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Voice over Internet Protocol Market: Global Opportunity Analysis and Industry Forecast, 2024-2032

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    Report

  • 200 Pages
  • August 2024
  • Region: Global
  • Allied Market Research
  • ID: 6053706
Description Jump to:
The voice over internet protocol (VoIP) market was valued at $112.9 billion in 2023, and is projected to reach $263.0 billion by 2032, growing at a CAGR of 9.6% from 2024 to 2032.

Voice over internet protocol (VoIP) is a technology that allows voice communications and multimedia sessions to be transmitted over the internet, rather than through traditional telephone lines. By converting analog voice signals into digital data packets, VoIP enables calls, video conferences, and other forms of communication to be carried over data networks, often at a lower cost than conventional telephony. VoIP has gained popularity due to its flexibility, cost savings, and integration with other digital services, making it an attractive solution for both personal and business communication needs.

Cost-effectiveness of VoIP for both businesses and individual users acts as the major driver of the global voice over internet protocol (VoIP) market. This is attributed to the fact that VoIP significantly reduces the cost of communication compared to traditional telephony, especially for international and long-distance calls. In addition, rapid increase in high-speed internet penetration has facilitated the growth of VoIP services, making them more accessible and reliable. According a study published by Statista in August 2024, there were approximately 5.45 billion internet users globally in as of July 2024.

Moreover, organizations increasingly prefer unified communication platforms that integrate voice, video, messaging, and other collaboration tools, all of which are enabled by VoIP technology, thereby fostering the market growth. Furthermore, rise of remote and hybrid work environments has fueled the demand for VoIP services as they allow employees to communicate and collaborate from anywhere, supporting flexible work arrangements. As per a study conducted by Gartner - a leading American technological research and consulting firm - during the peak of COVID-19, approximately 88% of organizations encouraged and mandated their employees to work remotely.

This trend is expected to stay, which, in turn, will significantly contribute toward the growth of the global voice over internet protocol (VoIP) market. In addition, surge in use of smartphones and mobile devices, along with advancements in mobile VoIP apps, is driving the market expansion, allowing users to make calls and access features without being tied to a physical location. However, dependence of many organizations on traditional public switched telephone network systems or high investments in older telephony infrastructure restrains the market growth.

Moreover, power outage vulnerability acts as a key deterrent factor of the global market. This is attributed to the fact that VoIP services depend on both an internet connection and electricity. On the contrary, innovations such as 5G, cloud-based VoIP, and integration with AI for enhanced call quality and automation are expected to offer lucrative opportunities for the growth of the global market during the forecast period.

The global voice over internet protocol (VoIP) services market is segmented into services, configuration, vertical, and region. On the basis of services, the market is divided into SIP trunking, hosted IP PBX, and managed IP PBX. As per configuration, the market is segregated into computer-to-computer, computer-to-phone, and phone-to-phone. By vertical, it is fragmented into BFSI, IT & telecom, healthcare, media & entertainment, retail & ecommerce, travel & hospitality, and others. Region wise, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

Key Findings

By services, the SIP trunking segment held the highest market share in 2023; however, the hosted IP PBX segment is projected to attain the fastest growth from 2023 to 2032.

On the basis of configuration, the computer-to-phone segment was the major shareholder 2023; however, the phone-to-phone segment is expected to continue the same trend during the forecast period.

Depending on vertical, the BFSI segment garnered the largest share in 2023; however, the IT & telecom segment is anticipated register the highest growth by 2032.

Region wise, North America emerged as the most lucrative market for VoIP; however, Asia-Pacific is likely to gain prominence in the coming years.

Competition Analysis

Competitive analysis and profiles of the major players in the global voice over internet protocol (VoIP) market include Nextiva, Dialpad, Ooma Office, GoTo Connect, Zoom Corporation, OpenPhone, Aircall, 8x8, Inc., CallTower, and 3CX. These major players have adopted various key development strategies such as business expansion, new product launches, and partnerships to sustain the intense competition and gain a strong foothold in the global market.

