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Voip Services Market 2024-2028

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    Report

  • 203 Pages
  • October 2024
  • Region: Global
  • TechNavio
  • ID: 6020180
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The voip services market is forecasted to grow by USD 21.58 billion during 2023-2028, accelerating at a CAGR of 10.9% during the forecast period. The report on the voip services market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by cost efficiency associated with voip services, increasing shift towards remote work and flexible working conditions, and expansion of high-speed internet globally.

The voip services market is segmented as below:

By Type

  • Domestic
  • International

By End-user

  • Corporate
  • Individual

By Geographical Landscape

  • North America
  • APAC
  • Europe
  • Middle East and Africa
  • South America
This study identifies the integration of ai in voip services as one of the prime reasons driving the voip services market growth during the next few years. Also, growing shift towards subscription-based pricing models and increasing focus on strategic partnerships by market vendors will lead to sizable demand in the market.

The report on the voip services market covers the following areas:

  • Voip Services Market sizing
  • Voip Services Market forecast
  • Voip Services Market industry analysis
A robust vendor analysis within the report is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading voip services market vendors that include 8x8 Inc., Aircall.io Inc., AT&T Inc., Broadvoice Inc., Cisco Systems Inc., Comcast Corp., Dialpad Inc., Frontier Communications Parent Inc., GoTo Technologies USA Inc., InPhonex, Lumen Technologies Inc., Microsoft Corp., Mitel Networks Corp., Nextiva Inc., Ooma Inc., RingCentral Inc., Twilio Inc., Verizon Communications Inc., Viber Media sarl, Vonage Holdings Corp., and Zoom Video Communications Inc. Also, the voip services market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary
1.1 Market overview
  • Executive Summary - Chart on Market Overview
  • Executive Summary - Data Table on Market Overview
  • Executive Summary - Chart on Global Market Characteristics
  • Executive Summary - Chart on Market By Geographical Landscape
  • Executive Summary - Chart on Market Segmentation by Type
  • Executive Summary - Chart on Market Segmentation by End-user
  • Executive Summary - Chart on Incremental Growth
  • Executive Summary - Data Table on Incremental Growth
  • Executive Summary - Chart on Company Market Positioning
2 Market Analysis
2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
2.2 Criticality of inputs and Factors of differentiation
  • Overview on criticality of inputs and factors of differentiation
2.3 Factors of disruption
  • Overview on factors of disruption
2.4 Impact of drivers and challenges
  • Impact of drivers and challenges in 2023 and 2028
3 Market Landscape
3.1 Market ecosystem
  • Parent Market
  • Data Table on - Parent Market
3.2 Market characteristics
  • Market characteristics analysis
3.3 Value chain analysis
  • Value Chain Analysis
4 Market Sizing
4.1 Market definition
  • Offerings of companies included in the market definition
4.2 Market segment analysis
  • Market segments
4.3 Market size 2023
4.4 Market outlook: Forecast for 2023-2028
  • Chart on Global - Market size and forecast 2023-2028 ($ million)
  • Data Table on Global - Market size and forecast 2023-2028 ($ million)
  • Chart on Global Market: Year-over-year growth 2023-2028 (%)
  • Data Table on Global Market: Year-over-year growth 2023-2028 (%)
5 Historic Market Size
5.1 Global VoIP Services Market 2018 - 2022
  • Historic Market Size - Data Table on Global VoIP Services Market 2018 - 2022 ($ million)
5.2 Type segment analysis 2018 - 2022
  • Historic Market Size - Type Segment 2018 - 2022 ($ million)
5.3 End-user segment analysis 2018 - 2022
  • Historic Market Size - End-user Segment 2018 - 2022 ($ million)
5.4 Geography segment analysis 2018 - 2022
  • Historic Market Size - Geography Segment 2018 - 2022 ($ million)
5.5 Country segment analysis 2018 - 2022
