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Unified Communication and Collaboration Market 2024-2028

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    Report

  • 179 Pages
  • August 2024
  • Region: Global
  • TechNavio
  • ID: 5321347
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The unified communication and collaboration market is forecasted to grow by USD 95.4 million during 2023-2028, accelerating at a CAGR of 18.51% during the forecast period. The report on the unified communication and collaboration market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by growing demand for video and voice conferencing, increasing internet penetration, and growing demand for webRTC-enabled devices.

The unified communication and collaboration market is segmented as below:

By Application

  • Enterprise collaboration
  • Enterprise telephony
  • Contact center

By End-user

  • Enterprise
  • Government

By Geographical Landscape

  • North America
  • Europe
  • APAC
  • South America
  • Middle East and Africa
This study identifies the increasing adoption of BYOD concept as one of the prime reasons driving the unified communication and collaboration market growth during the next few years. Also, increased adoption by smes and rapid growth of IOT and wearable devices in corporate training landscape will lead to sizable demand in the market.

The report on the unified communication and collaboration market covers the following areas:

  • Unified communication and collaboration market sizing
  • Unified communication and collaboration market forecast
  • Unified communication and collaboration market industry analysis
The vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading unified communication and collaboration market vendors that include 8x8 Inc., AT&T Inc., Atos SE, Avaya LLC, BT Group PLC, Cisco Systems Inc., GoTo, Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., Intrado Life and Safety Inc., Microsoft Corp., Mitel Networks Corp., NEC Corp., Nippon Telegraph and Telephone Corp., RingCentral Inc., SANGOMA TECHNOLOGIES CORP., Telefonaktiebolaget LM Ericsson, Verizon Communications Inc., Vonage Holdings Corp., Zoho Corp. Pvt. Ltd., and Zoom Video Communications Inc. Also, the unified communication and collaboration market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Table of Contents

