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Global Healthcare Business Process Outsourcing (Bpo) Market 2024-2028

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    Report

  • 183 Pages
  • May 2024
  • Region: Global
  • TechNavio
  • ID: 5514170
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The healthcare business process outsourcing (BPO) market is forecasted to grow by USD 17.29 billion during 2023-2028, accelerating at a CAGR of 10.87% during the forecast period. The report on the healthcare business process outsourcing (BPO) market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by focus on reducing operational costs, surging number of BPOs, and presence of skilled professionals.

The healthcare business process outsourcing (BPO) market is segmented as below:

By Solution

  • Manufacturing
  • Research and development
  • Non-clinical services

By Service

  • Revenue cycle management
  • Patient care services
  • Patient enrollment and strategic planning

By Geography

  • North America
  • APAC
  • Europe
  • Middle East and Africa
  • South America
This study identifies the emergence of cloud-computing services as one of the prime reasons driving the healthcare business process outsourcing (BPO) market growth during the next few years. Also, rising emphasis on process automation and expansion and growth of several healthcare domains will lead to sizable demand in the market.

The report on the healthcare business process outsourcing (BPO) market covers the following areas:

  • Healthcare business process outsourcing (BPO) market sizing
  • Healthcare business process outsourcing (BPO) market forecast
  • Healthcare business process outsourcing (BPO) market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading healthcare business process outsourcing (BPO) market vendors that include Accenture Plc, Cognizant Technology Solutions Corp., DATAMARK Inc., Foundever Group., GeBBS Healthcare Solutions Inc., Genpact Ltd., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., Invensis Technologies Pvt. Ltd., IQVIA Holdings Inc., Maxicus Inc., OMH HealthEdge Holdings LLC, Parexel International Corp., R1 RCM Inc., Sutherland Global Services Inc., Tata Consultancy Services Ltd., UnitedHealth Group Inc., Wipro Ltd., and WNS Holdings Ltd.. Also, the healthcare business process outsourcing (BPO) market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Table of Contents