  • Historic Market Size - Country Segment 2018 - 2022 ($ million)
6 Qualitative Analysis
6.1 Impact of AI on the Global VoIP Services Market
7 Five Forces Analysis
7.1 Five forces summary
  • Five forces analysis - Comparison between 2023 and 2028
7.2 Bargaining power of buyers
  • Bargaining power of buyers - Impact of key factors 2023 and 2028
7.3 Bargaining power of suppliers
  • Bargaining power of suppliers - Impact of key factors in 2023 and 2028
7.4 Threat of new entrants
  • Threat of new entrants - Impact of key factors in 2023 and 2028
7.5 Threat of substitutes
  • Threat of substitutes - Impact of key factors in 2023 and 2028
7.6 Threat of rivalry
  • Threat of rivalry - Impact of key factors in 2023 and 2028
7.7 Market condition
  • Chart on Market condition - Five forces 2023 and 2028
8 Market Segmentation by Type
8.1 Market segments
  • Chart on Type - Market share 2023-2028 (%)
  • Data Table on Type - Market share 2023-2028 (%)
8.2 Comparison by Type
  • Chart on Comparison by Type
  • Data Table on Comparison by Type
8.3 Domestic - Market size and forecast 2023-2028
  • Chart on Domestic - Market size and forecast 2023-2028 ($ million)
  • Data Table on Domestic - Market size and forecast 2023-2028 ($ million)
  • Chart on Domestic - Year-over-year growth 2023-2028 (%)
  • Data Table on Domestic - Year-over-year growth 2023-2028 (%)
8.4 International - Market size and forecast 2023-2028
  • Chart on International - Market size and forecast 2023-2028 ($ million)
  • Data Table on International - Market size and forecast 2023-2028 ($ million)
  • Chart on International - Year-over-year growth 2023-2028 (%)
  • Data Table on International - Year-over-year growth 2023-2028 (%)
8.5 Market opportunity by Type
  • Market opportunity by Type ($ million)
  • Data Table on Market opportunity by Type ($ million)
9 Market Segmentation by End-user
9.1 Market segments
  • Chart on End-user - Market share 2023-2028 (%)
  • Data Table on End-user - Market share 2023-2028 (%)
9.2 Comparison by End-user
  • Chart on Comparison by End-user
  • Data Table on Comparison by End-user
9.3 Corporate - Market size and forecast 2023-2028
  • Chart on Corporate - Market size and forecast 2023-2028 ($ million)
  • Data Table on Corporate - Market size and forecast 2023-2028 ($ million)
  • Chart on Corporate - Year-over-year growth 2023-2028 (%)
  • Data Table on Corporate - Year-over-year growth 2023-2028 (%)
9.4 Individual - Market size and forecast 2023-2028
  • Chart on Individual - Market size and forecast 2023-2028 ($ million)
  • Data Table on Individual - Market size and forecast 2023-2028 ($ million)
  • Chart on Individual - Year-over-year growth 2023-2028 (%)
  • Data Table on Individual - Year-over-year growth 2023-2028 (%)
9.5 Market opportunity by End-user
  • Market opportunity by End-user ($ million)
  • Data Table on Market opportunity by End-user ($ million)
10 Customer Landscape
10.1 Customer landscape overview
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
11 Geographic Landscape
11.1 Geographic segmentation
  • Chart on Market share By Geographical Landscape 2023-2028 (%)
  • Data Table on Market share By Geographical Landscape 2023-2028 (%)
11.2 Geographic comparison
  • Chart on Geographic comparison
  • Data Table on Geographic comparison
11.3 North America - Market size and forecast 2023-2028
  • Chart on North America - Market size and forecast 2023-2028 ($ million)
  • Data Table on North America - Market size and forecast 2023-2028 ($ million)
  • Chart on North America - Year-over-year growth 2023-2028 (%)
  • Data Table on North America - Year-over-year growth 2023-2028 (%)
11.4 APAC - Market size and forecast 2023-2028
  • Chart on APAC - Market size and forecast 2023-2028 ($ million)
  • Data Table on APAC - Market size and forecast 2023-2028 ($ million)
  • Chart on APAC - Year-over-year growth 2023-2028 (%)
  • Data Table on APAC - Year-over-year growth 2023-2028 (%)
11.5 Europe - Market size and forecast 2023-2028
  • Chart on Europe - Market size and forecast 2023-2028 ($ million)
  • Data Table on Europe - Market size and forecast 2023-2028 ($ million)
  • Chart on Europe - Year-over-year growth 2023-2028 (%)