1 Executive Summary
1.1 Market overview
Executive Summary - Chart on Market Overview
Executive Summary - Data Table on Market Overview
Executive Summary - Chart on Global Market Characteristics
Executive Summary - Chart on Market By Geographical Landscape
Executive Summary - Chart on Market Segmentation by Application
Executive Summary - Chart on Market Segmentation by End-user
Executive Summary - Chart on Incremental Growth
Executive Summary - Data Table on Incremental Growth
Executive Summary - Chart on Company Market Positioning
2 Market Landscape
2.1 Market ecosystem
Parent Market
Data Table on - Parent Market
2.2 Market characteristics
Market characteristics analysis
2.3 Value chain analysis
Value Chain Analysis
3 Market Sizing
3.1 Market definition
Offerings of companies included in the market definition
3.2 Market segment analysis
Market segments
3.3 Market size 2023
3.4 Market outlook: Forecast for 2023-2028
Chart on Global - Market size and forecast 2023-2028 ($ million)
Data Table on Global - Market size and forecast 2023-2028 ($ million)
Chart on Global Market: Year-over-year growth 2023-2028 (%)
Data Table on Global Market: Year-over-year growth 2023-2028 (%)
4 Historic Market Size
4.1 Global Unified Communication And Collaboration Market 2018 - 2022
Historic Market Size - Data Table on Global Unified Communication And Collaboration Market 2018 - 2022 ($ million)
4.2 Application segment analysis 2018 - 2022
Historic Market Size - Application Segment 2018 - 2022 ($ million)
4.3 End-user segment analysis 2018 - 2022
Historic Market Size - End-user Segment 2018 - 2022 ($ million)
4.4 Geography segment analysis 2018 - 2022
Historic Market Size - Geography Segment 2018 - 2022 ($ million)
4.5 Country segment analysis 2018 - 2022
Historic Market Size - Country Segment 2018 - 2022 ($ million)
5 Five Forces Analysis
5.1 Five forces summary
Five forces analysis - Comparison between 2023 and 2028
5.2 Bargaining power of buyers
Bargaining power of buyers - Impact of key factors 2023 and 2028
5.3 Bargaining power of suppliers
Bargaining power of suppliers - Impact of key factors in 2023 and 2028
5.4 Threat of new entrants
Threat of new entrants - Impact of key factors in 2023 and 2028
5.5 Threat of substitutes
Threat of substitutes - Impact of key factors in 2023 and 2028
5.6 Threat of rivalry
Threat of rivalry - Impact of key factors in 2023 and 2028
5.7 Market condition
Chart on Market condition - Five forces 2023 and 2028
6 Market Segmentation by Application
6.1 Market segments
Chart on Application - Market share 2023-2028 (%)
Data Table on Application - Market share 2023-2028 (%)
6.2 Comparison by Application
Chart on Comparison by Application
Data Table on Comparison by Application
6.3 Enterprise collaboration - Market size and forecast 2023-2028
Chart on Enterprise collaboration - Market size and forecast 2023-2028 ($ million)
Data Table on Enterprise collaboration - Market size and forecast 2023-2028 ($ million)
Chart on Enterprise collaboration - Year-over-year growth 2023-2028 (%)
Data Table on Enterprise collaboration - Year-over-year growth 2023-2028 (%)
6.4 Enterprise telephony - Market size and forecast 2023-2028
Chart on Enterprise telephony - Market size and forecast 2023-2028 ($ million)
Data Table on Enterprise telephony - Market size and forecast 2023-2028 ($ million)
Chart on Enterprise telephony - Year-over-year growth 2023-2028 (%)
Data Table on Enterprise telephony - Year-over-year growth 2023-2028 (%)
6.5 Contact center - Market size and forecast 2023-2028
Chart on Contact center - Market size and forecast 2023-2028 ($ million)
Data Table on Contact center - Market size and forecast 2023-2028 ($ million)
Chart on Contact center - Year-over-year growth 2023-2028 (%)
Data Table on Contact center - Year-over-year growth 2023-2028 (%)
6.6 Market opportunity by Application
Market opportunity by Application ($ million)
Data Table on Market opportunity by Application ($ million)
7 Market Segmentation by End-user
7.1 Market segments
Chart on End-user - Market share 2023-2028 (%)
Data Table on End-user - Market share 2023-2028 (%)
7.2 Comparison by End-user
Chart on Comparison by End-user
Data Table on Comparison by End-user
7.3 Enterprise - Market size and forecast 2023-2028
Chart on Enterprise - Market size and forecast 2023-2028 ($ million)
Data Table on Enterprise - Market size and forecast 2023-2028 ($ million)
Chart on Enterprise - Year-over-year growth 2023-2028 (%)
Data Table on Enterprise - Year-over-year growth 2023-2028 (%)
7.4 Government - Market size and forecast 2023-2028
Chart on Government - Market size and forecast 2023-2028 ($ million)
Data Table on Government - Market size and forecast 2023-2028 ($ million)
Chart on Government - Year-over-year growth 2023-2028 (%)
