Mobile Workforce Management Global Market Report 2024

The mobile workforce management market size has grown rapidly in recent years. It will grow from $5.65 billion in 2023 to $6.39 billion in 2024 at a compound annual growth rate (CAGR) of 13.2%. The growth observed in the historic period can be attributed to various factors, including the heightened demand for mobile applications and workforce optimization solutions, the integration of mobile workforce management with other enterprise systems, and the expanding adoption of the BYOD (bring your own device) trend within workplace environments.

The mobile workforce management market size is expected to see rapid growth in the next few years. It will grow to $10.35 billion in 2028 at a compound annual growth rate (CAGR) of 12.8%. The forecasted growth in the upcoming period is fueled by the increasing prevalence of remote work and field operations, alongside a rising demand for real-time visibility and performance tracking, coupled with the expanding adoption of mobile devices and connectivity. Major trends anticipated during this period include the adoption of Artificial Intelligence (AI) and Machine Learning (ML) for optimizing workforce efficiency, a growing integration with AI and ML technologies, and the escalating utilization of cloud-based workforce management systems across various industries. These trends underscore a shift towards more efficient and technologically advanced approaches to workforce management and performance tracking, reflecting the evolving needs and capabilities of modern businesses.

The surge in remote work is poised to drive the expansion of the mobile workforce management market in the foreseeable future. Remote work entails conducting work activities outside of a traditional office environment, typically from a location separate from the employer's physical workspace. Mobile workforce management plays a crucial role in supporting remote work by furnishing tools and processes to effectively oversee employees who are not physically present in a central office. For instance, in July 2022, a survey conducted by Owl Labs, a US-based provider of video conferencing devices, revealed that the number of workers in the US opting for remote work in 2022 increased by 24% compared to 2021, with a simultaneous 16% rise in interest in hybrid work. Additionally, approximately 62% of workers reported feeling more productive when working remotely. Consequently, the surge in remote work is propelling the growth trajectory of the mobile workforce management market.

Major players in the mobile workforce management market are innovating with apps such as Skedulo Plus to gain a competitive advantage. Skedulo Plus aims to transform how mobile workers handle their tasks and offers a seamless experience for businesses with mobile workforces. For example, in October 2023, Skedulo, a US-based provider of cloud-based productivity software, unveiled Skedulo Plus, a novel mobile workforce management app tailored to enhance the efficiency of businesses with mobile workers in scheduling and completing tasks. This app delivers a robust, consumer-grade user experience that can be customized to meet the unique requirements of mobile workers. Unique features of Skedulo Plus include a consumer-grade user interface, adaptable architecture, multi-language support, offline data synchronization for field resources, job acceptance and viewing capabilities, availability management, and more.

In July 2021, Cyient, a multinational technology company headquartered in India, acquired WorkForce Delta for $2.7 million. This strategic acquisition is anticipated to enhance Cyient's front-end consulting capabilities for digital mobile workforce management solutions. WorkForce Delta, based in Australia, specializes in providing mobile workforce management services.

Major companies operating in the mobile workforce management market report are Microsoft Corporation, Verizon Wireless, AT&T Inc., IBM Corporation, Oracle Corporation, Sprint Corporation, SAP SE, ServiceMax, ADP LLC, TELUS, Jobber, Zebra Technologies, Trimble Inc., Kronos, Pegasystems Inc., Verint, Calabrio, Descartes Systems Group, FeedHenry (Red Hat Inc.), Skedulo, Actsoft Inc., BigChange, Vox Mobile, FieldAware, ProntoForms Corporations.

North America was the largest region in the mobile workforce management market in 2023. The regions covered in the mobile workforce management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the mobile workforce management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Mobile workforce management entails the systems and procedures facilitating and supporting mobile employees in performing their tasks. The primary objective is to boost productivity, streamline operations, and enhance communication among remote or field-based staff.

The main types of mobile workforce management are cloud-based and on-premise. Cloud-based solutions involve software hosted and accessed over the internet, while on-premise solutions are installed and operated on local computers. These systems comprise solutions and services utilized across various industries including banking, financial services and insurance (BFSI), communication, logistics, manufacturing, procurement, and others.

The mobile workforce management market research report is one of a series of new reports that provides mobile workforce management market statistics, including mobile workforce management industry global market size, regional shares, competitors with a mobile workforce management market share, detailed mobile workforce management market segments, market trends, and opportunities, and any further data you may need to thrive in the mobile workforce management industry. This mobile workforce management market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The mobile workforce management market consists of revenues earned by entities by providing tracking and monitoring, task allocation, and scheduling services. The market value includes the value of related goods sold by the service provider or included within the service offering. The mobile workforce management market also consists of sales of smartphones, tablets, laptops, and mobile workstations. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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