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Possible Customization with this report (with additional cost and timeline, please talk to the sales executive to know more)

  • End user preferences and pain points
  • Industry life cycle assessment, by region
  • Product Benchmarking / Product specification and applications
  • Product Life Cycles
  • Scenario Analysis & Growth Trend Comparison
  • Technology Trend Analysis
  • Go To Market Strategy
  • Market share analysis of players by products/segments
  • New Product Development/ Product Matrix of Key Players
  • Pain Point Analysis
  • Regulatory Guidelines
  • Strategic Recommendations
  • Additional company profiles with specific to client's interest
  • Additional country or region analysis- market size and forecast
  • Brands Share Analysis
  • Criss-cross segment analysis- market size and forecast
  • Expanded list for Company Profiles
  • Historic market data
  • Key player details (including location, contact details, supplier/vendor network etc. in excel format)
  • SWOT Analysis

Key Market Segments

By Services

  • SIP Trunking
  • Hosted IP PBX
  • Managed IP PBX

By Configuration

  • Computer-to-Computer
  • Computer-to-Phone
  • Phone-to-Phone

By Vertical

  • BFSI
  • IT Telecom
  • Healthcare
  • Media Entertainment
  • Retail ecommerce
  • Travel Hospitality
  • Others

By Region

  • North America
  • U.S.
  • Canada
  • Mexico
  • Europe
  • France
  • Germany
  • Italy
  • Spain
  • UK
  • Russia
  • Rest of Europe
  • Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Thailand
  • Malaysia
  • Indonesia
  • Rest of Asia-Pacific
  • LAMEA
  • Brazil
  • South Africa
  • Saudi Arabia
  • UAE
  • Argentina
  • Rest of LAMEA

Key Market Players

  • Nextiva
  • Dialpad
  • Ooma Office
  • GoTo Connect
  • Zoom Corporation
  • OpenPhone
  • Aircall
  • 8x8, Inc.
  • CallTower
  • 3CX