Data Table on Government - Year-over-year growth 2023-2028 (%)
7.5 Market opportunity by End-user
Market opportunity by End-user ($ million)
Data Table on Market opportunity by End-user ($ million)
8 Customer Landscape
8.1 Customer landscape overview
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
9 Geographic Landscape
9.1 Geographic segmentation
Chart on Market share By Geographical Landscape 2023-2028 (%)
Data Table on Market share By Geographical Landscape 2023-2028 (%)
9.2 Geographic comparison
Chart on Geographic comparison
Data Table on Geographic comparison
9.3 North America - Market size and forecast 2023-2028
Chart on North America - Market size and forecast 2023-2028 ($ million)
Data Table on North America - Market size and forecast 2023-2028 ($ million)
Chart on North America - Year-over-year growth 2023-2028 (%)
Data Table on North America - Year-over-year growth 2023-2028 (%)
9.4 Europe - Market size and forecast 2023-2028
Chart on Europe - Market size and forecast 2023-2028 ($ million)
Data Table on Europe - Market size and forecast 2023-2028 ($ million)
Chart on Europe - Year-over-year growth 2023-2028 (%)
Data Table on Europe - Year-over-year growth 2023-2028 (%)
9.5 APAC - Market size and forecast 2023-2028
Chart on APAC - Market size and forecast 2023-2028 ($ million)
Data Table on APAC - Market size and forecast 2023-2028 ($ million)
Chart on APAC - Year-over-year growth 2023-2028 (%)
Data Table on APAC - Year-over-year growth 2023-2028 (%)
9.6 South America - Market size and forecast 2023-2028
Chart on South America - Market size and forecast 2023-2028 ($ million)
Data Table on South America - Market size and forecast 2023-2028 ($ million)
Chart on South America - Year-over-year growth 2023-2028 (%)
Data Table on South America - Year-over-year growth 2023-2028 (%)
9.7 Middle East and Africa - Market size and forecast 2023-2028
Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
9.8 US - Market size and forecast 2023-2028
Chart on US - Market size and forecast 2023-2028 ($ million)
Data Table on US - Market size and forecast 2023-2028 ($ million)
Chart on US - Year-over-year growth 2023-2028 (%)
Data Table on US - Year-over-year growth 2023-2028 (%)
9.9 China - Market size and forecast 2023-2028
Chart on China - Market size and forecast 2023-2028 ($ million)
Data Table on China - Market size and forecast 2023-2028 ($ million)
Chart on China - Year-over-year growth 2023-2028 (%)
Data Table on China - Year-over-year growth 2023-2028 (%)
9.10 UK - Market size and forecast 2023-2028
Chart on UK - Market size and forecast 2023-2028 ($ million)
Data Table on UK - Market size and forecast 2023-2028 ($ million)
Chart on UK - Year-over-year growth 2023-2028 (%)
Data Table on UK - Year-over-year growth 2023-2028 (%)
9.11 Germany - Market size and forecast 2023-2028
Chart on Germany - Market size and forecast 2023-2028 ($ million)
Data Table on Germany - Market size and forecast 2023-2028 ($ million)
Chart on Germany - Year-over-year growth 2023-2028 (%)
Data Table on Germany - Year-over-year growth 2023-2028 (%)
9.12 Japan - Market size and forecast 2023-2028
Chart on Japan - Market size and forecast 2023-2028 ($ million)
Data Table on Japan - Market size and forecast 2023-2028 ($ million)
Chart on Japan - Year-over-year growth 2023-2028 (%)
Data Table on Japan - Year-over-year growth 2023-2028 (%)
9.13 Market opportunity By Geographical Landscape
Market opportunity By Geographical Landscape ($ million)
Data Tables on Market opportunity By Geographical Landscape ($ million)
10 Drivers, Challenges, and Opportunity/Restraints
10.1 Market drivers
10.2 Market challenges
10.3 Impact of drivers and challenges
Impact of drivers and challenges in 2023 and 2028
10.4 Market opportunities/restraints
11 Competitive Landscape
11.1 Overview
11.2 Competitive Landscape
Overview on criticality of inputs and factors of differentiation
11.3 Landscape disruption
Overview on factors of disruption
11.4 Industry risks
Impact of key risks on business
12 Competitive Analysis
12.1 Companies profiled
Companies covered
12.2 Market positioning of companies
Matrix on companies position and classification
8x8 Inc.
8x8 Inc. - Overview
8x8 Inc. - Product/Service
8x8 Inc. - Key news
8x8 Inc. - Key offerings
12.4 AT&T Inc.
AT&T Inc. - Overview
AT&T Inc. - Business segments
AT&T Inc. - Key news
AT&T Inc. - Key offerings
AT&T Inc. - Segment focus
12.5 Atos SE
Atos SE - Overview
Atos SE - Business segments
Atos SE - Key news
Atos SE - Key offerings
Atos SE - Segment focus
12.6 Avaya LLC
Avaya LLC - Overview
Avaya LLC - Product/Service
Avaya LLC - Key news
Avaya LLC - Key offerings
12.7 Cisco Systems Inc.
Cisco Systems Inc. - Overview
Cisco Systems Inc. - Business segments
Cisco Systems Inc. - Key news