  • Data Table on Europe - Year-over-year growth 2023-2028 (%)
11.6 Middle East and Africa - Market size and forecast 2023-2028
  • Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
  • Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
  • Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
  • Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
11.7 South America - Market size and forecast 2023-2028
  • Chart on South America - Market size and forecast 2023-2028 ($ million)
  • Data Table on South America - Market size and forecast 2023-2028 ($ million)
  • Chart on South America - Year-over-year growth 2023-2028 (%)
  • Data Table on South America - Year-over-year growth 2023-2028 (%)
11.8 US - Market size and forecast 2023-2028
  • Chart on US - Market size and forecast 2023-2028 ($ million)
  • Data Table on US - Market size and forecast 2023-2028 ($ million)
  • Chart on US - Year-over-year growth 2023-2028 (%)
  • Data Table on US - Year-over-year growth 2023-2028 (%)
11.9 China - Market size and forecast 2023-2028
  • Chart on China - Market size and forecast 2023-2028 ($ million)
  • Data Table on China - Market size and forecast 2023-2028 ($ million)
  • Chart on China - Year-over-year growth 2023-2028 (%)
  • Data Table on China - Year-over-year growth 2023-2028 (%)
11.10 India - Market size and forecast 2023-2028
  • Chart on India - Market size and forecast 2023-2028 ($ million)
  • Data Table on India - Market size and forecast 2023-2028 ($ million)
  • Chart on India - Year-over-year growth 2023-2028 (%)
  • Data Table on India - Year-over-year growth 2023-2028 (%)
11.11 Germany - Market size and forecast 2023-2028
  • Chart on Germany - Market size and forecast 2023-2028 ($ million)
  • Data Table on Germany - Market size and forecast 2023-2028 ($ million)
  • Chart on Germany - Year-over-year growth 2023-2028 (%)
  • Data Table on Germany - Year-over-year growth 2023-2028 (%)
11.12 Japan - Market size and forecast 2023-2028
  • Chart on Japan - Market size and forecast 2023-2028 ($ million)
  • Data Table on Japan - Market size and forecast 2023-2028 ($ million)
  • Chart on Japan - Year-over-year growth 2023-2028 (%)
  • Data Table on Japan - Year-over-year growth 2023-2028 (%)
11.13 UK - Market size and forecast 2023-2028
  • Chart on UK - Market size and forecast 2023-2028 ($ million)
  • Data Table on UK - Market size and forecast 2023-2028 ($ million)
  • Chart on UK - Year-over-year growth 2023-2028 (%)
  • Data Table on UK - Year-over-year growth 2023-2028 (%)
11.14 Canada - Market size and forecast 2023-2028
  • Chart on Canada - Market size and forecast 2023-2028 ($ million)
  • Data Table on Canada - Market size and forecast 2023-2028 ($ million)
  • Chart on Canada - Year-over-year growth 2023-2028 (%)
  • Data Table on Canada - Year-over-year growth 2023-2028 (%)
11.15 France - Market size and forecast 2023-2028
  • Chart on France - Market size and forecast 2023-2028 ($ million)
  • Data Table on France - Market size and forecast 2023-2028 ($ million)
  • Chart on France - Year-over-year growth 2023-2028 (%)
  • Data Table on France - Year-over-year growth 2023-2028 (%)
11.16 Australia - Market size and forecast 2023-2028
  • Chart on Australia - Market size and forecast 2023-2028 ($ million)
  • Data Table on Australia - Market size and forecast 2023-2028 ($ million)
  • Chart on Australia - Year-over-year growth 2023-2028 (%)
  • Data Table on Australia - Year-over-year growth 2023-2028 (%)
11.17 Brazil - Market size and forecast 2023-2028
  • Chart on Brazil - Market size and forecast 2023-2028 ($ million)
  • Data Table on Brazil - Market size and forecast 2023-2028 ($ million)
  • Chart on Brazil - Year-over-year growth 2023-2028 (%)
  • Data Table on Brazil - Year-over-year growth 2023-2028 (%)
11.18 Market opportunity By Geographical Landscape
  • Market opportunity By Geographical Landscape ($ million)
  • Data Tables on Market opportunity By Geographical Landscape ($ million)
12 Drivers, Challenges, and Opportunity/Restraints
12.1 Market drivers
12.2 Market challenges
12.3 Impact of drivers and challenges
  • Impact of drivers and challenges in 2023 and 2028
12.4 Market opportunities/restraints