1 Executive Summary
1.1 Market overview
Executive Summary - Chart on Market Overview
Executive Summary - Data Table on Market Overview
Executive Summary - Chart on Global Market Characteristics
Executive Summary - Chart on Market by Geography
Executive Summary - Chart on Market Segmentation by Solution
Executive Summary - Chart on Market Segmentation by Service
Executive Summary - Chart on Incremental Growth
Executive Summary - Data Table on Incremental Growth
Executive Summary - Chart on Company Market Positioning
2 Market Landscape
2.1 Market ecosystem
Parent Market
Data Table on - Parent Market
2.2 Market characteristics
Market characteristics analysis
2.3 Value chain analysis
Value Chain Analysis
3 Market Sizing
3.1 Market definition
Offerings of companies included in the market definition
3.2 Market segment analysis
Market segments
3.3 Market size 2023
3.4 Market outlook: Forecast for 2023-2028
Chart on Global - Market size and forecast 2023-2028 ($ million)
Data Table on Global - Market size and forecast 2023-2028 ($ million)
Chart on Global Market: Year-over-year growth 2023-2028 (%)
Data Table on Global Market: Year-over-year growth 2023-2028 (%)
4 Historic Market Size
4.1 Global Healthcare Business Process Outsourcing (BPO) Market 2018 - 2022
Historic Market Size - Data Table on Global Healthcare Business Process Outsourcing (BPO) Market 2018 - 2022 ($ million)
4.2 Solution segment analysis 2018 - 2022
Historic Market Size - Solution Segment 2018 - 2022 ($ million)
4.3 Service segment analysis 2018 - 2022
Historic Market Size - Service Segment 2018 - 2022 ($ million)
4.4 Geography segment analysis 2018 - 2022
Historic Market Size - Geography Segment 2018 - 2022 ($ million)
4.5 Country segment analysis 2018 - 2022
Historic Market Size - Country Segment 2018 - 2022 ($ million)
5 Five Forces Analysis
5.1 Five forces summary
Five forces analysis - Comparison between 2023 and 2028
5.2 Bargaining power of buyers
Bargaining power of buyers - Impact of key factors 2023 and 2028
5.3 Bargaining power of suppliers
Bargaining power of suppliers - Impact of key factors in 2023 and 2028
5.4 Threat of new entrants
Threat of new entrants - Impact of key factors in 2023 and 2028
5.5 Threat of substitutes
Threat of substitutes - Impact of key factors in 2023 and 2028
5.6 Threat of rivalry
Threat of rivalry - Impact of key factors in 2023 and 2028
5.7 Market condition
Chart on Market condition - Five forces 2023 and 2028
6 Market Segmentation by Solution
6.1 Market segments
Chart on Solution - Market share 2023-2028 (%)
Data Table on Solution - Market share 2023-2028 (%)
6.2 Comparison by Solution
Chart on Comparison by Solution
Data Table on Comparison by Solution
6.3 Manufacturing - Market size and forecast 2023-2028
Chart on Manufacturing - Market size and forecast 2023-2028 ($ million)
Data Table on Manufacturing - Market size and forecast 2023-2028 ($ million)
Chart on Manufacturing - Year-over-year growth 2023-2028 (%)
Data Table on Manufacturing - Year-over-year growth 2023-2028 (%)
6.4 Research and development - Market size and forecast 2023-2028
Chart on Research and development - Market size and forecast 2023-2028 ($ million)
Data Table on Research and development - Market size and forecast 2023-2028 ($ million)
Chart on Research and development - Year-over-year growth 2023-2028 (%)
Data Table on Research and development - Year-over-year growth 2023-2028 (%)
6.5 Non-clinical services - Market size and forecast 2023-2028
Chart on Non-clinical services - Market size and forecast 2023-2028 ($ million)
Data Table on Non-clinical services - Market size and forecast 2023-2028 ($ million)
Chart on Non-clinical services - Year-over-year growth 2023-2028 (%)
Data Table on Non-clinical services - Year-over-year growth 2023-2028 (%)
6.6 Market opportunity by Solution
Market opportunity by Solution ($ million)
Data Table on Market opportunity by Solution ($ million)
7 Market Segmentation by Service
7.1 Market segments
Chart on Service - Market share 2023-2028 (%)
Data Table on Service - Market share 2023-2028 (%)
7.2 Comparison by Service
Chart on Comparison by Service
Data Table on Comparison by Service
7.3 Revenue cycle management - Market size and forecast 2023-2028
Chart on Revenue cycle management - Market size and forecast 2023-2028 ($ million)
Data Table on Revenue cycle management - Market size and forecast 2023-2028 ($ million)
Chart on Revenue cycle management - Year-over-year growth 2023-2028 (%)
Data Table on Revenue cycle management - Year-over-year growth 2023-2028 (%)
7.4 Patient care services - Market size and forecast 2023-2028