Cisco Systems Inc. - Key offerings
Cisco Systems Inc. - Segment focus
12.8 Hewlett Packard Enterprise Co.
Hewlett Packard Enterprise Co. - Overview
Hewlett Packard Enterprise Co. - Business segments
Hewlett Packard Enterprise Co. - Key news
Hewlett Packard Enterprise Co. - Key offerings
Hewlett Packard Enterprise Co. - Segment focus
12.9 Huawei Technologies Co. Ltd.
Huawei Technologies Co. Ltd. - Overview
Huawei Technologies Co. Ltd. - Product/Service
Huawei Technologies Co. Ltd. - Key news
Huawei Technologies Co. Ltd. - Key offerings
12.10 Microsoft Corp.
Microsoft Corp. - Overview
Microsoft Corp. - Business segments
Microsoft Corp. - Key news
Microsoft Corp. - Key offerings
Microsoft Corp. - Segment focus
12.11 Mitel Networks Corp.
Mitel Networks Corp. - Overview
Mitel Networks Corp. - Product/Service
Mitel Networks Corp. - Key offerings
12.12 NEC Corp.
NEC Corp. - Overview
NEC Corp. - Business segments
NEC Corp. - Key news
NEC Corp. - Key offerings
NEC Corp. - Segment focus
12.13 RingCentral Inc.
RingCentral Inc. - Overview
RingCentral Inc. - Product/Service
RingCentral Inc. - Key offerings
12.14 SANGOMA TECHNOLOGIES CORP.
SANGOMA TECHNOLOGIES CORP. - Overview
SANGOMA TECHNOLOGIES CORP. - Product/Service
SANGOMA TECHNOLOGIES CORP. - Key offerings
12.15 Telefonaktiebolaget LM Ericsson
Telefonaktiebolaget LM Ericsson - Overview
Telefonaktiebolaget LM Ericsson - Business segments
Telefonaktiebolaget LM Ericsson - Key news
Telefonaktiebolaget LM Ericsson - Key offerings
Telefonaktiebolaget LM Ericsson - Segment focus
12.16 Verizon Communications Inc.
Verizon Communications Inc. - Overview
Verizon Communications Inc. - Business segments
Verizon Communications Inc. - Key news
Verizon Communications Inc. - Key offerings
Verizon Communications Inc. - Segment focus
12.17 Zoom Video Communications Inc.
Zoom Video Communications Inc. - Overview
Zoom Video Communications Inc. - Product/Service
Zoom Video Communications Inc. - Key news
Zoom Video Communications Inc. - Key offerings
13 Appendix
13.1 Scope of the report
13.2 Inclusions and exclusions checklist
Inclusions checklist
Exclusions checklist
13.3 Currency conversion rates for US$
Currency conversion rates for US$
13.4 Research methodology
Research methodology
13.5 Data procurement
Information sources
13.6 Data validation
Data validation
13.7 Validation techniques employed for market sizing
Validation techniques employed for market sizing
13.8 Data synthesis
Data synthesis
13.9 360 degree market analysis
360 degree market analysis
13.10 List of abbreviations
List of abbreviations
List of Exhibits
Exhibits 1: Executive Summary - Chart on Market Overview
Exhibits 2: Executive Summary - Data Table on Market Overview
Exhibits 3: Executive Summary - Chart on Global Market Characteristics
Exhibits 4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits 5: Executive Summary - Chart on Market Segmentation by Application
Exhibits 6: Executive Summary - Chart on Market Segmentation by End-user
Exhibits 7: Executive Summary - Chart on Incremental Growth
Exhibits 8: Executive Summary - Data Table on Incremental Growth
Exhibits 9: Executive Summary - Chart on Company Market Positioning
Exhibits 10: Parent Market
Exhibits 11: Data Table on - Parent Market
Exhibits 12: Market characteristics analysis
Exhibits 13: Value Chain Analysis
Exhibits 14: Offerings of companies included in the market definition
Exhibits 15: Market segments
Exhibits 16: Chart on Global - Market size and forecast 2023-2028 ($ million)
Exhibits 17: Data Table on Global - Market size and forecast 2023-2028 ($ million)
Exhibits 18: Chart on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits 19: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits 20: Historic Market Size - Data Table on Global Unified Communication And Collaboration Market 2018 - 2022 ($ million)
Exhibits 21: Historic Market Size - Application Segment 2018 - 2022 ($ million)
Exhibits 22: Historic Market Size - End-user Segment 2018 - 2022 ($ million)
Exhibits 23: Historic Market Size - Geography Segment 2018 - 2022 ($ million)
Exhibits 24: Historic Market Size - Country Segment 2018 - 2022 ($ million)
Exhibits 25: Five forces analysis - Comparison between 2023 and 2028
Exhibits 26: Bargaining power of buyers - Impact of key factors 2023 and 2028
Exhibits 27: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
Exhibits 28: Threat of new entrants - Impact of key factors in 2023 and 2028
Exhibits 29: Threat of substitutes - Impact of key factors in 2023 and 2028
Exhibits 30: Threat of rivalry - Impact of key factors in 2023 and 2028
Exhibits 31: Chart on Market condition - Five forces 2023 and 2028
Exhibits 32: Chart on Application - Market share 2023-2028 (%)
Exhibits 33: Data Table on Application - Market share 2023-2028 (%)
