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The Live Chat market is a subset of the Internet and E-Commerce industry. It is a form of customer service that allows customers to communicate with a company in real-time via a website or mobile application. Live Chat is a popular way for customers to get quick answers to their questions and to resolve any issues they may have. It is also a great way for companies to build relationships with their customers and to provide a more personalized experience.
Live Chat is becoming increasingly popular as more companies are recognizing the value of providing this type of customer service. Companies such as Zendesk, LivePerson, and Olark are leading the way in providing Live Chat services. Other companies such as Intercom, Freshchat, and Chatfuel are also offering Live Chat solutions. Show Less Read more