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Web Real-Time Communication Market Size, Share & Trends Analysis Report By Component (Solutions, Services), By Device (Smartphone & Tablets, PCs), By End Use, By Region, And Segment Forecasts, 2025 - 2030

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    Report

  • 150 Pages
  • November 2024
  • Region: Global
  • Grand View Research
  • ID: 6032487
The global web real-time communication market size is estimated to reach USD 81.10 billion by 2030, expanding at a CAGR of 45.7% from 2025 to 2030. Web real-time communication (WebRTC) enables real-time communication capabilities over browsers without having the need to install additional plugins. It supports browser-to-browser applications for video chat, voice calling, messaging, and file sharing. Amid the spread of COVID-19, several organizations have adopted work-from-home policies. There is a need to maintain operational efficiency while working from home, and online communication has become an essential tool for all organizations. The increasing demand for online communication is expected to drive the market in the near future.

The market is expected to witness substantial growth owing to the rising adoption of real-time communication solutions in mobile applications. Applications, such as Facebook Messenger and Snapchat, use the technology to power their video calling features. Furthermore, GSMA estimates that the number of mobile internet users will reach around 5 billion by 2025, which provides huge potential for market growth. The technology is cost-effective as it eliminates the need for installing additional plugins and has a low latency owing to the high transfer speed. For instance, at sub-500-millisecond latency, WebRTC offers one of the fastest methods for transferring video over the internet.

The market is fragmented, and competitive rivalry is high due to the presence of numerous key players. Market players are focusing on adopting various growth strategies, such as mergers, acquisitions, and regional expansions, to gain a competitive advantage. For instance, in September 2016, TWILIO INC. announced the acquisition of WebRTC technologies developed by the team behind the Kurento Open Source Project. The acquisition is expected to help the company address the need for more next-generation video applications, such as those involved in robotics, computer vision, augmented reality, and the Internet of Things (IoT).

Web Real-Time Communication Market Report Highlights

  • The solutions segment is projected to expand at a CAGR of over 69.6% from 2025 to 2030. This is attributed to the webification of communication
  • Smartphones & tablets is projected to be the largest enabled device segment. Increased usage of smartphones for video conferencing and video calling is a major factor contributing to the segment share
  • The healthcare segment is expected to register the fastest CAGR over the forecast period. The rising adoption of telehealth solutions that provide a remote connection between the patient and the clinician is anticipated to dive the segmental growth
  • North America region held the largest market share of 33.4% in 2024. The large revenue share is attributed to the presence of several IT and Telecom giants in the region that need inter- and intra-organization communication on a daily basis

Why should you buy this report?

  • Comprehensive Market Analysis: Gain detailed insights into the global market across major regions and segments.
  • Competitive Landscape: Explore the market presence of key players worldwide.
  • Future Trends: Discover the pivotal trends and drivers shaping the future of the global market.
  • Actionable Recommendations: Utilize insights to uncover new revenue streams and guide strategic business decisions.

This report addresses:

  • Market intelligence to enable effective decision-making
  • Market estimates and forecasts from 2018 to 2030
  • Growth opportunities and trend analyses
  • Segment and regional revenue forecasts for market assessment
  • Competition strategy and market share analysis
  • Product innovation listing for you to stay ahead of the curve
  • COVID-19's impact and how to sustain in these fast-evolving markets