Exhibits 34: Chart on Comparison by Application
Exhibits 35: Data Table on Comparison by Application
Exhibits 36: Chart on Enterprise collaboration - Market size and forecast 2023-2028 ($ million)
Exhibits 37: Data Table on Enterprise collaboration - Market size and forecast 2023-2028 ($ million)
Exhibits 38: Chart on Enterprise collaboration - Year-over-year growth 2023-2028 (%)
Exhibits 39: Data Table on Enterprise collaboration - Year-over-year growth 2023-2028 (%)
Exhibits 40: Chart on Enterprise telephony - Market size and forecast 2023-2028 ($ million)
Exhibits 41: Data Table on Enterprise telephony - Market size and forecast 2023-2028 ($ million)
Exhibits 42: Chart on Enterprise telephony - Year-over-year growth 2023-2028 (%)
Exhibits 43: Data Table on Enterprise telephony - Year-over-year growth 2023-2028 (%)
Exhibits 44: Chart on Contact center - Market size and forecast 2023-2028 ($ million)
Exhibits 45: Data Table on Contact center - Market size and forecast 2023-2028 ($ million)
Exhibits 46: Chart on Contact center - Year-over-year growth 2023-2028 (%)
Exhibits 47: Data Table on Contact center - Year-over-year growth 2023-2028 (%)
Exhibits 48: Market opportunity by Application ($ million)
Exhibits 49: Data Table on Market opportunity by Application ($ million)
Exhibits 50: Chart on End-user - Market share 2023-2028 (%)
Exhibits 51: Data Table on End-user - Market share 2023-2028 (%)
Exhibits 52: Chart on Comparison by End-user
Exhibits 53: Data Table on Comparison by End-user
Exhibits 54: Chart on Enterprise - Market size and forecast 2023-2028 ($ million)
Exhibits 55: Data Table on Enterprise - Market size and forecast 2023-2028 ($ million)
Exhibits 56: Chart on Enterprise - Year-over-year growth 2023-2028 (%)
Exhibits 57: Data Table on Enterprise - Year-over-year growth 2023-2028 (%)
Exhibits 58: Chart on Government - Market size and forecast 2023-2028 ($ million)
Exhibits 59: Data Table on Government - Market size and forecast 2023-2028 ($ million)
Exhibits 60: Chart on Government - Year-over-year growth 2023-2028 (%)
Exhibits 61: Data Table on Government - Year-over-year growth 2023-2028 (%)
Exhibits 62: Market opportunity by End-user ($ million)
Exhibits 63: Data Table on Market opportunity by End-user ($ million)
Exhibits 64: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 65: Chart on Market share By Geographical Landscape 2023-2028 (%)
Exhibits 66: Data Table on Market share By Geographical Landscape 2023-2028 (%)
Exhibits 67: Chart on Geographic comparison
Exhibits 68: Data Table on Geographic comparison
Exhibits 69: Chart on North America - Market size and forecast 2023-2028 ($ million)
Exhibits 70: Data Table on North America - Market size and forecast 2023-2028 ($ million)
Exhibits 71: Chart on North America - Year-over-year growth 2023-2028 (%)
Exhibits 72: Data Table on North America - Year-over-year growth 2023-2028 (%)
Exhibits 73: Chart on Europe - Market size and forecast 2023-2028 ($ million)
Exhibits 74: Data Table on Europe - Market size and forecast 2023-2028 ($ million)
Exhibits 75: Chart on Europe - Year-over-year growth 2023-2028 (%)
Exhibits 76: Data Table on Europe - Year-over-year growth 2023-2028 (%)
Exhibits 77: Chart on APAC - Market size and forecast 2023-2028 ($ million)
Exhibits 78: Data Table on APAC - Market size and forecast 2023-2028 ($ million)
Exhibits 79: Chart on APAC - Year-over-year growth 2023-2028 (%)
Exhibits 80: Data Table on APAC - Year-over-year growth 2023-2028 (%)
Exhibits 81: Chart on South America - Market size and forecast 2023-2028 ($ million)
Exhibits 82: Data Table on South America - Market size and forecast 2023-2028 ($ million)
Exhibits 83: Chart on South America - Year-over-year growth 2023-2028 (%)
Exhibits 84: Data Table on South America - Year-over-year growth 2023-2028 (%)
Exhibits 85: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Exhibits 86: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Exhibits 87: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits 88: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits 89: Chart on US - Market size and forecast 2023-2028 ($ million)
Exhibits 90: Data Table on US - Market size and forecast 2023-2028 ($ million)
Exhibits 91: Chart on US - Year-over-year growth 2023-2028 (%)
Exhibits 92: Data Table on US - Year-over-year growth 2023-2028 (%)
Exhibits 93: Chart on China - Market size and forecast 2023-2028 ($ million)
Exhibits 94: Data Table on China - Market size and forecast 2023-2028 ($ million)
Exhibits 95: Chart on China - Year-over-year growth 2023-2028 (%)
Exhibits 96: Data Table on China - Year-over-year growth 2023-2028 (%)
Exhibits 97: Chart on UK - Market size and forecast 2023-2028 ($ million)
Exhibits 98: Data Table on UK - Market size and forecast 2023-2028 ($ million)