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Table of Contents

CHAPTER 1: INTRODUCTION
1.1. Report Description
1.2. Key Market Segments
1.3. Key Benefits
1.4. Research Methodology
1.4.1. Primary Research
1.4.2. Secondary Research
1.4.3. Analyst Tools and Models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. CXO Perspective
CHAPTER 3: MARKET LANDSCAPE
3.1. Market Definition and Scope
3.2. Key Findings
3.2.1. Top Investment Pockets
3.2.2. Top Winning Strategies
3.3. Porter's Five Forces Analysis
3.3.1. Bargaining Power of Suppliers
3.3.2. Threat of New Entrants
3.3.3. Threat of Substitutes
3.3.4. Competitive Rivalry
3.3.5. Bargaining Power among Buyers
3.4. Market Dynamics
3.4.1. Drivers
3.4.2. Restraints
3.4.3. Opportunities
CHAPTER 4: VOICE OVER INTERNET PROTOCOL (VOIP) MARKET, BY SERVICES
4.1. Market Overview
4.1.1 Market Size and Forecast, By Services
4.2. SIP Trunking
4.2.1. Key Market Trends, Growth Factors and Opportunities
4.2.2. Market Size and Forecast, By Region
4.2.3. Market Share Analysis, By Country
4.3. Hosted IP PBX
4.3.1. Key Market Trends, Growth Factors and Opportunities
4.3.2. Market Size and Forecast, By Region
4.3.3. Market Share Analysis, By Country
4.4. Managed IP PBX
4.4.1. Key Market Trends, Growth Factors and Opportunities
4.4.2. Market Size and Forecast, By Region
4.4.3. Market Share Analysis, By Country
CHAPTER 5: VOICE OVER INTERNET PROTOCOL (VOIP) MARKET, BY CONFIGURATION
5.1. Market Overview
5.1.1 Market Size and Forecast, By Configuration
5.2. Computer-to-Computer
5.2.1. Key Market Trends, Growth Factors and Opportunities
5.2.2. Market Size and Forecast, By Region
5.2.3. Market Share Analysis, By Country
5.3. Computer-to-Phone
5.3.1. Key Market Trends, Growth Factors and Opportunities
5.3.2. Market Size and Forecast, By Region
5.3.3. Market Share Analysis, By Country
5.4. Phone-to-Phone
5.4.1. Key Market Trends, Growth Factors and Opportunities
5.4.2. Market Size and Forecast, By Region
5.4.3. Market Share Analysis, By Country
CHAPTER 6: VOICE OVER INTERNET PROTOCOL (VOIP) MARKET, BY VERTICAL
6.1. Market Overview
6.1.1 Market Size and Forecast, By Vertical
6.2. BFSI
6.2.1. Key Market Trends, Growth Factors and Opportunities
6.2.2. Market Size and Forecast, By Region
6.2.3. Market Share Analysis, By Country
6.3. IT Telecom
6.3.1. Key Market Trends, Growth Factors and Opportunities
6.3.2. Market Size and Forecast, By Region
6.3.3. Market Share Analysis, By Country
6.4. Healthcare
6.4.1. Key Market Trends, Growth Factors and Opportunities
6.4.2. Market Size and Forecast, By Region
6.4.3. Market Share Analysis, By Country
6.5. Media Entertainment
6.5.1. Key Market Trends, Growth Factors and Opportunities
6.5.2. Market Size and Forecast, By Region
6.5.3. Market Share Analysis, By Country
6.6. Retail Ecommerce
6.6.1. Key Market Trends, Growth Factors and Opportunities
6.6.2. Market Size and Forecast, By Region
6.6.3. Market Share Analysis, By Country
6.7. Travel Hospitality
6.7.1. Key Market Trends, Growth Factors and Opportunities
6.7.2. Market Size and Forecast, By Region
6.7.3. Market Share Analysis, By Country
6.8. Others
6.8.1. Key Market Trends, Growth Factors and Opportunities
6.8.2. Market Size and Forecast, By Region
6.8.3. Market Share Analysis, By Country
CHAPTER 7: VOICE OVER INTERNET PROTOCOL (VOIP) MARKET, BY REGION
7.1. Market Overview
7.1.1 Market Size and Forecast, By Region
7.2. North America
7.2.1. Key Market Trends and Opportunities
7.2.2. Market Size and Forecast, By Services
7.2.3. Market Size and Forecast, By Configuration
7.2.4. Market Size and Forecast, By Vertical
7.2.5. Market Size and Forecast, By Country
7.2.6. U.S. Voice over Internet Protocol (VoIP) Market
7.2.6.1. Market Size and Forecast, By Services
7.2.6.2. Market Size and Forecast, By Configuration
7.2.6.3. Market Size and Forecast, By Vertical
7.2.7. Canada Voice over Internet Protocol (VoIP) Market
7.2.7.1. Market Size and Forecast, By Services
7.2.7.2. Market Size and Forecast, By Configuration
7.2.7.3. Market Size and Forecast, By Vertical
7.2.8. Mexico Voice over Internet Protocol (VoIP) Market
7.2.8.1. Market Size and Forecast, By Services
7.2.8.2. Market Size and Forecast, By Configuration
7.2.8.3. Market Size and Forecast, By Vertical
7.3. Europe
7.3.1. Key Market Trends and Opportunities
7.3.2. Market Size and Forecast, By Services
7.3.3. Market Size and Forecast, By Configuration
7.3.4. Market Size and Forecast, By Vertical
7.3.5. Market Size and Forecast, By Country
7.3.6. France Voice over Internet Protocol (VoIP) Market
7.3.6.1. Market Size and Forecast, By Services
7.3.6.2. Market Size and Forecast, By Configuration
7.3.6.3. Market Size and Forecast, By Vertical
7.3.7. Germany Voice over Internet Protocol (VoIP) Market
7.3.7.1. Market Size and Forecast, By Services
7.3.7.2. Market Size and Forecast, By Configuration
7.3.7.3. Market Size and Forecast, By Vertical
7.3.8. Italy Voice over Internet Protocol (VoIP) Market
7.3.8.1. Market Size and Forecast, By Services
7.3.8.2. Market Size and Forecast, By Configuration
7.3.8.3. Market Size and Forecast, By Vertical
7.3.9. Spain Voice over Internet Protocol (VoIP) Market
7.3.9.1. Market Size and Forecast, By Services
7.3.9.2. Market Size and Forecast, By Configuration
