Results for tag: "Product Complaint Investigation"

Product Complaint Investigation is a key component of Production and Quality Management. It involves the investigation of customer complaints about products and services, with the aim of identifying the root cause of the issue and taking corrective action. This process is essential for ensuring customer satisfaction and maintaining the quality of products and services. It involves gathering and analyzing data, conducting interviews, and using problem-solving techniques to identify the source of the problem. The investigation process also includes the development of corrective action plans to prevent similar issues from occurring in the future. Product Complaint Investigation is a growing market, with companies offering a range of services to help organizations manage their product quality. These services include complaint management systems, data analysis, and root cause analysis. Companies in this market include Qualityze, Complaint Management Solutions, and Quality Management Solutions. Show Less Read more