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The growing popularity of celebrity endorsements and influencers also plays a significant role in attracting consumers to teleshopping channels, especially in the beauty, wellness, and fashion segments. Technological advancements, including interactive television and seamless digital payment systems, are enhancing the user experience, making it easier to shop. Also, the rise of disposable incomes in emerging economies and the growing preference for doorstep delivery further fuel market expansion. With the integration of e-commerce and traditional TV, the global teleshopping market is evolving rapidly.
Key Market Drivers
Rising Usage of Smartphones
The rising usage of smartphones is a key driver of growth in the teleshopping market globally. As smartphones become increasingly affordable and accessible, they enable consumers to engage with teleshopping platforms on-the-go, making shopping more convenient than ever. As a part of this, according to a recent study, as of January 2025, around 4.69 billion people possess a smartphone. It is expected to increase to 5.83 billion by 2028. With high-speed internet, mobile apps, and seamless payment options, smartphones are transforming how consumers interact with teleshopping channels, blending traditional television-based shopping with e-commerce.Consumers can now watch teleshopping advertisements on TV and then easily transition to their smartphones to browse and purchase products online, expanding the potential customer base. The integration of social media and digital marketing further accelerates this trend, as brands can target users with personalized ads and product recommendations. In addition, mobile payment systems such as e-wallets, UPI, and mobile banking have become more prevalent, making it easier for consumers to complete purchases directly from their phones, thus enhancing the convenience of teleshopping. This is especially attractive to younger, tech-savvy consumers who value the ability to shop quickly and securely from their smartphones. Overall, the rise in smartphone usage is making teleshopping more accessible, improving customer experience, and driving significant growth in the market, particularly in regions with increasing mobile penetration.
Key Market Challenges
High Operational Cost
High operational costs are a significant challenge for the teleshopping market. The nature of the business involves substantial expenditures in areas such as television advertising, customer service, inventory management, and logistics. Running 24/7 TV channels and airing continuous advertisements to reach a wide audience adds to the cost burden. These advertisements are often expensive, and creating high-quality product demonstrations or infomercials further increases the financial strain on teleshopping companies.In addition to advertising, managing a dedicated customer support team, which must handle queries, complaints, and product orders, adds to operational expenses.The logistics of delivering products across diverse regions, especially in a large and varied country like India, require significant investment in distribution infrastructure. Warehousing and shipping costs also rise, especially when dealing with returns, exchanges, or damaged products, all of which can add up quickly. These high costs can affect profitability, particularly for smaller teleshopping companies that lack the economies of scale enjoyed by larger players or online retail giants. While some teleshopping companies are incorporating online platforms to reduce costs, managing the complex logistics and high customer acquisition costs remains a challenge. To remain competitive, teleshopping businesses need to optimize their operations and find ways to balance costs with the need to deliver quality service.
Key Market Trends
Rising Adoption of Digital Payment Method
The rising adoption of digital payment methods is a prominent trend in the teleshopping market, driven by the increasing shift towards cashless transactions across the globe. As a part of this, according to a recent study, as of 2024, in the United States, the use of digital payments for in-app purchases has climbed to 60%, representing an 8-percentage point increase since 2019.The penetration of digital wallets is moving beyond its established domains of in-app and online use into the realm of physical purchases; the rate of in-store adoption has risen from 19% in 2019 to 28% in 2024.As consumers become more comfortable with digital wallets, UPI (Unified Payments Interface), net banking, and mobile payment apps, teleshopping platforms are adapting to provide seamless, secure, and convenient payment options. This trend is particularly significant in emerging markets, where smartphones and internet penetration are on the rise, enabling consumers to shop more easily from home. Teleshopping companies are integrating these digital payment options to cater to the growing demand for secure and efficient payment methods.
The ease of making instant payments, without the need for cash on delivery, is attracting tech-savvy consumers who value convenience and speed. Also, digital payment systems offer increased security, reducing concerns about fraud or payment mishaps, which boosts consumer confidence. For teleshopping businesses, embracing digital payments also helps streamline operations, reduce handling costs associated with cash transactions, and speed up the order fulfilment process. With the continued growth of digital payment infrastructure and government initiatives like "Digital India," this trend is likely to drive further growth in the teleshopping market, making it a key enabler of its evolution in the digital age.
Key Market Players
- AVC
- HSN, Inc.
- Shop TJC Limited (Vaibhav Global Limited)
- America's Collectibles Network, Inc.
- Gem Shopping Network Inc.,
- Naaptol Online Shopping Private Limited
- Teleshop.in
- Teleone Consumers Product Pvt.Ltd
- QVC UK
- John Mills Ltd
Report Scope:
In this report, the Global Teleshopping Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:Teleshopping Market, By Product Type:
- Home & Kitchen Appliances
- Electronics
- Health & Beauty Products
- Fashion & Accessories
- Food & Beverages
- Others
Teleshopping Market, By Payment Method:
- Cash on Delivery
- Credit Card
- Debit Card
- Netbanking
- Others
Teleshopping Market, By Distribution Channel:
- Television
- Internet
Teleshopping Market, By Region:
- North America
- United States
- Canada
- Mexico
- Asia-Pacific
- China
- Japan
- India
- Australia
- South Korea
- Indonesia
- Europe
- France
- United Kingdom
- Italy
- Germany
- Spain
- South America
- Argentina
- Colombia
- Brazil
- Middle East & Africa
- South Africa
- Saudi Arabia
- UAE
- Turkey
Competitive Landscape
Company Profiles: Detailed analysis of the major companies present in the Global Teleshopping Market.Available Customizations:
With the given market data, the publisher offers customizations according to a company's specific needs. The following customization options are available for the report.Company Information
- Detailed analysis and profiling of additional market players (up to five).
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Table of Contents
Companies Mentioned
- AVC
- HSN, Inc.
- Shop TJC Limited (Vaibhav Global Limited)
- America's Collectibles Network, Inc.
- Gem Shopping Network Inc.,
- Naaptol Online Shopping Private Limited
- Teleshop.in
- Teleone Consumers Product Pvt.Ltd
- QVC UK
- John Mills Ltd