7.3.9.3. Market Size and Forecast, By Vertical
7.3.10. UK Voice over Internet Protocol (VoIP) Market
7.3.10.1. Market Size and Forecast, By Services
7.3.10.2. Market Size and Forecast, By Configuration
7.3.10.3. Market Size and Forecast, By Vertical
7.3.11. Russia Voice over Internet Protocol (VoIP) Market
7.3.11.1. Market Size and Forecast, By Services
7.3.11.2. Market Size and Forecast, By Configuration
7.3.11.3. Market Size and Forecast, By Vertical
7.3.12. Rest Of Europe Voice over Internet Protocol (VoIP) Market
7.3.12.1. Market Size and Forecast, By Services
7.3.12.2. Market Size and Forecast, By Configuration
7.3.12.3. Market Size and Forecast, By Vertical
7.4. Asia-Pacific
7.4.1. Key Market Trends and Opportunities
7.4.2. Market Size and Forecast, By Services
7.4.3. Market Size and Forecast, By Configuration
7.4.4. Market Size and Forecast, By Vertical
7.4.5. Market Size and Forecast, By Country
7.4.6. China Voice over Internet Protocol (VoIP) Market
7.4.6.1. Market Size and Forecast, By Services
7.4.6.2. Market Size and Forecast, By Configuration
7.4.6.3. Market Size and Forecast, By Vertical
7.4.7. Japan Voice over Internet Protocol (VoIP) Market
7.4.7.1. Market Size and Forecast, By Services
7.4.7.2. Market Size and Forecast, By Configuration
7.4.7.3. Market Size and Forecast, By Vertical
7.4.8. India Voice over Internet Protocol (VoIP) Market
7.4.8.1. Market Size and Forecast, By Services
7.4.8.2. Market Size and Forecast, By Configuration
7.4.8.3. Market Size and Forecast, By Vertical
7.4.9. South Korea Voice over Internet Protocol (VoIP) Market
7.4.9.1. Market Size and Forecast, By Services
7.4.9.2. Market Size and Forecast, By Configuration
7.4.9.3. Market Size and Forecast, By Vertical
7.4.10. Australia Voice over Internet Protocol (VoIP) Market
7.4.10.1. Market Size and Forecast, By Services
7.4.10.2. Market Size and Forecast, By Configuration
7.4.10.3. Market Size and Forecast, By Vertical
7.4.11. Thailand Voice over Internet Protocol (VoIP) Market
7.4.11.1. Market Size and Forecast, By Services
7.4.11.2. Market Size and Forecast, By Configuration
7.4.11.3. Market Size and Forecast, By Vertical
7.4.12. Malaysia Voice over Internet Protocol (VoIP) Market
7.4.12.1. Market Size and Forecast, By Services
7.4.12.2. Market Size and Forecast, By Configuration
7.4.12.3. Market Size and Forecast, By Vertical
7.4.13. Indonesia Voice over Internet Protocol (VoIP) Market
7.4.13.1. Market Size and Forecast, By Services
7.4.13.2. Market Size and Forecast, By Configuration
7.4.13.3. Market Size and Forecast, By Vertical
7.4.14. Rest of Asia-Pacific Voice over Internet Protocol (VoIP) Market
7.4.14.1. Market Size and Forecast, By Services
7.4.14.2. Market Size and Forecast, By Configuration
7.4.14.3. Market Size and Forecast, By Vertical
7.5. LAMEA
7.5.1. Key Market Trends and Opportunities
7.5.2. Market Size and Forecast, By Services
7.5.3. Market Size and Forecast, By Configuration
7.5.4. Market Size and Forecast, By Vertical
7.5.5. Market Size and Forecast, By Country
7.5.6. Brazil Voice over Internet Protocol (VoIP) Market
7.5.6.1. Market Size and Forecast, By Services
7.5.6.2. Market Size and Forecast, By Configuration
7.5.6.3. Market Size and Forecast, By Vertical
7.5.7. South Africa Voice over Internet Protocol (VoIP) Market
7.5.7.1. Market Size and Forecast, By Services
7.5.7.2. Market Size and Forecast, By Configuration
7.5.7.3. Market Size and Forecast, By Vertical
7.5.8. Saudi Arabia Voice over Internet Protocol (VoIP) Market
7.5.8.1. Market Size and Forecast, By Services
7.5.8.2. Market Size and Forecast, By Configuration
7.5.8.3. Market Size and Forecast, By Vertical
7.5.9. UAE Voice over Internet Protocol (VoIP) Market
7.5.9.1. Market Size and Forecast, By Services
7.5.9.2. Market Size and Forecast, By Configuration
7.5.9.3. Market Size and Forecast, By Vertical
7.5.10. Argentina Voice over Internet Protocol (VoIP) Market
7.5.10.1. Market Size and Forecast, By Services
7.5.10.2. Market Size and Forecast, By Configuration
7.5.10.3. Market Size and Forecast, By Vertical
7.5.11. Rest of LAMEA Voice over Internet Protocol (VoIP) Market
7.5.11.1. Market Size and Forecast, By Services
7.5.11.2. Market Size and Forecast, By Configuration
7.5.11.3. Market Size and Forecast, By Vertical
CHAPTER 8: COMPETITIVE LANDSCAPE
8.1. Introduction
8.2. Top Winning Strategies
8.3. Product Mapping Of Top 10 Player
8.4. Competitive Dashboard
8.5. Competitive Heatmap
8.6. Top Player Positioning, 2023
CHAPTER 9: COMPANY PROFILES
9.1. Nextiva
9.1.1. Company Overview
9.1.2. Key Executives
9.1.3. Company Snapshot
9.1.4. Operating Business Segments
9.1.5. Product Portfolio
9.1.6. Business Performance
9.1.7. Key Strategic Moves and Developments
9.2. Dialpad
9.2.1. Company Overview
9.2.2. Key Executives
9.2.3. Company Snapshot
9.2.4. Operating Business Segments
9.2.5. Product Portfolio
9.2.6. Business Performance
9.2.7. Key Strategic Moves and Developments
9.3. Ooma Office
9.3.1. Company Overview
9.3.2. Key Executives
9.3.3. Company Snapshot
9.3.4. Operating Business Segments
9.3.5. Product Portfolio
9.3.6. Business Performance
9.3.7. Key Strategic Moves and Developments
9.4. GoTo Connect
9.4.1. Company Overview
9.4.2. Key Executives
9.4.3. Company Snapshot
9.4.4. Operating Business Segments