Exhibits 99: Chart on UK - Year-over-year growth 2023-2028 (%)
Exhibits 100: Data Table on UK - Year-over-year growth 2023-2028 (%)
Exhibits 101: Chart on Germany - Market size and forecast 2023-2028 ($ million)
Exhibits 102: Data Table on Germany - Market size and forecast 2023-2028 ($ million)
Exhibits 103: Chart on Germany - Year-over-year growth 2023-2028 (%)
Exhibits 104: Data Table on Germany - Year-over-year growth 2023-2028 (%)
Exhibits 105: Chart on Japan - Market size and forecast 2023-2028 ($ million)
Exhibits 106: Data Table on Japan - Market size and forecast 2023-2028 ($ million)
Exhibits 107: Chart on Japan - Year-over-year growth 2023-2028 (%)
Exhibits 108: Data Table on Japan - Year-over-year growth 2023-2028 (%)
Exhibits 109: Market opportunity By Geographical Landscape ($ million)
Exhibits 110: Data Tables on Market opportunity By Geographical Landscape ($ million)
Exhibits 111: Impact of drivers and challenges in 2023 and 2028
Exhibits 112: Overview on criticality of inputs and factors of differentiation
Exhibits 113: Overview on factors of disruption
Exhibits 114: Impact of key risks on business
Exhibits 115: Companies covered
Exhibits 116: Matrix on companies position and classification
Exhibits 117: 8x8 Inc. - Overview
Exhibits 118: 8x8 Inc. - Product/Service
Exhibits 119: 8x8 Inc. - Key news
Exhibits 120: 8x8 Inc. - Key offerings
Exhibits 121: AT&T Inc. - Overview
Exhibits 122: AT&T Inc. - Business segments
Exhibits 123: AT&T Inc. - Key news
Exhibits 124: AT&T Inc. - Key offerings
Exhibits 125: AT&T Inc. - Segment focus
Exhibits 126: Atos SE - Overview
Exhibits 127: Atos SE - Business segments
Exhibits 128: Atos SE - Key news
Exhibits 129: Atos SE - Key offerings
Exhibits 130: Atos SE - Segment focus
Exhibits 131: Avaya LLC - Overview
Exhibits 132: Avaya LLC - Product/Service
Exhibits 133: Avaya LLC - Key news
Exhibits 134: Avaya LLC - Key offerings
Exhibits 135: Cisco Systems Inc. - Overview
Exhibits 136: Cisco Systems Inc. - Business segments
Exhibits 137: Cisco Systems Inc. - Key news
Exhibits 138: Cisco Systems Inc. - Key offerings
Exhibits 139: Cisco Systems Inc. - Segment focus
Exhibits 140: Hewlett Packard Enterprise Co. - Overview
Exhibits 141: Hewlett Packard Enterprise Co. - Business segments
Exhibits 142: Hewlett Packard Enterprise Co. - Key news
Exhibits 143: Hewlett Packard Enterprise Co. - Key offerings
Exhibits 144: Hewlett Packard Enterprise Co. - Segment focus
Exhibits 145: Huawei Technologies Co. Ltd. - Overview
Exhibits 146: Huawei Technologies Co. Ltd. - Product/Service
Exhibits 147: Huawei Technologies Co. Ltd. - Key news
Exhibits 148: Huawei Technologies Co. Ltd. - Key offerings
Exhibits 149: Microsoft Corp. - Overview
Exhibits 150: Microsoft Corp. - Business segments
Exhibits 151: Microsoft Corp. - Key news
Exhibits 152: Microsoft Corp. - Key offerings
Exhibits 153: Microsoft Corp. - Segment focus
Exhibits 154: Mitel Networks Corp. - Overview
Exhibits 155: Mitel Networks Corp. - Product/Service
Exhibits 156: Mitel Networks Corp. - Key offerings
Exhibits 157: NEC Corp. - Overview
Exhibits 158: NEC Corp. - Business segments
Exhibits 159: NEC Corp. - Key news
Exhibits 160: NEC Corp. - Key offerings
Exhibits 161: NEC Corp. - Segment focus
Exhibits 162: RingCentral Inc. - Overview
Exhibits 163: RingCentral Inc. - Product/Service
Exhibits 164: RingCentral Inc. - Key offerings
Exhibits 165: SANGOMA TECHNOLOGIES CORP. - Overview
Exhibits 166: SANGOMA TECHNOLOGIES CORP. - Product/Service
Exhibits 167: SANGOMA TECHNOLOGIES CORP. - Key offerings
Exhibits 168: Telefonaktiebolaget LM Ericsson - Overview
Exhibits 169: Telefonaktiebolaget LM Ericsson - Business segments
Exhibits 170: Telefonaktiebolaget LM Ericsson - Key news
Exhibits 171: Telefonaktiebolaget LM Ericsson - Key offerings
Exhibits 172: Telefonaktiebolaget LM Ericsson - Segment focus
Exhibits 173: Verizon Communications Inc. - Overview
Exhibits 174: Verizon Communications Inc. - Business segments
Exhibits 175: Verizon Communications Inc. - Key news
Exhibits 176: Verizon Communications Inc. - Key offerings
Exhibits 177: Verizon Communications Inc. - Segment focus
Exhibits 178: Zoom Video Communications Inc. - Overview
Exhibits 179: Zoom Video Communications Inc. - Product/Service
Exhibits 180: Zoom Video Communications Inc. - Key news
Exhibits 181: Zoom Video Communications Inc. - Key offerings
Exhibits 182: Inclusions checklist
Exhibits 183: Exclusions checklist
Exhibits 184: Currency conversion rates for US$
Exhibits 185: Research methodology
Exhibits 186: Information sources
Exhibits 187: Data validation
Exhibits 188: Validation techniques employed for market sizing
Exhibits 189: Data synthesis
Exhibits 190: 360 degree market analysis
Exhibits 191: List of abbreviations

