- Report
- March 2025
- 200 Pages
Global
From €4304EUR$4,490USD£3,597GBP
- Report
- November 2023
- 274 Pages
Global
From €3422EUR$3,570USD£2,860GBP
In the insurance industry, Generative AI refers to the subset of artificial intelligence that focuses on generating new data instances or patterns based on learned information. This AI capability is being applied to various aspects of insurance, including personalized policy generation, risk assessment, fraud detection, and the creation of customer service chatbots. Generative AI helps automate and optimize decision-making processes, tailoring insurance offerings to individual customer profiles by analyzing vast arrays of data. It can also produce realistic simulations and models to improve actuaries' predictive capabilities concerning claims and pricing. By leveraging technologies such as machine learning, natural language processing, and neural networks, insurers can innovate in product development, enhance customer experience, streamline operations, and manage risks more effectively.
Several companies are active in the generative AI insurance market. These include Lemonade, which uses AI for handling claims and underwriting; ZhongAn, an online insurance company employing AI for similar purposes; and Underwrite.ai, which leverages machine learning to assess credit and insurance risk. Other notable players include Blue Prism, providing AI-powered robotic process automation for insurers, and Tractable, specializing in AI for accident and disaster recovery. These companies lead in integrating generative AI technologies to transform traditional insurance practices. Show Less Read more