13 Competitive Landscape
13.1 Overview
13.2 Competitive Landscape
  • Overview on criticality of inputs and factors of differentiation
13.3 Landscape disruption
  • Overview on factors of disruption
13.4 Industry risks
  • Impact of key risks on business
14 Competitive Analysis
14.1 Companies profiled
  • Companies covered
14.2 Company ranking index
  • Company ranking index
14.3 Market positioning of companies
  • Matrix on companies position and classification
  • 8x8 Inc.
  • 8x8 Inc. - Overview
  • 8x8 Inc. - Product / Service
  • 8x8 Inc. - Key news
  • 8x8 Inc. - Key offerings
  • SWOT
14.5 AT&T Inc.
  • AT&T Inc. - Overview
  • AT&T Inc. - Business segments
  • AT&T Inc. - Key news
  • AT&T Inc. - Key offerings
  • AT&T Inc. - Segment focus
  • SWOT
14.6 Cisco Systems Inc.
  • Cisco Systems Inc. - Overview
  • Cisco Systems Inc. - Business segments
  • Cisco Systems Inc. - Key news
  • Cisco Systems Inc. - Key offerings
  • Cisco Systems Inc. - Segment focus
  • SWOT
14.7 Comcast Corp.
  • Comcast Corp. - Overview
  • Comcast Corp. - Business segments
  • Comcast Corp. - Key news
  • Comcast Corp. - Key offerings
  • Comcast Corp. - Segment focus
  • SWOT
14.8 Dialpad Inc.
  • Dialpad Inc. - Overview
  • Dialpad Inc. - Product / Service
  • Dialpad Inc. - Key offerings
  • SWOT
14.9 Lumen Technologies Inc.
  • Lumen Technologies Inc. - Overview
  • Lumen Technologies Inc. - Business segments
  • Lumen Technologies Inc. - Key news
  • Lumen Technologies Inc. - Key offerings
  • Lumen Technologies Inc. - Segment focus
  • SWOT
14.10 Microsoft Corp.
  • Microsoft Corp. - Overview
  • Microsoft Corp. - Business segments
  • Microsoft Corp. - Key news
  • Microsoft Corp. - Key offerings
  • Microsoft Corp. - Segment focus
  • SWOT
14.11 Mitel Networks Corp.
  • Mitel Networks Corp. - Overview
  • Mitel Networks Corp. - Product / Service
  • Mitel Networks Corp. - Key offerings
  • SWOT
14.12 Nextiva Inc.
  • Nextiva Inc. - Overview
  • Nextiva Inc. - Product / Service
  • Nextiva Inc. - Key offerings
  • SWOT
14.13 Ooma Inc.
  • Ooma Inc. - Overview
  • Ooma Inc. - Product / Service
  • Ooma Inc. - Key news
  • Ooma Inc. - Key offerings
  • SWOT
14.14 RingCentral Inc.
  • RingCentral Inc. - Overview
  • RingCentral Inc. - Product / Service
  • RingCentral Inc. - Key offerings
  • SWOT
14.15 Twilio Inc.
  • Twilio Inc. - Overview
  • Twilio Inc. - Product / Service
  • Twilio Inc. - Key news
  • Twilio Inc. - Key offerings
  • SWOT
14.16 Verizon Communications Inc.
  • Verizon Communications Inc. - Overview
  • Verizon Communications Inc. - Business segments
  • Verizon Communications Inc. - Key news
  • Verizon Communications Inc. - Key offerings
  • Verizon Communications Inc. - Segment focus
  • SWOT
14.17 Vonage Holdings Corp.
  • Vonage Holdings Corp. - Overview
  • Vonage Holdings Corp. - Product / Service
  • Vonage Holdings Corp. - Key offerings
  • SWOT
14.18 Zoom Video Communications Inc.
  • Zoom Video Communications Inc. - Overview
  • Zoom Video Communications Inc. - Product / Service
  • Zoom Video Communications Inc. - Key news
  • Zoom Video Communications Inc. - Key offerings
  • SWOT
15 Appendix
15.1 Scope of the report
15.2 Inclusions and exclusions checklist
  • Inclusions checklist
  • Exclusions checklist
15.3 Currency conversion rates for US$
  • Currency conversion rates for US$
15.4 Research methodology
  • Research methodology
15.5 Data procurement
  • Information sources
15.6 Data validation
  • Data validation
15.7 Validation techniques employed for market sizing
  • Validation techniques employed for market sizing
15.8 Data synthesis
  • Data synthesis
15.9 360 degree market analysis
  • 360 degree market analysis
15.10 List of abbreviations
  • List of abbreviations
List of Exhibits
Exhibits 1: Executive Summary - Chart on Market Overview
Exhibits 2: Executive Summary - Data Table on Market Overview
Exhibits 3: Executive Summary - Chart on Global Market Characteristics
Exhibits 4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits 5: Executive Summary - Chart on Market Segmentation by Type
Exhibits 6: Executive Summary - Chart on Market Segmentation by End-user