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Table of Contents

Chapter 1. Methodology and Scope
1.1. Market Segmentation and Scope
1.2. Research Methodology
1.2.1. Information Procurement
1.3. Information or Data Analysis
1.4. Methodology
1.5. Research Scope and Assumptions
1.6. Market Formulation & Validation
1.7. Country Based Segment Share Calculation
1.8. List of Data Sources
Chapter 2. Executive Summary
2.1. Market Outlook
2.2. Segment Outlook
2.3. Competitive Insights
Chapter 3. Web Real-Time Communication Variables, Trends, & Scope
3.1. Market Lineage Outlook
3.2. Market Dynamics
3.2.1. Market Drivers Analysis
3.2.2. Market Restraints Analysis
3.2.3. Industry Challenge
3.3. Web Real-Time Communication Analysis Tools
3.3.1. Industry Analysis - Porter’s
3.3.1.1. Bargaining power of the suppliers
3.3.1.2. Bargaining power of the buyers
3.3.1.3. Threats of substitution
3.3.1.4. Threats from new entrants
3.3.1.5. Competitive rivalry
3.3.2. PESTEL Analysis
Chapter 4. Web Real-Time Communication Market: Component Estimates & Trend Analysis
4.1. Segment Dashboard
4.2. Web Real-Time Communication Market: Component Movement Analysis, 2024 & 2030 (USD Million)
4.3. Solutions
4.3.1. Software Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.2. Voice Calling & Conference
4.3.2.1. Voice Calling & Conference Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.3. Video Calling & Conference
4.3.3.1. Video Calling & Conference Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.4. Message & File Sharing
4.3.4.1. V Message & File Sharing Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.5. Others
4.3.5.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.4. Services
4.4.1. Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 5. Web Real-Time Communication Market: Devices Estimates & Trend Analysis
5.1. Segment Dashboard
5.2. Web Real-Time Communication Market: Deployment Movement Analysis, 2024 & 2030 (USD Million)
5.3. Smartphones & Tablets
5.3.1. Smartphones & Tablets Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
5.4. PCs
5.4.1. PCs Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
5.5. Others
5.5.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 6. Web Real-Time Communication Market: End Use Estimates & Trend Analysis
6.1. Segment Dashboard
6.2. Web Real-Time Communication Market: End Use Movement Analysis, 2024 & 2030 (USD Million)
6.3. Retail
6.3.1. Retail Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.4. BFSI
6.4.1. BFSI Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.5. IT & Telecom
6.5.1. IT & Telecom Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.6. Media & Entertainment
6.6.1. Media & Entertainment Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.7. Healthcare
6.7.1. Healthcare Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.8. Others
6.8.1. Other End Uses Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 7. Web Real-Time Communication Market Region Estimates & Trend Analysis
7.1. Web Real-Time Communication Market Share, By Region, 2024 & 2030, USD Million
7.2. North America
7.2.1. North America Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.2.2. U.S.
7.2.2.1. U.S. Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.2.3. Canada
7.2.3.1. Canada Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.2.4. Mexico
7.2.4.1. Mexico Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.3. Europe
7.3.1. Europe Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.3.2. UK
7.3.2.1. UK Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.3.3. Germany
7.3.3.1. Germany Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.3.4. France
7.3.4.1. France Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4. Asia Pacific
7.4.1. Asia Pacific Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4.2. China
7.4.2.1. China Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4.3. India
7.4.3.1. India Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4.4. Japan
7.4.4.1. Japan Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4.5. South Korea
7.4.5.1. South Korea Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.5. Latin America
7.5.1. Latin America Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.5.2. Brazil
7.5.2.1. Brazil Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6. MEA
7.6.1. MEA Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6.2. UAE
7.6.2.1. UAE Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6.3. Saudi Arabia
7.6.3.1. Saudi Arabia Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6.4. South Africa
7.6.4.1. South Africa Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 8. Competitive Landscape
8.1. Company Categorization
8.2. Company Market Positioning
8.3. Company Heat Map Analysis
8.4. Company Profiles/Listing
8.4.1. AT&T Inc.
8.4.1.1. Participant’s Overview
8.4.1.2. Financial Performance
8.4.1.3. Application Benchmarking
8.4.1.4. Strategic Initiative
8.4.2. Cisco Systems Inc.
8.4.2.1. Participant’s Overview
8.4.2.2. Financial Performance
8.4.2.3. Application Benchmarking
8.4.2.4. Strategic Initiative
8.4.3. Plivo Inc.
8.4.3.1. Participant’s Overview
8.4.3.2. Financial Performance
8.4.3.3. Application Benchmarking
8.4.3.4. Strategic Initiative
8.4.4. Ribbon Communications Operating Company Inc.
8.4.4.1. Participant’s Overview
8.4.4.2. Financial Performance
8.4.4.3. Application Benchmarking
8.4.4.4. Strategic Initiative
8.4.5. Avaya LLC
8.4.5.1. Participant’s Overview
8.4.5.2. Financial Performance
8.4.5.3. Application Benchmarking
8.4.5.4. Strategic Initiative
8.4.6. Poly (HP Development Company, L.P.)
8.4.6.1. Participant’s Overview
8.4.6.2. Financial Performance
8.4.6.3. Application Benchmarking
8.4.6.4. Strategic Initiative
8.4.7. Sangoma
8.4.7.1. Participant’s Overview
8.4.7.2. Financial Performance
8.4.7.3. Application Benchmarking
8.4.7.4. Strategic Initiative
8.4.8. Twilio Inc.
8.4.8.1. Participant’s Overview
8.4.8.2. Financial Performance
8.4.8.3. Application Benchmarking
8.4.8.4. Strategic Initiative
8.4.9. VONAGE
8.4.9.1. Participant’s Overview
8.4.9.2. Financial Performance
8.4.9.3. Application Benchmarking
8.4.9.4. Strategic Initiative
8.4.10. quobis
8.4.10.1. Participant’s Overview
8.4.10.2. Financial Performance
8.4.10.3. Application Benchmarking
8.4.10.4. Strategic Initiative
8.4.11. Dialogic Corporation
8.4.11.1. Participant’s Overview
8.4.11.2. Financial Performance
8.4.11.3. Application Benchmarking
8.4.11.4. Strategic Initiative
8.4.12. Oracle
8.4.12.1. Participant’s Overview
8.4.12.2. Financial Performance
8.4.12.3. Application Benchmarking
8.4.12.4. Strategic Initiative
List of Tables
Table 1 Global Web Real-Time Communication Market, by Region, 2018 - 2030 (USD Million)
Table 2 Global Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 3 Global Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 4 Global Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 5 North America Web Real-Time Communication Market, by Region, 2018 - 2030 (USD Million)