9.4.5. Product Portfolio
9.4.6. Business Performance
9.4.7. Key Strategic Moves and Developments
9.5. Zoom Corporation
9.5.1. Company Overview
9.5.2. Key Executives
9.5.3. Company Snapshot
9.5.4. Operating Business Segments
9.5.5. Product Portfolio
9.5.6. Business Performance
9.5.7. Key Strategic Moves and Developments
9.6. OpenPhone
9.6.1. Company Overview
9.6.2. Key Executives
9.6.3. Company Snapshot
9.6.4. Operating Business Segments
9.6.5. Product Portfolio
9.6.6. Business Performance
9.6.7. Key Strategic Moves and Developments
9.7. Aircall
9.7.1. Company Overview
9.7.2. Key Executives
9.7.3. Company Snapshot
9.7.4. Operating Business Segments
9.7.5. Product Portfolio
9.7.6. Business Performance
9.7.7. Key Strategic Moves and Developments
9.8. 8x8, Inc.
9.8.1. Company Overview
9.8.2. Key Executives
9.8.3. Company Snapshot
9.8.4. Operating Business Segments
9.8.5. Product Portfolio
9.8.6. Business Performance
9.8.7. Key Strategic Moves and Developments
9.9. CallTower
9.9.1. Company Overview
9.9.2. Key Executives
9.9.3. Company Snapshot
9.9.4. Operating Business Segments
9.9.5. Product Portfolio
9.9.6. Business Performance
9.9.7. Key Strategic Moves and Developments
9.10. 3CX
9.10.1. Company Overview
9.10.2. Key Executives
9.10.3. Company Snapshot
9.10.4. Operating Business Segments
9.10.5. Product Portfolio
9.10.6. Business Performance
9.10.7. Key Strategic Moves and Developments
LIST OF TABLES
Table 1. Global Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 2. Voice Over Internet Protocol (Voip) Market for Sip Trunking, by Region, 2024 - 2032 ($Billion)
Table 3. Voice Over Internet Protocol (Voip) Market for Hosted IP Pbx, by Region, 2024 - 2032 ($Billion)
Table 4. Voice Over Internet Protocol (Voip) Market for Managed IP Pbx, by Region, 2024 - 2032 ($Billion)
Table 5. Global Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 6. Voice Over Internet Protocol (Voip) Market for Computer-To-Computer, by Region, 2024 - 2032 ($Billion)
Table 7. Voice Over Internet Protocol (Voip) Market for Computer-To-Phone, by Region, 2024 - 2032 ($Billion)
Table 8. Voice Over Internet Protocol (Voip) Market for Phone-To-Phone, by Region, 2024 - 2032 ($Billion)
Table 9. Global Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 10. Voice Over Internet Protocol (Voip) Market for Bfsi, by Region, 2024 - 2032 ($Billion)
Table 11. Voice Over Internet Protocol (Voip) Market for IT Telecom, by Region, 2024 - 2032 ($Billion)
Table 12. Voice Over Internet Protocol (Voip) Market for Healthcare, by Region, 2024 - 2032 ($Billion)
Table 13. Voice Over Internet Protocol (Voip) Market for Media Entertainment, by Region, 2024 - 2032 ($Billion)
Table 14. Voice Over Internet Protocol (Voip) Market for Retail Ecommerce, by Region, 2024 - 2032 ($Billion)
Table 15. Voice Over Internet Protocol (Voip) Market for Travel Hospitality, by Region, 2024 - 2032 ($Billion)
Table 16. Voice Over Internet Protocol (Voip) Market for Others, by Region, 2024 - 2032 ($Billion)
Table 17. Voice Over Internet Protocol (Voip) Market, by Region, 2024 - 2032 ($Billion)
Table 18. North America Voice Over Internet Protocol (Voip) Market, by Country, 2024 - 2032 ($Billion)
Table 19. North America Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 20. North America Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 21. North America Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 22. U.S. Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 23. U.S. Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 24. U.S. Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 25. Canada Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 26. Canada Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 27. Canada Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 28. Mexico Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 29. Mexico Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 30. Mexico Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 31. Europe Voice Over Internet Protocol (Voip) Market, by Country, 2024 - 2032 ($Billion)
Table 32. Europe Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 33. Europe Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 34. Europe Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 35. France Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 36. France Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 37. France Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 38. Germany Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 39. Germany Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 40. Germany Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 41. Italy Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 42. Italy Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 43. Italy Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 44. Spain Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 45. Spain Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 46. Spain Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 47. UK Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 48. UK Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 49. UK Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 50. Russia Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 51. Russia Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 52. Russia Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 53. Rest of Europe Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 54. Rest of Europe Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 55. Rest of Europe Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 56. Asia-Pacific Voice Over Internet Protocol (Voip) Market, by Country, 2024 - 2032 ($Billion)