Executive Summary

The following companies are recognized as the key players in the global unified communication and collaboration market: 8x8 Inc., AT&T Inc., Atos SE, Avaya LLC, BT Group Plc, Cisco Systems Inc., GoTo, Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., Intrado Life and Safety Inc., Microsoft Corp., Mitel Networks Corp., NEC Corp., Nippon Telegraph and Telephone Corp., RingCentral Inc., SANGOMA TECHNOLOGIES CORP., Telefonaktiebolaget LM Ericsson, Verizon Communications Inc., Vonage Holdings Corp., Zoho Corp. Pvt. Ltd., and Zoom Video Communications Inc..

Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is increasing adoption of byod concept."

According to the report, one of the major drivers for this market is the growing demand for video and voice conferencing.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • 8x8 Inc.
  • AT&T Inc.
  • Atos SE
  • Avaya LLC
  • BT Group Plc
  • Cisco Systems Inc.
  • GoTo
  • Hewlett Packard Enterprise Co.
  • Huawei Technologies Co. Ltd.
  • Intrado Life and Safety Inc.
  • Microsoft Corp.
  • Mitel Networks Corp.
  • NEC Corp.
  • Nippon Telegraph and Telephone Corp.
  • RingCentral Inc.
  • SANGOMA TECHNOLOGIES CORP.
  • Telefonaktiebolaget LM Ericsson
  • Verizon Communications Inc.
  • Vonage Holdings Corp.
  • Zoho Corp. Pvt. Ltd.
  • Zoom Video Communications Inc.