Chart on Patient care services - Market size and forecast 2023-2028 ($ million)
Data Table on Patient care services - Market size and forecast 2023-2028 ($ million)
Chart on Patient care services - Year-over-year growth 2023-2028 (%)
Data Table on Patient care services - Year-over-year growth 2023-2028 (%)
7.5 Patient enrollment and strategic planning - Market size and forecast 2023-2028
Chart on Patient enrollment and strategic planning - Market size and forecast 2023-2028 ($ million)
Data Table on Patient enrollment and strategic planning - Market size and forecast 2023-2028 ($ million)
Chart on Patient enrollment and strategic planning - Year-over-year growth 2023-2028 (%)
Data Table on Patient enrollment and strategic planning - Year-over-year growth 2023-2028 (%)
7.6 Market opportunity by Service
Market opportunity by Service ($ million)
Data Table on Market opportunity by Service ($ million)
8 Customer Landscape
8.1 Customer landscape overview
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
9 Geographic Landscape
9.1 Geographic segmentation
Chart on Market share By Geographical Landscape2023-2028 (%)
Data Table on Market share By Geographical Landscape2023-2028 (%)
9.2 Geographic comparison
Chart on Geographic comparison
Data Table on Geographic comparison
9.3 North America - Market size and forecast 2023-2028
Chart on North America - Market size and forecast 2023-2028 ($ million)
Data Table on North America - Market size and forecast 2023-2028 ($ million)
Chart on North America - Year-over-year growth 2023-2028 (%)
Data Table on North America - Year-over-year growth 2023-2028 (%)
9.4 APAC - Market size and forecast 2023-2028
Chart on APAC - Market size and forecast 2023-2028 ($ million)
Data Table on APAC - Market size and forecast 2023-2028 ($ million)
Chart on APAC - Year-over-year growth 2023-2028 (%)
Data Table on APAC - Year-over-year growth 2023-2028 (%)
9.5 Europe - Market size and forecast 2023-2028
Chart on Europe - Market size and forecast 2023-2028 ($ million)
Data Table on Europe - Market size and forecast 2023-2028 ($ million)
Chart on Europe - Year-over-year growth 2023-2028 (%)
Data Table on Europe - Year-over-year growth 2023-2028 (%)
9.6 Middle East and Africa - Market size and forecast 2023-2028
Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
9.7 South America - Market size and forecast 2023-2028
Chart on South America - Market size and forecast 2023-2028 ($ million)
Data Table on South America - Market size and forecast 2023-2028 ($ million)
Chart on South America - Year-over-year growth 2023-2028 (%)
Data Table on South America - Year-over-year growth 2023-2028 (%)
9.8 US - Market size and forecast 2023-2028
Chart on US - Market size and forecast 2023-2028 ($ million)
Data Table on US - Market size and forecast 2023-2028 ($ million)
Chart on US - Year-over-year growth 2023-2028 (%)
Data Table on US - Year-over-year growth 2023-2028 (%)
9.9 Canada - Market size and forecast 2023-2028
Chart on Canada - Market size and forecast 2023-2028 ($ million)
Data Table on Canada - Market size and forecast 2023-2028 ($ million)
Chart on Canada - Year-over-year growth 2023-2028 (%)
Data Table on Canada - Year-over-year growth 2023-2028 (%)
9.10 UK - Market size and forecast 2023-2028
Chart on UK - Market size and forecast 2023-2028 ($ million)
Data Table on UK - Market size and forecast 2023-2028 ($ million)
Chart on UK - Year-over-year growth 2023-2028 (%)
Data Table on UK - Year-over-year growth 2023-2028 (%)
9.11 China - Market size and forecast 2023-2028
Chart on China - Market size and forecast 2023-2028 ($ million)
Data Table on China - Market size and forecast 2023-2028 ($ million)
Chart on China - Year-over-year growth 2023-2028 (%)
Data Table on China - Year-over-year growth 2023-2028 (%)
9.12 Germany - Market size and forecast 2023-2028
Chart on Germany - Market size and forecast 2023-2028 ($ million)
Data Table on Germany - Market size and forecast 2023-2028 ($ million)
Chart on Germany - Year-over-year growth 2023-2028 (%)
Data Table on Germany - Year-over-year growth 2023-2028 (%)
9.13 Market opportunity by geography
Market opportunity By Geographical Landscape($ million)
Data Tables on Market opportunity By Geographical Landscape($ million)
10 Drivers, Challenges, and Opportunity/Restraints
10.1 Market drivers
10.2 Market challenges
10.3 Impact of drivers and challenges
Impact of drivers and challenges in 2023 and 2028
10.4 Market opportunities/restraints
11 Competitive Landscape
11.1 Overview
11.2 Competitive Landscape
Overview on criticality of inputs and factors of differentiation
11.3 Landscape disruption