Table 57. Asia-Pacific Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 58. Asia-Pacific Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 59. Asia-Pacific Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 60. China Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 61. China Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 62. China Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 63. Japan Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 64. Japan Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 65. Japan Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 66. India Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 67. India Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 68. India Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 69. South Korea Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 70. South Korea Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 71. South Korea Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 72. Australia Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 73. Australia Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 74. Australia Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 75. Thailand Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 76. Thailand Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 77. Thailand Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 78. Malaysia Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 79. Malaysia Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 80. Malaysia Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 81. Indonesia Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 82. Indonesia Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 83. Indonesia Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 84. Rest of Asia-Pacific Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 85. Rest of Asia-Pacific Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 86. Rest of Asia-Pacific Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 87. LAMEA Voice Over Internet Protocol (Voip) Market, by Country, 2024 - 2032 ($Billion)
Table 88. LAMEA Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 89. LAMEA Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 90. LAMEA Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 91. Brazil Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 92. Brazil Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 93. Brazil Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 94. South Africa Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 95. South Africa Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 96. South Africa Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 97. Saudi Arabia Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 98. Saudi Arabia Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 99. Saudi Arabia Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 100. UAE Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 101. UAE Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 102. UAE Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 103. Argentina Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 104. Argentina Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 105. Argentina Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 106. Rest of LAMEA Voice Over Internet Protocol (Voip) Market, by Services, 2024 - 2032 ($Billion)
Table 107. Rest of LAMEA Voice Over Internet Protocol (Voip) Market, by Configuration, 2024 - 2032 ($Billion)
Table 108. Rest of LAMEA Voice Over Internet Protocol (Voip) Market, by Vertical, 2024 - 2032 ($Billion)
Table 109. Nextiva: Key Executives
Table 110. Nextiva: Company Snapshot
Table 111. Nextiva: Operating Segments
Table 112. Nextiva: Product Portfolio
Table 113. Nextiva: Key Strategic Moves and Developments
Table 114. Dialpad: Key Executives
Table 115. Dialpad: Company Snapshot
Table 116. Dialpad: Operating Segments
Table 117. Dialpad: Product Portfolio
Table 118. Dialpad: Key Strategic Moves and Developments
Table 119. Ooma Office: Key Executives
Table 120. Ooma Office: Company Snapshot
Table 121. Ooma Office: Operating Segments
Table 122. Ooma Office: Product Portfolio
Table 123. Ooma Office: Key Strategic Moves and Developments
Table 124. Goto Connect: Key Executives
Table 125. Goto Connect: Company Snapshot
Table 126. Goto Connect: Operating Segments
Table 127. Goto Connect: Product Portfolio
Table 128. Goto Connect: Key Strategic Moves and Developments
Table 129. Zoom Corporation: Key Executives
Table 130. Zoom Corporation: Company Snapshot
Table 131. Zoom Corporation: Operating Segments
Table 132. Zoom Corporation: Product Portfolio
Table 133. Zoom Corporation: Key Strategic Moves and Developments
Table 134. Openphone: Key Executives
Table 135. Openphone: Company Snapshot
