlying Bias in the Workplace 174
Moving Beyond Bias and Discrimination: The Case for Diversity, Equity, and Inclusion 176
Theoretical and Practical Approaches to Understanding and Managing DEI 178
In Practice: Increasing Diversity, Equity, and Inclusion 184
Practitioner Spotlight: Dr. Anna Marie Valerio 194
Summary 196
Suggested Additional Readings 197
References 198
Chapter 5 Managing the Work-life Interface: Individual and Organizational Strategies 211
Some Basic Assumptions (and Myths) About the Work-Life Interface 213
Understanding the Work-Life Interface 214
Who Experiences Work-Family Conflict? 217
Antecedents of Work-Family Conflict 218
Consequences of Work-Family Conflict 220
Reducing and Preventing Work-Family Conflict 222
Practitioner Spotlight: Kelly Barrena 227
The Positive Side of the Work-Family Interface 230
What About Work-Family Balance? 231
Pulling It All Together: A Model of Work and Family 233
Chapter Summary 234
People Behind the Research: Dr. Tammy Allen 235
Suggested Additional Readings 236
References 237
Chapter 6 Productive and Counterproductive Behavior in Organizations 246
Productive Behavior in Organizations 247
Defining Productive Behavior 247
Job Performance 248
People Behind the Research: Dr. John Campbell 251
Measurement of Job Performance 256
Determinants of Job Performance 261
Organizational Citizenship Behavior 272
Practitioner Spotlight: Dr. E. Scott Geller 274
Counterproductive Behavior in Organizations 281
Conceptualizing Task Performance, OCBS, and CWBS Together 295
Chapter Summary 296
Suggested Additional Readings 297
References 298
Chapter 7 Employee Health, Safety, and Well-Being 312
Employee Health, Safety, and Well-Being: The Broader Context 313
An Introduction to Occupational Stress 315
Occupational Stress: A Brief History 316
Approaches and Terminology Used in Occupational Stress 318
Occupational Stress Models 322
Stressors in the Workplace 329
Employee Safety 343
Personal Resources: Coping, Resilience, and Recovery 344
People Behind the Research: Dr. Danielle D. King 347
Employee Health, Safety, and Well-Being in Vulnerable Populations 350
Reducing the Impact of Workplace Stressors 351
Practitioner Spotlight: Dr. Erin Eatough 352
Employee Health, Safety, and Well-Being: A Cross-Cultural Perspective 358
Chapter Summary 360
Suggested Additional Readings 362
References 362
Chapter 8 Beliefs, Attitudes, and Perceptions of Work and the Organization 383
Job Satisfaction 384
People Behind the Research: Dr. Paul E. Spector 390
Organizational Commitment 410
Additional Job Beliefs 423
Practitioner Spotlight: Dr. Kalifa Oliver 427
Chapter Summary 433
Suggested Additional Readings 434
References 435
Chapter 9 Employee Motivation 447
Defining Motivation and Basic Assumptions 447
Understanding Motivated Behavior Among Employees 449
Organizational Influences on Motivation 466
Organizational Reward Systems 468
Practitioner Spotlight: Dr. Fred Mael 478
Motivation Through the Design of Work 480
People Behind the Research: Dr. Adam Grant 491
Recent Directions in Employee Motivation 495
Chapter Summary 499
References 500
Chapter 10 Leadership and Influence Processes 511
Defining Leadership 512
General Approaches to Leadership 515
People Behind the Research: Dr. Alice Eagly 519
Modern Theories of Leadership 524
Practitioner Spotlight: John Mattone 539
Power and Influence in Organizations 544
Chapter Summary 557
Suggested Additional Readings 559
References 560
Chapter 11 Team Dynamics and Processes Within Organizations 571
Stages of Team Development 572
Defining Team Effectiveness 575
Models of Team Effectiveness 577
Determinants of Team Effectiveness 588
Within-Team Processes 598
Between Team Processes 607
Enhancing the Effectiveness of Teams 608
People Behind the Research: Dr. Marissa Shuffler 609
Emerging Issues in Teams Research: Virtual Teams and Teams in Extreme Environments 614
Practitioner Spotlight: Dr. Kara Orvis 615
The Future of Teams in Organizations 621
Chapter Summary 622
References 624
Chapter 12 Organizational Culture and Climate 635
Organizational Culture: Definition and Underlying Structure 636
Models of Organizational Culture 638
Manifestations of Organizational Culture 645
The Development of Organizational Culture 651
Measuring Organizational Culture 652
Changing Organizational Culture 655
Practitioner Spotlight: Dr. David Howard 656
The Impact of Organizational Culture 663
Organizational Culture and National Culture 667
Organizational Climate: The Shared Psychological Experience 667
Organizational Outcome Climates 669
Organizational Process Climates 672
Measuring Organizational Climate 674
People Behind the Research: Dr. Jeremy Beus 675
Changing Organizational Climate 677
Future Issues in Organizatiomal Climate Research 678
Chapter Summary 679
Suggested Additional Readings 681
References 681
Chapter 13 Organizational Change and Development 691
What is Organizational Development and Why is It Used? 692
Organizational Development: Historical Foundations and Recent Trends 693
The Theory Base of Organizational Development 698
People Behind the Research: Dr. W. Warner Burke 707
Organizational Change Interventions 711
Conditions that Impact Successful Organizational Change 723
Practitioner Spotlight: Dr. Sandy Fiaschetti 725
Evaluation of Organizational Development Programs 731
Special Issues in Client-Consultant Relationships 738
Chapter Summary 740
Suggested Additional Readings 742
References 742
Chapter 14 Creating Sustainable Organizations in a Warming World 750
Defining Sustainability 751
State of Our Planet: A Brief Introduction to Climate Change and its Impacts 752
Experts from Organizational Psychology and Organizational Behavior Weigh in 759
Moving Forward: Accelerating the Focus on Sustainability 760
People Behind the Research: Dr. Mindy Engle-Friedman 777
Practitioner Spotlight: Patrick Gaston 779
Everything, Everywhere, All at Once: We Can do This! 781
Chapter Summary 786
Suggested Additional Readings 787
References 787
Index 794
