Results for tag: "Softphone"

Softphone is a type of software application that enables users to make voice and video calls over the internet, using Voice over Internet Protocol (VoIP) technology. It is a cost-effective alternative to traditional telephone systems, as it eliminates the need for physical hardware and allows users to make calls from any device with an internet connection. Softphone technology also enables users to access additional features such as instant messaging, file sharing, and video conferencing. Softphone technology has become increasingly popular in recent years, as it allows businesses to reduce their communication costs and increase their productivity. It also provides users with greater flexibility, as they can make calls from any device with an internet connection. Additionally, softphone technology is often integrated with other business applications, such as customer relationship management (CRM) systems, allowing users to access customer data while on a call. The softphone market is highly competitive, with a range of vendors offering different features and pricing models. Some of the leading companies in the market include Avaya, Cisco, Microsoft, RingCentral, and Zoom. Show Less Read more