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Interactions Analytics is a type of data analytics that focuses on understanding customer interactions with a company. It is used to gain insights into customer behavior, preferences, and sentiment. This type of analytics is used to improve customer experience, increase customer loyalty, and optimize marketing campaigns. It can also be used to identify customer trends and patterns, and to identify areas of improvement.
Interactions Analytics is used by companies of all sizes, from small businesses to large enterprises. It is used to gain insights into customer behavior, preferences, and sentiment. It can also be used to identify customer trends and patterns, and to identify areas of improvement.
Some companies in the Interactions Analytics market include Adobe, IBM, Oracle, Salesforce, Microsoft, and SAP. Show Less Read more