Table 6 North America Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 7 North America Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 8 North America Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 9 U.S. Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 10 U.S. Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 11 U.S. Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 12 Canada Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 13 Canada Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 14 Canada Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 15 Mexico Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 16 Mexico Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 17 Mexico Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 18 Europe Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 19 Europe Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 20 Europe Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 21 Germany Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 22 Germany Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 23 Germany Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 24 UK Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 25 UK Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 26 UK Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 27 France Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 28 France Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 29 France Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 30 Asia Pacific Web Real-Time Communication Market, by Region, 2018 - 2030 (USD Million)
Table 31 Asia Pacific Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 32 Asia Pacific Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 33 Asia Pacific Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 34 India Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 35 India Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 36 India Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 37 China Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 38 China Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 39 China Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 40 Japan Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 41 Japan Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 42 Japan Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 43 Australia Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 44 Australia Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 45 Australia Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 46 South Korea Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 47 South Korea Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 48 South Korea Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 49 Latin America Web Real-Time Communication Market, by Region, 2018 - 2030 (USD Million)
Table 50 Latin America Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 51 Latin America Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 52 Latin America Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 53 Brazil Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 54 Brazil Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 55 Brazil Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 56 MEA Web Real-Time Communication Market, by Region, 2018 - 2030 (USD Million)
Table 57 MEA Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 58 MEA Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 59 MEA Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 60 UAE Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 61 UAE Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 62 UAE Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 63 Saudi Arabia Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 64 Saudi Arabia Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 65 Saudi Arabia Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
Table 66 South Africa Web Real-Time Communication Market, by Component, 2018 - 2030 (USD Million)
Table 67 South Africa Web Real-Time Communication Market, by Device, 2018 - 2030 (USD Million)
Table 68 South Africa Web Real-Time Communication Market, by End Use, 2018 - 2030 (USD Million)
List of Figures
Fig. 1 Web real-time communication market segmentation
Fig. 2 Market research process
Fig. 3 Information procurement
Fig. 4 Primary research pattern
Fig. 5 Market research approaches
Fig. 6 Value chain-based sizing & forecasting
Fig. 7 Parent market analysis
Fig. 8 Market formulation & validation
Fig. 9 Web real-time communication market snapshot
Fig. 10 Web real-time communication market segment snapshot
Fig. 11 Web real-time communication market competitive landscape snapshot
Fig. 12 Market research process
Fig. 13 Market driver relevance analysis (Current & future impact)
Fig. 14 Market restraint relevance analysis (Current & future impact)
Fig. 15 Web real-time communication market: Component outlook key takeaways (USD Million)
Fig. 16 Web real-time communication market: Component movement analysis (USD Million), 2024 & 2030
Fig. 17 Solutions market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 18 Voice calling & conference solutions market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 19 Video calling & conference solutions market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 20 Message & file sharing solutions market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 21 Other (sessions controller etc.) solutions market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 22 Services market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 23 Web Real-Time Communication market: Deployment outlook key takeaways (USD Million)
Fig. 24 Web real-time communication market: Device movement analysis (USD Million), 2024 & 2030
Fig. 25 Smartphones & tablets market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 26 PCs market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 27 Web real-time communication market: End use outlook key takeaways (USD Million)
Fig. 28 Web real-time communication market: End use movement analysis (USD Million), 2024 & 2030
Fig. 29 Retail market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 30 BFSI market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 31 IT & Telecom market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 32 Media & Entertainment market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 33 Healthcare market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 34 Other end user market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 35 Regional marketplace: Key takeaways
Fig. 36 Web real-time communication market: Regional outlook, 2024 & 2030 (USD Million)
Fig. 37 North America web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 38 U.S. web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 39 Canada web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 40 Mexico web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 41 Europe web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 42 UK web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 43 Germany web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 44 France web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 45 Asia Pacific web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 46 Japan web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 47 China web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 48 India web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 49 Australia web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 50 South Korea web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 51 Latin America web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 52 Brazil web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 53 MEA web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 54 Saudi Arabia web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 55 UAE web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 56 South Africa web real-time communication market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 57 Strategy framework
Fig. 58 Company categorization

Companies Mentioned

  • AT&T Inc.
  • Cisco Systems Inc.
  • Plivo Inc.
  • Ribbon Communications Operating Company Inc.
  • Avaya LLC
  • Poly (HP Development Company, L.P.)
  • Sangoma
  • Twilio Inc.
  • VONAGE
  • quobis
  • Dialogic Corporation
  • Oracle

Methodology

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