Unified Messaging (UM) is a type of Unified Communications (UC) technology that enables users to access multiple types of communication, such as voice, fax, and email, from a single interface. It is designed to improve user productivity by allowing users to access all their messages in one place, eliminating the need to switch between multiple applications. UM also provides users with the ability to access their messages from any device, including mobile phones, tablets, and computers. UM solutions are typically offered as part of a larger UC package, which may include other features such as video conferencing, instant messaging, and presence. These solutions are often used by businesses to improve collaboration and communication between employees, customers, and partners. Some companies in the Unified Messaging market include Microsoft, Cisco, Avaya, Mitel, and 8x8. Show Less Read more
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