Form Automation Software Global Market Report 2024

The form automation software market size has grown exponentially in recent years. It will grow from $14.0 billion in 2023 to $16.94 billion in 2024 at a compound annual growth rate (CAGR) of 21%. The expansion observed during the historical period can be credited to a heightened demand for efficiency, an increasing need for digital transformation, a surge in paperwork volume, initiatives aimed at reducing costs, and the emergence of robotic process automation (RPA).

The form automation software market size is expected to see exponential growth in the next few years. It will grow to $36.59 billion in 2028 at a compound annual growth rate (CAGR) of 21.2%. The anticipated growth in the forecast period can be ascribed to the incorporation of enhanced security features, customizable workflow automation, a heightened emphasis on user experience (UX), interoperability with other software systems, and the development of industry-specific solutions. Key trends expected in the forecast period encompass the integration of blockchain for data security, a transition towards low-code or no-code platforms, automation driven by artificial intelligence (AI), the adoption of hybrid cloud solutions, and the emergence of intelligent document processing (IDP).

The burgeoning uptake of cloud computing is poised to propel the form automation market forward. Cloud-based services entail the provision of computing resources and applications via the Internet, enabling users to remotely access and utilize them without requiring extensive hardware or infrastructure on-site. This surge in cloud computing adoption can be attributed to factors like scalability, cost-efficiency, enhanced collaboration, flexibility, and the escalating need for remote data and application access. Form automation software plays a pivotal role in transitioning traditional paper-based processes to digital platforms, thereby streamlining workflows, boosting efficiency, and fostering cloud computing utilization by diminishing reliance on physical infrastructure and facilitating seamless integration with cloud platforms. For instance, Eurostat, the Luxembourg-based statistical office of the European Union, reported in December 2023 that the proportion of enterprises procuring cloud computing services in the EU had risen by 4.2% points from 2021 to 2023, with 42.5% opting for services such as e-mail, file storage, and office software. Hence, the escalating adoption of cloud computing is propelling the form automation market's expansion.

Prominent players in the form automation software market are intensifying their efforts to develop cutting-edge solutions, including online forms and workflow automation solutions, to facilitate efficient data collection and lead generation. Online forms and workflow automation solutions encompass software platforms tailored to streamline the creation, management, and processing of digital forms, along with automating associated workflows and tasks. For instance, in September 2023, Jotform Inc., a US-based online form builder company, unveiled Jotform for Salesforce on Salesforce AppExchange. This platform offers integrated, robust form automation, a no-code form builder, an e-signature tool, a mobile app builder, approval workflows, an automated report generator, Salesforce integration, and object mapping. This advancement marks a significant technological stride in form automation software, delivering seamless Salesforce integration, versatile solutions for diverse industries, heightened efficiency, and user-friendly tools, thereby fostering innovation and adoption in the market.

In August 2022, DocuPhase LLC, a US-based enterprise automation software and services company, completed the acquisition of Frevvo Inc. for an undisclosed sum. This acquisition substantially broadens DocuPhase's platform solution capabilities in the form automation software market, enriching its offering with form and signature technologies while also unlocking new market prospects, particularly within the education sector. Frevvo Inc., a US-based company, specializes in process management, forms automation, approval workflows, integrations, and cloud software.

Major companies operating in the form automation software market are Microsoft Corporation, IBM Corporation, Adobe Inc., Rockwell Automation Inc., OpenText Corporation, Zoho Corporation Pvt. Ltd., Monday.com, Nintex Group Limited, KiSSFLOW, JotForm Inc., FormStack LLC, ProcessMaker, K2 Software Inc., GoCanvas, GoSpotCheck, ProntoForms Corporation, Pardot LLC, Process flows, GoFormz, Cognito LLC, Forms On Fire Inc., Kizeo SAS, Device Magic, iFormBuilder, PaperForm, PerfectApps Inc., Capptions.com.

North America was the largest region in the form automation software market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the form automation software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the form automation software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Form automation software denotes digital solutions aimed at simplifying the creation, distribution, and data collection aspects of forms, thereby boosting efficiency by automating the capture and processing of data. It is employed to expedite tasks like employee onboarding, conducting customer surveys, managing patient intake in healthcare settings, and processing e-commerce orders by streamlining data collection and processing procedures.

The primary categories of form automation software include cloud-based and on-premise solutions. Cloud-based form automation software entails digital tools hosted on remote servers, facilitating the creation, management, and processing of forms across various industries to improve efficiency and data collection. The pricing structure for such software typically offers both subscription-based and one-time payment options, catering to a wide range of applications including invoices, contracts, employee onboarding processes, surveys, feedback forms, and more. These solutions are utilized across diverse sectors such as banking, financial services, and insurance (BFSI), retail and e-commerce, telecommunications, education, media and entertainment, healthcare, among others.

The form automation software research report is one of a series of new reports that provides form automation software market statistics, including the form automation software industry's global market size, regional shares, competitors with a form automation software market share, detailed form automation software market segments, market trends and opportunities, and any further data you may need to thrive in the form automation software industry. This form automation software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The form automation software market includes revenues earned by entities by providing services such as workflow automation, integration with third-party applications, and drag-and-drop interface. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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