Exhibits 7: Executive Summary - Chart on Incremental Growth
Exhibits 8: Executive Summary - Data Table on Incremental Growth
Exhibits 9: Executive Summary - Chart on Company Market Positioning
Exhibits 10: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 11: Overview on criticality of inputs and factors of differentiation
Exhibits 12: Overview on factors of disruption
Exhibits 13: Impact of drivers and challenges in 2023 and 2028
Exhibits 14: Parent Market
Exhibits 15: Data Table on - Parent Market
Exhibits 16: Market characteristics analysis
Exhibits 17: Value Chain Analysis
Exhibits 18: Offerings of companies included in the market definition
Exhibits 19: Market segments
Exhibits 20: Chart on Global - Market size and forecast 2023-2028 ($ million)
Exhibits 21: Data Table on Global - Market size and forecast 2023-2028 ($ million)
Exhibits 22: Chart on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits 23: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits 24: Historic Market Size - Data Table on Global VoIP Services Market 2018 - 2022 ($ million)
Exhibits 25: Historic Market Size - Type Segment 2018 - 2022 ($ million)
Exhibits 26: Historic Market Size - End-user Segment 2018 - 2022 ($ million)
Exhibits 27: Historic Market Size - Geography Segment 2018 - 2022 ($ million)
Exhibits 28: Historic Market Size - Country Segment 2018 - 2022 ($ million)
Exhibits 29: Five forces analysis - Comparison between 2023 and 2028
Exhibits 30: Bargaining power of buyers - Impact of key factors 2023 and 2028
Exhibits 31: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
Exhibits 32: Threat of new entrants - Impact of key factors in 2023 and 2028
Exhibits 33: Threat of substitutes - Impact of key factors in 2023 and 2028
Exhibits 34: Threat of rivalry - Impact of key factors in 2023 and 2028
Exhibits 35: Chart on Market condition - Five forces 2023 and 2028
Exhibits 36: Chart on Type - Market share 2023-2028 (%)
Exhibits 37: Data Table on Type - Market share 2023-2028 (%)
Exhibits 38: Chart on Comparison by Type
Exhibits 39: Data Table on Comparison by Type
Exhibits 40: Chart on Domestic - Market size and forecast 2023-2028 ($ million)
Exhibits 41: Data Table on Domestic - Market size and forecast 2023-2028 ($ million)
Exhibits 42: Chart on Domestic - Year-over-year growth 2023-2028 (%)
Exhibits 43: Data Table on Domestic - Year-over-year growth 2023-2028 (%)
Exhibits 44: Chart on International - Market size and forecast 2023-2028 ($ million)
Exhibits 45: Data Table on International - Market size and forecast 2023-2028 ($ million)
Exhibits 46: Chart on International - Year-over-year growth 2023-2028 (%)
Exhibits 47: Data Table on International - Year-over-year growth 2023-2028 (%)
Exhibits 48: Market opportunity by Type ($ million)
Exhibits 49: Data Table on Market opportunity by Type ($ million)
Exhibits 50: Chart on End-user - Market share 2023-2028 (%)
Exhibits 51: Data Table on End-user - Market share 2023-2028 (%)
Exhibits 52: Chart on Comparison by End-user
Exhibits 53: Data Table on Comparison by End-user
Exhibits 54: Chart on Corporate - Market size and forecast 2023-2028 ($ million)
Exhibits 55: Data Table on Corporate - Market size and forecast 2023-2028 ($ million)
Exhibits 56: Chart on Corporate - Year-over-year growth 2023-2028 (%)
Exhibits 57: Data Table on Corporate - Year-over-year growth 2023-2028 (%)
Exhibits 58: Chart on Individual - Market size and forecast 2023-2028 ($ million)
Exhibits 59: Data Table on Individual - Market size and forecast 2023-2028 ($ million)
Exhibits 60: Chart on Individual - Year-over-year growth 2023-2028 (%)
Exhibits 61: Data Table on Individual - Year-over-year growth 2023-2028 (%)
Exhibits 62: Market opportunity by End-user ($ million)
Exhibits 63: Data Table on Market opportunity by End-user ($ million)
Exhibits 64: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 65: Chart on Market share By Geographical Landscape 2023-2028 (%)
Exhibits 66: Data Table on Market share By Geographical Landscape 2023-2028 (%)
Exhibits 67: Chart on Geographic comparison
Exhibits 68: Data Table on Geographic comparison
Exhibits 69: Chart on North America - Market size and forecast 2023-2028 ($ million)
