Document Scanning Services Market Report 2025

This report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

The document scanning services market size has grown rapidly in recent years. It will grow from $4.67 billion in 2024 to $5.23 billion in 2025 at a compound annual growth rate (CAGR) of 12%. The growth in the historic period can be attributed to digitization initiatives, innovations in scanning technology, cost reduction, compliance requirements, business process optimization.

The document scanning services market size is expected to see rapid growth in the next few years. It will grow to $8.12 billion in 2029 at a compound annual growth rate (CAGR) of 11.6%. The growth in the forecast period can be attributed to increasing volume of digital documents, rising demand for cloud-based solutions, focus on data security and privacy, emergence of AI and automation, remote workforce trends. Major trends in the forecast period include increased adoption of AI and machine learning, rise of cloud-based solutions, focus on security and compliance, integration with enterprise content management (ECM) systems, expansion of mobile scanning solutions.

The rising adoption of electronic health records (EHRs) is expected to drive the growth of the document scanning services market in the coming years. EHRs are digital versions of patients' medical records that provide comprehensive information, including diagnoses, medications, treatment plans, immunization records, allergies, lab test results, and other essential data. The adoption of EHRs is increasing due to the growing prevalence of chronic diseases, cost savings in healthcare, and a heightened focus on improving the quality and safety of patient care. Document scanning in the context of EHRs involves converting paper-based medical documents, such as patient charts and lab reports, into digital formats, thereby enhancing the efficiency of storing, retrieving, and sharing patient information within electronic health record systems. For example, according to the Department of Health and Social Care, a UK government department, as of June 2022, it was projected that by December 2023, 90% of NHS trusts would have adopted electronic health records, with a goal of full implementation across all trusts by March 2025. Consequently, the growing use of EHRs is boosting the demand for document scanning services.

Leading players in the document scanning services sector are focusing on developing high-volume intelligent document processing solutions to secure a competitive edge. These advanced systems are designed to handle and intelligently process large volumes of documents, such as invoices, checks, and purchase orders, integrating capabilities such as document separation, classification, extraction, and imprinting at high speeds. For instance, in April 2023, Imaging Business Machines LLC (ibml), a prominent US-based software firm, introduced the FUSiON HD High Volume Document Scanner. This device meets the stringent imaging quality standards of the Federal Agencies Digital Guidelines Initiative (FADGI) 3 star, offering an industry-leading scan speed of 122 pages per minute at 600 DPI. It enables the rapid digitization of high-quality documents while complying with rigorous archival standards. Equipped with the ibml Capture Suite software and a FADGI Verification module, the scanner ensures consistent image quality and productivity.

In June 2023, Imaging Business Machines LLC (ibml), a leading US-based software company, completed the acquisition of Exela Technologies' IntelliScan Smart Scanning Solutions for an undisclosed sum. This strategic move significantly broadens ibml's portfolio and extends its service reach, reinforcing its position in the market for high-volume digitization and intelligent document processing solutions. Exela Technologies Inc. is an American business process automation (BPA) firm known for its document digitization and high-volume scanning capabilities.

Major companies operating in the document scanning services market are International Business Machines Corporation, Fujitsu Limited, Iron Mountain Incorporated, Nikon Inc., Agfa-Gevaert NV, Nuance Communications Inc., Eastman Kodak Company, Flatworld Solutions Private Limited, BenQ Corporation, Chicago Records Management Inc., Smooth Solutions Inc., KnowledgeLake, Microimage Technologies Limited, Pearl Scan Solutions Ltd., DataGuard USA LLC, The Apache Software Foundation, Armstrong Archives LLC, VENSO Technologies Pvt Ltd., Pacific Records Management, Digiscribe International LLC, Document Imaging Solutions LLC, Royal Imaging Services LLC, Cleardata UK Ltd., Blue-Pencil Information Security Inc., Ripcord Inc.

North America was the largest region in the document scanning services market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the document scanning services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the document scanning services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The document scanning services market consists of revenues earned by entities by providing services such as document indexing, optical character recognition(OCR) services, file format conversion, retrieval services, and storage services. The market value includes the value of related goods sold by the service provider or included within the service offering. The document scanning services market also includes sales of document scanners, portable scanners and barcode scanners. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

Document scanning services are provided by specialized companies or agencies that convert physical documents into electronic formats. This process includes the rapid scanning of paper documents, files, and records, which are then transformed into digital images or searchable PDFs (Portable Document Format). These services enable organizations to digitize their paper-based documents, thereby simplifying management, storage, and retrieval.

The primary forms of document scanning services are onsite and offsite. Onsite document scanning involves a specialized team traveling to a client's premises, such as offices or storage sites, to perform the digitization of paper documents directly on location. This service caters to a variety of document types including medical records, legal documents, blueprints and maps, proof of delivery, HR documents, newspapers and magazines, as well as accounts payable and receivable. Various sectors utilize these services, including healthcare, legal, BFSI (banking, financial services, and insurance), government, educational institutions, e-commerce and logistics, architectural firms, among others.

The document scanning services market research report is one of a series of new reports that provides document scanning services market statistics, including document scanning services industry global market size, regional shares, competitors with a document scanning services market share, detailed document scanning services market segments, market trends and opportunities, and any further data you may need to thrive in the document scanning services industry. This document scanning services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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