Using techniques and philosophies pioneered by Toyota's lean manufacturing success, Becoming a Lean Library provides library leadership advice and tips on making the library more nimble, lean, and responsive to technological change.
Early chapters introduce the reader to the idea of lean start-ups in libraries, followed by chapters covering library systems, lessons from lean manufacturing, and the build-measure-learn model. Remaining chapters discuss technology change and DevOps as a lean strategy, while also giving the reader the opportunity to earn a professional online "badge" on the subject material of the book.
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Table of Contents
Introduction
Organizing library systems: A brief history and overview of typical library systems and technical services
Pull vs. Push Lessons from Lean Manufacturing
Build-measure-learn as an OODA Loop: Understanding the lean start-up's build-measure-learn loop and its application to libraries as a learning organization
Innovation accounting and Francis Taylor: Gathering feedback on library projects through improved metrics
Defining hypotheses and managing complexity: Identify hypotheses in library services and projects to help improve outcomes in complex environments
Actionable metrics from patron activity: Using library patron activity to drive decisions
Pivoting with technology change: Recognizing and implementing a pivot in library services based on technological changes
DevOps as a lean strategy: Explains the DevOps (Development and Operations) approach in corporations as a lean strategy for library systems and technical services
