This webinar will help general counsel and senior HR executives work together to better understand internal complaint systems, and design, establish, and maintain an effective system for handling employee complaints in the workplace when associates charge that the employer has violated one or more of the laws that regulate the employer-employee relationship. The course will review three examples in this session - FSLA, FMLA, and USERRA.
This course will provide you with tools and best practices every general counsel/HR executive needs in order to learn how to develop a clear and simple program that your employees can use when they need to communicate with management when they feel a manager has made a decision that does not comply with the law.
Why Should You Attend:
This webinar is for general counsel who manage the work output and the results of decision making by HR executives and key managers for their employees. The goal of this session is to better understand internal complaint systems and design, establish, and maintain an effective system for handling employee complaints in the workplace.This course will provide you with tools and best practices every general counsel/HR executive needs in order to learn how to develop a clear and simple program that your employees can use when they need to communicate with management when they feel a manager has made a decision that does not comply with the law.
Areas Covered in the Webinar:
- How to establish, implement and maintain an internal system for the effective handling of employee complaints when noncompliance is involved.
- Best practices for HR executives to successfully write and implement internal complaint guidelines and policies.
- How to write a complaint policy your associates will understand and follow.
- How to apply a complaint policy consistently among employees.
- How guidelines provide a clear and simple process for the effective handling of complaints.
- Case studies of HR executives that have had success devising and implementing internal complaint policies and guidelines when employees charge that a manager has made a decision that does not comply with the law. The course will explore decisions around FMLA, FSLA, and USERRA.
- Examples of what is included in their policies, what works best, and important lessons learned.
Who Will Benefit:
- Chief Legal Counsel
- Staff Attorney/Paralegals
- Legal Department Representatives
- Associate Relations Professionals
- Employee Relations Professionals
- Human Resource Professionals
- HR Consultants
- Operations Managers
- Department Leads/Supervisors/Managers
- Store Directors
- Personnel Schedulers
- Staffing Associates
- HR Executive Assistants
- HR Professionals Preparing for Certification
- Newly Promoted Managers
- High Potential Managers and Professionals
Course Provider
Douglas Pilarski,