Table 136. Openphone: Operating Segments
Table 137. Openphone: Product Portfolio
Table 138. Openphone: Key Strategic Moves and Developments
Table 139. Aircall: Key Executives
Table 140. Aircall: Company Snapshot
Table 141. Aircall: Operating Segments
Table 142. Aircall: Product Portfolio
Table 143. Aircall: Key Strategic Moves and Developments
Table 144. 8X8, Inc.: Key Executives
Table 145. 8X8, Inc.: Company Snapshot
Table 146. 8X8, Inc.: Operating Segments
Table 147. 8X8, Inc.: Product Portfolio
Table 148. 8X8, Inc.: Key Strategic Moves and Developments
Table 149. Calltower: Key Executives
Table 150. Calltower: Company Snapshot
Table 151. Calltower: Operating Segments
Table 152. Calltower: Product Portfolio
Table 153. Calltower: Key Strategic Moves and Developments
Table 154. 3Cx: Key Executives
Table 155. 3Cx: Company Snapshot
Table 156. 3Cx: Operating Segments
Table 157. 3Cx: Product Portfolio
Table 158. 3Cx: Key Strategic Moves and Developments
LIST OF FIGURES
Figure 1. Global Voice Over Internet Protocol (Voip) Market, 2024 - 2032
Figure 2. Segmentation of Voice Over Internet Protocol (Voip) Market, 2024 - 2032
Figure 3. Top Investment Pocket in Voice Over Internet Protocol (Voip) Market
Figure 4. Moderate Bargaining Power of Buyers
Figure 5. Moderate Bargaining Power of Suppliers
Figure 6. Moderate Threat of New Entrants
Figure 7. Low Threat of Substitution
Figure 8. High Competitive Rivalry
Figure 9. Opportunities, Restraints and Drivers: Globalvoice Over Internet Protocol (Voip) Market
Figure 10. Global Voice Over Internet Protocol (Voip) Market Segmentation, by Services
Figure 11. Voice Over Internet Protocol (Voip) Market for Sip Trunking, by Country, 2024 - 2032 ($Billion)
Figure 12. Voice Over Internet Protocol (Voip) Market for Hosted IP Pbx, by Country, 2024 - 2032 ($Billion)
Figure 13. Voice Over Internet Protocol (Voip) Market for Managed IP Pbx, by Country, 2024 - 2032 ($Billion)
Figure 14. Global Voice Over Internet Protocol (Voip) Market Segmentation, by Configuration
Figure 15. Voice Over Internet Protocol (Voip) Market for Computer-To-Computer, by Country, 2024 - 2032 ($Billion)
Figure 16. Voice Over Internet Protocol (Voip) Market for Computer-To-Phone, by Country, 2024 - 2032 ($Billion)
Figure 17. Voice Over Internet Protocol (Voip) Market for Phone-To-Phone, by Country, 2024 - 2032 ($Billion)
Figure 18. Global Voice Over Internet Protocol (Voip) Market Segmentation, by Vertical
Figure 19. Voice Over Internet Protocol (Voip) Market for Bfsi, by Country, 2024 - 2032 ($Billion)
Figure 20. Voice Over Internet Protocol (Voip) Market for IT Telecom, by Country, 2024 - 2032 ($Billion)
Figure 21. Voice Over Internet Protocol (Voip) Market for Healthcare, by Country, 2024 - 2032 ($Billion)
Figure 22. Voice Over Internet Protocol (Voip) Market for Media Entertainment, by Country, 2024 - 2032 ($Billion)
Figure 23. Voice Over Internet Protocol (Voip) Market for Retail Ecommerce, by Country, 2024 - 2032 ($Billion)
Figure 24. Voice Over Internet Protocol (Voip) Market for Travel Hospitality, by Country, 2024 - 2032 ($Billion)
Figure 25. Voice Over Internet Protocol (Voip) Market for Others, by Country, 2024 - 2032 ($Billion)
Figure 26. Top Winning Strategies, by Year, 2021-2023*
Figure 27. Top Winning Strategies, by Development, 2021-2023*
Figure 28. Top Winning Strategies, by Company, 2021-2023*
Figure 29. Product Mapping of Top 10 Players
Figure 30. Competitive Dashboard
Figure 31. Competitive Heatmap: Voice Over Internet Protocol (Voip) Market
Figure 32. Top Player Positioning, 2023
Figure 33. Nextiva: Net Sales, 2021-2023 ($Billion)
Figure 34. Nextiva: Revenue Share, by Segment, 2023 (%)
Figure 35. Nextiva: Revenue Share, by Region, 2023 (%)
Figure 36. Dialpad: Net Sales, 2021-2023 ($Billion)
Figure 37. Dialpad: Revenue Share, by Segment, 2023 (%)
Figure 38. Dialpad: Revenue Share, by Region, 2023 (%)
Figure 39. Ooma Office: Net Sales, 2021-2023 ($Billion)
Figure 40. Ooma Office: Revenue Share, by Segment, 2023 (%)
Figure 41. Ooma Office: Revenue Share, by Region, 2023 (%)
Figure 42. Goto Connect: Net Sales, 2021-2023 ($Billion)
Figure 43. Goto Connect: Revenue Share, by Segment, 2023 (%)
Figure 44. Goto Connect: Revenue Share, by Region, 2023 (%)
Figure 45. Zoom Corporation: Net Sales, 2021-2023 ($Billion)
Figure 46. Zoom Corporation: Revenue Share, by Segment, 2023 (%)
Figure 47. Zoom Corporation: Revenue Share, by Region, 2023 (%)
Figure 48. Openphone: Net Sales, 2021-2023 ($Billion)
Figure 49. Openphone: Revenue Share, by Segment, 2023 (%)
Figure 50. Openphone: Revenue Share, by Region, 2023 (%)
Figure 51. Aircall: Net Sales, 2021-2023 ($Billion)
Figure 52. Aircall: Revenue Share, by Segment, 2023 (%)
Figure 53. Aircall: Revenue Share, by Region, 2023 (%)
Figure 54. 8X8, Inc.: Net Sales, 2021-2023 ($Billion)
Figure 55. 8X8, Inc.: Revenue Share, by Segment, 2023 (%)
Figure 56. 8X8, Inc.: Revenue Share, by Region, 2023 (%)
Figure 57. Calltower: Net Sales, 2021-2023 ($Billion)
Figure 58. Calltower: Revenue Share, by Segment, 2023 (%)
Figure 59. Calltower: Revenue Share, by Region, 2023 (%)
Figure 60. 3Cx: Net Sales, 2021-2023 ($Billion)
Figure 61. 3Cx: Revenue Share, by Segment, 2023 (%)
Figure 62. 3Cx: Revenue Share, by Region, 2023 (%)

