Retail Interactive Kiosk Market Report 2026

The retail interactive kiosk market size has grown rapidly in recent years. It will grow from $7 billion in 2025 to $7.71 billion in 2026 at a compound annual growth rate (CAGR) of 10.1%. The growth in the historic period can be attributed to growing retail digitization, increasing adoption of touchscreens, rising demand for customer convenience, expansion of retail chains, early adoption of in-store automation.

The retail interactive kiosk market size is expected to see rapid growth in the next few years. It will grow to $11.37 billion in 2030 at a compound annual growth rate (CAGR) of 10.2%. The growth in the forecast period can be attributed to integration with ai and machine learning, growth of omnichannel retail, rising adoption of contactless solutions, expansion in emerging markets, advancements in gesture and voice technologies. Major trends in the forecast period include self-service automation, customer engagement enhancement, in-store efficiency optimization, personalized shopping experiences, real-time product information access.

The increasing demand in the retail sector is anticipated to drive the expansion of the retail interactive kiosk market in the coming years. The retail sector refers to the part of the economy that includes businesses offering goods and services to consumers for personal or household use. This demand is fueled by shifting consumer preferences, population growth, lifestyle changes, and rising disposable income. Retail interactive kiosks are implemented in the retail sector to enhance customer experience, boost operational efficiency, increase sales, and gather valuable insights into consumer behavior. For example, in February 2025, the US Census Bureau, a government agency, reported that total retail sales in 2024 were approximately 2.8% higher than in 2023. Thus, the expanding demand within the retail sector is supporting the growth of the retail interactive kiosk market.

Major companies operating in the retail interactive kiosk market are concentrating on creating innovative solutions such as Windows-based interactive self-service kiosks to boost customer engagement, streamline operations, and ensure system compatibility across retail settings. Windows-based interactive self-service kiosks are digital terminals running on the Windows operating system that offer high-performance computing, smooth integration with enterprise software, and adaptable hardware configurations, enabling features like advanced point-of-sale integration, real-time transaction processing, and enhanced user interaction. For example, in May 2023, Samsung Electronics Co. Ltd., a US-based technology firm, launched a new high-performance kiosk built on the Windows OS, the KMC-W. This kiosk is an interactive self-service display with broad compatibility designed to assist businesses and retailers in optimizing the customer experience. It includes an interactive 24-inch display powered by the 11th Gen Intel Core Processor, delivering high-performance computing and compatibility with major point-of-sale and property management system software. Additionally, it offers various CPU options, including Intel Celeron 6305E, Core i3, or Core i5 processors, fast 8GB of DRAM memory, and a 256GB SSD for increased storage capacity.

In December 2023, Redyref Interactive Kiosks acquired LiveWIRE Digital to enhance its market presence, expand service offerings, and improve capabilities in developing cutting-edge self-service kiosk solutions. LiveWIRE Digital, a UK-based kiosk manufacturer, specializes in interactive kiosk software and services for various industries, including retail. This strategic acquisition strengthens Redyref Interactive Kiosks' position in delivering innovative self-service solutions to clients.

Major companies operating in the retail interactive kiosk market are Panasonic Corporation, International Business Machines Corporation (IBM), NCR Voyix Corporation, Diebold Nixdorf Incorporated, Advantech Co Ltd, Elo Touch Solutions Inc., Acrelec Group, ZIVELO LLC, Advanced Kiosks LLC, Source Technologies LLC, Frank Mayer And Associates Inc, KIOSK Information Systems, Meridian Kiosks LLC, MetroClick Inc, Olea Kiosks Inc., Peerless Industries Inc. (Peerless-AV), REDYREF Interactive Kiosks Inc., VeriFone Inc., Pyramid Computer GmbH, Lilitab LLC, SlabbKiosks, DynaTouch Corporation of America, Kiosk Group Inc., OptConnect Holdings LLC, Storm Interface Ltd., Protouch Manufacturing Ltd., Kiosk Solutions Magazine.

North America was the largest region in the retail interactive kiosk market in 2025. The regions covered in the retail interactive kiosk market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the retail interactive kiosk market report are Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Taiwan; Russia; South Korea; UK; USA; Canada; Italy; Spain.

The retail interactive kiosk market consists of revenues earned by entities by providing services such as product information, product catalog browsing, order placement, inventory check, language translation, loyalty program access, digital signage, and advertising. The market value includes the value of related goods sold by the service provider or included within the service offering. The retail interactive kiosk market also includes sales of touch-screen displays, computers or kiosk controllers, input devices, printers, sensors, cameras, and wayfinding systems, and navigation systems. Values in this market are ‘factory gate’ values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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