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- March 2025
- 200 Pages
Global
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- December 2024
- 175 Pages
Global
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- Report
- September 2024
- 175 Pages
Global
From €3803EUR$4,000USD£3,198GBP
The hospitality industry, encompassing hotels, restaurants, travel, and tourism, increasingly adopts artificial intelligence (AI) to enhance customer experiences, streamline operations, and increase profitability. AI in hospitality leverages data analytics, machine learning, natural language processing, and robotics to personalize guest experiences, optimize inventory management, and implement smart hotel rooms. Personalization algorithms enable tailored marketing strategies and recommendations, while chatbots and virtual assistants provide 24/7 customer support and booking assistance. AI-driven analytics assist in predictive maintenance, energy management, and demand forecasting, thus improving operational efficiency. Furthermore, robotics in the sector is gaining traction for tasks like cleaning and food service, enhancing efficiency and hygiene.
Companies that play an active role in the AI hospitality market offer various solutions tailored to the industry's needs. Notable players include Oracle, which provides comprehensive data management and customer experience platforms; Amadeus, with its AI-powered travel insights and automation tools; IBM, offering advanced analytics and cognitive solutions; and Sabre, known for its AI-driven travel technology services. Smaller innovators such as Chatbots.Studio, and Alliants, contribute with specialized AI communication and guest service solutions. These companies, among others, facilitate the integration of AI in the hospitality sector, enabling businesses to transform their operations and enrich guest experiences. Show Less Read more