Exhibits 70: Data Table on North America - Market size and forecast 2023-2028 ($ million)
Exhibits 71: Chart on North America - Year-over-year growth 2023-2028 (%)
Exhibits 72: Data Table on North America - Year-over-year growth 2023-2028 (%)
Exhibits 73: Chart on APAC - Market size and forecast 2023-2028 ($ million)
Exhibits 74: Data Table on APAC - Market size and forecast 2023-2028 ($ million)
Exhibits 75: Chart on APAC - Year-over-year growth 2023-2028 (%)
Exhibits 76: Data Table on APAC - Year-over-year growth 2023-2028 (%)
Exhibits 77: Chart on Europe - Market size and forecast 2023-2028 ($ million)
Exhibits 78: Data Table on Europe - Market size and forecast 2023-2028 ($ million)
Exhibits 79: Chart on Europe - Year-over-year growth 2023-2028 (%)
Exhibits 80: Data Table on Europe - Year-over-year growth 2023-2028 (%)
Exhibits 81: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Exhibits 82: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Exhibits 83: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits 84: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits 85: Chart on South America - Market size and forecast 2023-2028 ($ million)
Exhibits 86: Data Table on South America - Market size and forecast 2023-2028 ($ million)
Exhibits 87: Chart on South America - Year-over-year growth 2023-2028 (%)
Exhibits 88: Data Table on South America - Year-over-year growth 2023-2028 (%)
Exhibits 89: Chart on US - Market size and forecast 2023-2028 ($ million)
Exhibits 90: Data Table on US - Market size and forecast 2023-2028 ($ million)
Exhibits 91: Chart on US - Year-over-year growth 2023-2028 (%)
Exhibits 92: Data Table on US - Year-over-year growth 2023-2028 (%)
Exhibits 93: Chart on China - Market size and forecast 2023-2028 ($ million)
Exhibits 94: Data Table on China - Market size and forecast 2023-2028 ($ million)
Exhibits 95: Chart on China - Year-over-year growth 2023-2028 (%)
Exhibits 96: Data Table on China - Year-over-year growth 2023-2028 (%)
Exhibits 97: Chart on India - Market size and forecast 2023-2028 ($ million)
Exhibits 98: Data Table on India - Market size and forecast 2023-2028 ($ million)
Exhibits 99: Chart on India - Year-over-year growth 2023-2028 (%)
Exhibits 100: Data Table on India - Year-over-year growth 2023-2028 (%)
Exhibits 101: Chart on Germany - Market size and forecast 2023-2028 ($ million)
Exhibits 102: Data Table on Germany - Market size and forecast 2023-2028 ($ million)
Exhibits 103: Chart on Germany - Year-over-year growth 2023-2028 (%)
Exhibits 104: Data Table on Germany - Year-over-year growth 2023-2028 (%)
Exhibits 105: Chart on Japan - Market size and forecast 2023-2028 ($ million)
Exhibits 106: Data Table on Japan - Market size and forecast 2023-2028 ($ million)
Exhibits 107: Chart on Japan - Year-over-year growth 2023-2028 (%)
Exhibits 108: Data Table on Japan - Year-over-year growth 2023-2028 (%)
Exhibits 109: Chart on UK - Market size and forecast 2023-2028 ($ million)
Exhibits 110: Data Table on UK - Market size and forecast 2023-2028 ($ million)
Exhibits 111: Chart on UK - Year-over-year growth 2023-2028 (%)
Exhibits 112: Data Table on UK - Year-over-year growth 2023-2028 (%)
Exhibits 113: Chart on Canada - Market size and forecast 2023-2028 ($ million)
Exhibits 114: Data Table on Canada - Market size and forecast 2023-2028 ($ million)
Exhibits 115: Chart on Canada - Year-over-year growth 2023-2028 (%)
Exhibits 116: Data Table on Canada - Year-over-year growth 2023-2028 (%)
Exhibits 117: Chart on France - Market size and forecast 2023-2028 ($ million)
Exhibits 118: Data Table on France - Market size and forecast 2023-2028 ($ million)
Exhibits 119: Chart on France - Year-over-year growth 2023-2028 (%)
Exhibits 120: Data Table on France - Year-over-year growth 2023-2028 (%)
Exhibits 121: Chart on Australia - Market size and forecast 2023-2028 ($ million)
Exhibits 122: Data Table on Australia - Market size and forecast 2023-2028 ($ million)
Exhibits 123: Chart on Australia - Year-over-year growth 2023-2028 (%)
Exhibits 124: Data Table on Australia - Year-over-year growth 2023-2028 (%)
Exhibits 125: Chart on Brazil - Market size and forecast 2023-2028 ($ million)