Companies Mentioned

  • Nextiva
  • Dialpad
  • Ooma Office
  • GoTo Connect
  • Zoom Corporation
  • OpenPhone
  • Aircall
  • 8x8, Inc.
  • CallTower
  • 3CX

Methodology

The analyst offers exhaustive research and analysis based on a wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics, and regional intelligence. The in-house industry experts play an instrumental role in designing analytic tools and models, tailored to the requirements of a particular industry segment. The primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks, and face-to-face interactions.

They are also in professional corporate relations with various companies that allow them greater flexibility for reaching out to industry participants and commentators for interviews and discussions.

They also refer to a broad array of industry sources for their secondary research, which typically include; however, not limited to:

  • Company SEC filings, annual reports, company websites, broker & financial reports, and investor presentations for competitive scenario and shape of the industry
  • Scientific and technical writings for product information and related preemptions
  • Regional government and statistical databases for macro analysis
  • Authentic news articles and other related releases for market evaluation
  • Internal and external proprietary databases, key market indicators, and relevant press releases for market estimates and forecast

Furthermore, the accuracy of the data will be analyzed and validated by conducting additional primaries with various industry experts and KOLs. They also provide robust post-sales support to clients.

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Table Information

Report AttributeDetails
No. of Pages200
PublishedAugust 2024
Forecast Period2023 - 2032
Estimated Market Value ( USD ) in 2023 $ 112.9 billion
Forecasted Market Value ( USD ) by 2032 $ 263 billion
Compound Annual Growth Rate9.6%
Regions CoveredGlobal
No. of Companies Mentioned10

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