The North America Clinical Communication and Collaboration Market is projected to witness market growth of 4.5% CAGR during the forecast period (2024-2031).
The US market dominated the North America Clinical Communication and Collaboration Market by country in 2023, and is projected to continue to be a dominant market till 2031; thereby, achieving a market value of $20.49 billion by 2031. The Canada market is experiencing a CAGR of 6.7% during 2024-2031. Additionally, the Mexico market would exhibit a CAGR of 5.9% during 2024-2031.
Some CC&C solutions offer voice communication features, including VoIP calling and push-to-talk functionality, which enable instant communication among care teams. CC&C solutions facilitate better coordination among care team members, including doctors, nurses, specialists, and other healthcare professionals.
Moreover, by providing a secure and efficient communication platform, CC&C solutions help reduce the risk of medical errors caused by miscommunication or delays in information transfer. Healthcare providers can quickly access patient information, including medical records, test results, and treatment plans, ensuring they have the information they need to make informed decisions.
All Canadian citizens and permanent residents are guaranteed access to medically necessary hospital and physician services under Medicare, the publicly funded universal healthcare system in Canada. The adoption of digital health technologies, including EMRs, telemedicine, and health information exchanges, is creating a need for CC&C solutions that integrate with these systems and support seamless communication and collaboration among healthcare providers in Canada.
Based on Deployment Model, the market is segmented into On-premise, and Cloud-based. Based on Component, the market is segmented into Software (Clinical Alerting & Notification, Physician & Nurse Scheduling Systems, Collaborative Care Platform, and Telehealth Platform), Hardware (Wearable Communication Devices, Voice-Over IP (VoIP) Handsets, Dedicated Smartphones & Tablets, Nurse Call Systems, Workstation on Wheels (WOWs), Badges, Interactive Whiteboards, Dedicated Desktop Computers, and Two-Way Radios), and Services (Implementation & Integration, Consulting & Training, and Support & Maintenance).
Based on Deployment Model, the market is segmented into On-premise, and Cloud-based. Based on Component, the market is segmented into Software (Clinical Alerting & Notification, Physician & Nurse Scheduling Systems, Collaborative Care Platform, and Telehealth Platform), Hardware (Wearable Communication Devices, Voice-Over IP (VoIP) Handsets, Dedicated Smartphones & Tablets, Nurse Call Systems, Workstation on Wheels (WOWs), Badges, Interactive Whiteboards, Dedicated Desktop Computers, and Two-Way Radios), and Services (Implementation & Integration, Consulting & Training, and Support & Maintenance).Based on Platform, the market is segmented into Collaboration Platforms, Messaging Platforms, Voice Communication Platforms, and Others. Based on Application, the market is segmented into Physician Communication, Lab & Radiology Communication, Nurse Communication, and Patient Communication & Emergency Alerts. Based on End User, the market is segmented into Hospitals & Clinics, Ambulatory Surgical Centers, Nursing Centers, Long-Term Care Facilities, and Others. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.
The US market dominated the North America Clinical Communication and Collaboration Market by country in 2023, and is projected to continue to be a dominant market till 2031; thereby, achieving a market value of $20.49 billion by 2031. The Canada market is experiencing a CAGR of 6.7% during 2024-2031. Additionally, the Mexico market would exhibit a CAGR of 5.9% during 2024-2031.
Some CC&C solutions offer voice communication features, including VoIP calling and push-to-talk functionality, which enable instant communication among care teams. CC&C solutions facilitate better coordination among care team members, including doctors, nurses, specialists, and other healthcare professionals.
Moreover, by providing a secure and efficient communication platform, CC&C solutions help reduce the risk of medical errors caused by miscommunication or delays in information transfer. Healthcare providers can quickly access patient information, including medical records, test results, and treatment plans, ensuring they have the information they need to make informed decisions.
All Canadian citizens and permanent residents are guaranteed access to medically necessary hospital and physician services under Medicare, the publicly funded universal healthcare system in Canada. The adoption of digital health technologies, including EMRs, telemedicine, and health information exchanges, is creating a need for CC&C solutions that integrate with these systems and support seamless communication and collaboration among healthcare providers in Canada.
