Explore key compliance areas for third-party debt collectors in healthcare, focusing on regulations from CFPB, FTC, and TCPA.
Recently, the medical debt collection industry has been confronted by increasing regulatory oversight and enforcement actions by the Consumer Financial Protection Bureau (CFPB), as well as an awaking of the Federal Trade Commission (FTC) and Federal Communication Commission (FCC), which also regulates the industry’s use of telephonic communications directed toward the consumers/debtors and other third parties. The course will concentrate on the specific issues and concerns in medical debt collection and the industry’s compliance with the Federal Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act (TCPA).
Learning Objectives
- You will be able to review how to develop a collection procedure and structure to avoid liability downstream.
- You will be able to identify the proper disclosures under the FDCPA.
- You will be able to discuss ho to leverage modern technology to reduce compliance risks.
- You will be able to explain defence and compliance strategies to reduce FDCPA Lawsuits.
Agenda
Speakers
Ernest H. (Skip) Kohlmyer, III, Esq., LL.M.,
Shepard, Smith, Kohlmyer & Hand, P.A.- Shareholder with the law firm of Shepard, Smith, Kohlmyer & Hand, P.A. in Orlando, Florida where he has served as corporate counsel for an Atlanta based collection agency
- Been in private practice for 28 years and has been defending various businesses against TCPA Class litigation since 2008
- Represented corporations, collection agencies, debt buyers, and credit reporting agencies in other compliance-related matters relating to TCPA issues
- Has had the privilege to serve as either lead counsel or co-counsel in numerous TCPA matters in addition to also being the lead counsel in key district court opinions
- Served in various leadership positions with ACA International and is president-elect of the Florida Collectors Association
- LL.M. degree, in international law and business; certified as an arbitrator in international commercial litigation cases, including business litigation, commercial arbitration, and public entity defense litigation
Who Should Attend
This live webinar is designed for collection and credit managers, billing professionals, business owners, accounts receivable and payable managers, controllers, accountants, and attorneys.