Exhibits 126: Data Table on Brazil - Market size and forecast 2023-2028 ($ million)
Exhibits 127: Chart on Brazil - Year-over-year growth 2023-2028 (%)
Exhibits 128: Data Table on Brazil - Year-over-year growth 2023-2028 (%)
Exhibits 129: Market opportunity By Geographical Landscape ($ million)
Exhibits 130: Data Tables on Market opportunity By Geographical Landscape ($ million)
Exhibits 131: Impact of drivers and challenges in 2023 and 2028
Exhibits 132: Overview on criticality of inputs and factors of differentiation
Exhibits 133: Overview on factors of disruption
Exhibits 134: Impact of key risks on business
Exhibits 135: Companies covered
Exhibits 136: Company ranking index
Exhibits 137: Matrix on companies position and classification
Exhibits 138: 8x8 Inc. - Overview
Exhibits 139: 8x8 Inc. - Product / Service
Exhibits 140: 8x8 Inc. - Key news
Exhibits 141: 8x8 Inc. - Key offerings
Exhibits 142: SWOT
Exhibits 143: AT&T Inc. - Overview
Exhibits 144: AT&T Inc. - Business segments
Exhibits 145: AT&T Inc. - Key news
Exhibits 146: AT&T Inc. - Key offerings
Exhibits 147: AT&T Inc. - Segment focus
Exhibits 148: SWOT
Exhibits 149: Cisco Systems Inc. - Overview
Exhibits 150: Cisco Systems Inc. - Business segments
Exhibits 151: Cisco Systems Inc. - Key news
Exhibits 152: Cisco Systems Inc. - Key offerings
Exhibits 153: Cisco Systems Inc. - Segment focus
Exhibits 154: SWOT
Exhibits 155: Comcast Corp. - Overview
Exhibits 156: Comcast Corp. - Business segments
Exhibits 157: Comcast Corp. - Key news
Exhibits 158: Comcast Corp. - Key offerings
Exhibits 159: Comcast Corp. - Segment focus
Exhibits 160: SWOT
Exhibits 161: Dialpad Inc. - Overview
Exhibits 162: Dialpad Inc. - Product / Service
Exhibits 163: Dialpad Inc. - Key offerings
Exhibits 164: SWOT
Exhibits 165: Lumen Technologies Inc. - Overview
Exhibits 166: Lumen Technologies Inc. - Business segments
Exhibits 167: Lumen Technologies Inc. - Key news
Exhibits 168: Lumen Technologies Inc. - Key offerings
Exhibits 169: Lumen Technologies Inc. - Segment focus
Exhibits 170: SWOT
Exhibits 171: Microsoft Corp. - Overview
Exhibits 172: Microsoft Corp. - Business segments
Exhibits 173: Microsoft Corp. - Key news
Exhibits 174: Microsoft Corp. - Key offerings
Exhibits 175: Microsoft Corp. - Segment focus
Exhibits 176: SWOT
Exhibits 177: Mitel Networks Corp. - Overview
Exhibits 178: Mitel Networks Corp. - Product / Service
Exhibits 179: Mitel Networks Corp. - Key offerings
Exhibits 180: SWOT
Exhibits 181: Nextiva Inc. - Overview
Exhibits 182: Nextiva Inc. - Product / Service
Exhibits 183: Nextiva Inc. - Key offerings
Exhibits 184: SWOT
Exhibits 185: Ooma Inc. - Overview
Exhibits 186: Ooma Inc. - Product / Service
Exhibits 187: Ooma Inc. - Key news
Exhibits 188: Ooma Inc. - Key offerings
Exhibits 189: SWOT
Exhibits 190: RingCentral Inc. - Overview
Exhibits 191: RingCentral Inc. - Product / Service
Exhibits 192: RingCentral Inc. - Key offerings
Exhibits 193: SWOT
Exhibits 194: Twilio Inc. - Overview
Exhibits 195: Twilio Inc. - Product / Service
Exhibits 196: Twilio Inc. - Key news
Exhibits 197: Twilio Inc. - Key offerings
Exhibits 198: SWOT
Exhibits 199: Verizon Communications Inc. - Overview
Exhibits 200: Verizon Communications Inc. - Business segments
Exhibits 201: Verizon Communications Inc. - Key news
Exhibits 202: Verizon Communications Inc. - Key offerings
Exhibits 203: Verizon Communications Inc. - Segment focus
Exhibits 204: SWOT
Exhibits 205: Vonage Holdings Corp. - Overview
Exhibits 206: Vonage Holdings Corp. - Product / Service
Exhibits 207: Vonage Holdings Corp. - Key offerings
Exhibits 208: SWOT
Exhibits 209: Zoom Video Communications Inc. - Overview
Exhibits 210: Zoom Video Communications Inc. - Product / Service
Exhibits 211: Zoom Video Communications Inc. - Key news
Exhibits 212: Zoom Video Communications Inc. - Key offerings
Exhibits 213: SWOT
Exhibits 214: Inclusions checklist
Exhibits 215: Exclusions checklist
Exhibits 216: Currency conversion rates for US$
Exhibits 217: Research methodology
Exhibits 218: Information sources
Exhibits 219: Data validation
Exhibits 220: Validation techniques employed for market sizing
Exhibits 221: Data synthesis
Exhibits 222: 360 degree market analysis
Exhibits 223: List of abbreviations