Based on Deployment Model, the market is segmented into On-premise, and Cloud-based. Based on Component, the market is segmented into Software (Clinical Alerting & Notification, Physician & Nurse Scheduling Systems, Collaborative Care Platform, and Telehealth Platform), Hardware (Wearable Communication Devices, Voice-Over IP (VoIP) Handsets, Dedicated Smartphones & Tablets, Nurse Call Systems, Workstation on Wheels (WOWs), Badges, Interactive Whiteboards, Dedicated Desktop Computers, and Two-Way Radios), and Services (Implementation & Integration, Consulting & Training, and Support & Maintenance).
Based on Deployment Model, the market is segmented into On-premise, and Cloud-based. Based on Component, the market is segmented into Software (Clinical Alerting & Notification, Physician & Nurse Scheduling Systems, Collaborative Care Platform, and Telehealth Platform), Hardware (Wearable Communication Devices, Voice-Over IP (VoIP) Handsets, Dedicated Smartphones & Tablets, Nurse Call Systems, Workstation on Wheels (WOWs), Badges, Interactive Whiteboards, Dedicated Desktop Computers, and Two-Way Radios), and Services (Implementation & Integration, Consulting & Training, and Support & Maintenance).Based on Platform, the market is segmented into Collaboration Platforms, Messaging Platforms, Voice Communication Platforms, and Others. Based on Application, the market is segmented into Physician Communication, Lab & Radiology Communication, Nurse Communication, and Patient Communication & Emergency Alerts. Based on End User, the market is segmented into Hospitals & Clinics, Ambulatory Surgical Centers, Nursing Centers, Long-Term Care Facilities, and Others. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.
List of Key Companies Profiled
- Oracle Corporation
- Avaya, Inc. (Avaya Holdings Corp.)
- Cisco Systems, Inc.
- Hill-Rom Holdings, Inc. (Welch Allyn) (Baxter International, Inc.)
- Intel Corporation
- Microsoft Corporation
- Spok, Inc. (Spok Holdings, Inc.)
- Vocera Communications, Inc. (Stryker Corporation)
- Plantronics, Inc. (Polycom, Inc.)
- NEC Corporation
Market Report Segmentation
By Deployment Model
- On-premise
- Cloud-based
By Component
- Software
- Clinical Alerting & Notification
- Physician & Nurse Scheduling Systems
- Collaborative Care Platform
- Telehealth Platform
- Hardware
- Wearable Communication Devices
- Voice-Over IP (VoIP) Handsets
- Dedicated Smartphones & Tablets
- Nurse Call Systems
- Workstation on Wheels (WOWs)
- Badges
- Interactive Whiteboards
- Dedicated Desktop Computers
- Two-Way Radios
- Services
- Implementation & Integration
- Consulting & Training
- Support & Maintenance
By Platform
- Collaboration Platforms
- Messaging Platforms
- Voice Communication Platforms
- Others
By Application
- Physician Communication
- Lab & Radiology Communication
- Nurse Communication
- Patient Communication & Emergency Alerts
By End User
- Hospitals & Clinics
- Ambulatory Surgical Centers
- Nursing Centers
- Long-Term Care Facilities
- Others
By Country
- US
- Canada
- Mexico
- Rest of North America
Table of Contents
Chapter 1. Market Scope & Methodology
Chapter 2. Market at a Glance
Chapter 3. Market Overview
Chapter 4. Competition Analysis - Global
Chapter 5. North America Clinical Communication and Collaboration Market by Deployment Model
Chapter 6. North America Clinical Communication and Collaboration Market by Component
Chapter 7. North America Clinical Communication and Collaboration Market by Platform
Chapter 8. North America Clinical Communication and Collaboration Market by Application
Chapter 9. North America Clinical Communication and Collaboration Market by End User
Chapter 10. North America Clinical Communication and Collaboration Market by Country
Chapter 11. Company Profiles
Companies Mentioned
- Oracle Corporation
- Avaya, Inc. (Avaya Holdings Corp.)
- Cisco Systems, Inc.
- Hill-Rom Holdings, Inc. (Welch Allyn) (Baxter International, Inc.)
- Intel Corporation
- Microsoft Corporation
- Spok, Inc. (Spok Holdings, Inc.)
- Vocera Communications, Inc. (Stryker Corporation)
- Plantronics, Inc. (Polycom, Inc.)
- NEC Corporation
Methodology
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