Executive Summary

The following companies are recognized as the key players in the global voip services market: 8x8 Inc., Aircall.io Inc., AT&T Inc., Broadvoice Inc., Cisco Systems Inc., Comcast Corp., Dialpad Inc., Frontier Communications Parent Inc., GoTo Technologies USA Inc., InPhonex, Lumen Technologies Inc., Microsoft Corp., Mitel Networks Corp., Nextiva Inc., Ooma Inc., RingCentral Inc., Twilio Inc., Verizon Communications Inc., Viber Media sarl, Vonage Holdings Corp., and Zoom Video Communications Inc..

Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is integration of ai in voip services."

According to the report, one of the major drivers for this market is the cost efficiency associated with voip services.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • 8x8 Inc.
  • Aircall.io Inc.
  • AT&T Inc.
  • Broadvoice Inc.
  • Cisco Systems Inc.
  • Comcast Corp.
  • Dialpad Inc.
  • Frontier Communications Parent Inc.
  • GoTo Technologies USA Inc.
  • InPhonex
  • Lumen Technologies Inc.
  • Microsoft Corp.
  • Mitel Networks Corp.
  • Nextiva Inc.
  • Ooma Inc.
  • RingCentral Inc.
  • Twilio Inc.
  • Verizon Communications Inc.
  • Viber Media sarl
  • Vonage Holdings Corp.
  • Zoom Video Communications Inc.