Overview on factors of disruption
11.4 Industry risks
Impact of key risks on business
12 Competitive Analysis
12.1 Companies profiled
Companies covered
12.2 Market positioning of companies
Matrix on companies position and classification
12.3 Accenture Plc
Accenture Plc - Overview
Accenture Plc - Business segments
Accenture Plc - Key news
Accenture Plc - Key offerings
Accenture Plc - Segment focus
12.4 Cognizant Technology Solutions Corp.
Cognizant Technology Solutions Corp. - Overview
Cognizant Technology Solutions Corp. - Business segments
Cognizant Technology Solutions Corp. - Key news
Cognizant Technology Solutions Corp. - Key offerings
Cognizant Technology Solutions Corp. - Segment focus
12.5 GeBBS Healthcare Solutions Inc.
GeBBS Healthcare Solutions Inc. - Overview
GeBBS Healthcare Solutions Inc. - Product / Service
GeBBS Healthcare Solutions Inc. - Key offerings
12.6 Genpact Ltd.
Genpact Ltd. - Overview
Genpact Ltd. - Business segments
Genpact Ltd. - Key offerings
Genpact Ltd. - Segment focus
12.7 HCL Technologies Ltd.
HCL Technologies Ltd. - Overview
HCL Technologies Ltd. - Business segments
HCL Technologies Ltd. - Key news
HCL Technologies Ltd. - Key offerings
HCL Technologies Ltd. - Segment focus
12.8 Infosys Ltd.
Infosys Ltd. - Overview
Infosys Ltd. - Business segments
Infosys Ltd. - Key news
Infosys Ltd. - Key offerings
Infosys Ltd. - Segment focus
12.9 International Business Machines Corp.
International Business Machines Corp. - Overview
International Business Machines Corp. - Business segments
International Business Machines Corp. - Key news
International Business Machines Corp. - Key offerings
International Business Machines Corp. - Segment focus
12.10 Invensis Technologies Pvt. Ltd.
Invensis Technologies Pvt. Ltd. - Overview
Invensis Technologies Pvt. Ltd. - Product / Service
Invensis Technologies Pvt. Ltd. - Key offerings
12.11 IQVIA Holdings Inc.
IQVIA Holdings Inc. - Overview
IQVIA Holdings Inc. - Business segments
IQVIA Holdings Inc. - Key news
IQVIA Holdings Inc. - Key offerings
IQVIA Holdings Inc. - Segment focus
12.12 OMH HealthEdge Holdings LLC
OMH HealthEdge Holdings LLC - Overview
OMH HealthEdge Holdings LLC - Product / Service
OMH HealthEdge Holdings LLC - Key offerings
12.13 R1 RCM Inc.
R1 RCM Inc. - Overview
R1 RCM Inc. - Product / Service
R1 RCM Inc. - Key offerings
12.14 Sutherland Global Services Inc.
Sutherland Global Services Inc. - Overview
Sutherland Global Services Inc. - Product / Service
Sutherland Global Services Inc. - Key offerings
12.15 Tata Consultancy Services Ltd.
Tata Consultancy Services Ltd. - Overview
Tata Consultancy Services Ltd. - Business segments
Tata Consultancy Services Ltd. - Key news
Tata Consultancy Services Ltd. - Key offerings
Tata Consultancy Services Ltd. - Segment focus
12.16 Wipro Ltd.
Wipro Ltd. - Overview
Wipro Ltd. - Business segments
Wipro Ltd. - Key news
Wipro Ltd. - Key offerings
Wipro Ltd. - Segment focus
12.17 WNS Holdings Ltd.
WNS Holdings Ltd. - Overview
WNS Holdings Ltd. - Business segments
WNS Holdings Ltd. - Key news
WNS Holdings Ltd. - Key offerings
WNS Holdings Ltd. - Segment focus
13 Appendix
13.1 Scope of the report
13.2 Inclusions and exclusions checklist
Inclusions checklist
Exclusions checklist
13.3 Currency conversion rates for US$
Currency conversion rates for US$
13.4 Research methodology
Research methodology
13.5 Data procurement
Information sources
13.6 Data validation
Data validation
13.7 Validation techniques employed for market sizing
Validation techniques employed for market sizing
13.8 Data synthesis
Data synthesis
13.9 360 degree market analysis
360 degree market analysis
13.10 List of abbreviations
List of abbreviations
List of Exhibits
Exhibits 1: Executive Summary - Chart on Market Overview
Exhibits 2: Executive Summary - Data Table on Market Overview
Exhibits 3: Executive Summary - Chart on Global Market Characteristics
Exhibits 4: Executive Summary - Chart on Market by Geography
Exhibits 5: Executive Summary - Chart on Market Segmentation by Solution
Exhibits 6: Executive Summary - Chart on Market Segmentation by Service
Exhibits 7: Executive Summary - Chart on Incremental Growth
Exhibits 8: Executive Summary - Data Table on Incremental Growth
Exhibits 9: Executive Summary - Chart on Company Market Positioning
Exhibits 10: Parent Market
Exhibits 11: Data Table on - Parent Market
Exhibits 12: Market characteristics analysis
Exhibits 13: Value Chain Analysis
Exhibits 14: Offerings of companies included in the market definition
Exhibits 15: Market segments
Exhibits 16: Chart on Global - Market size and forecast 2023-2028 ($ million)
Exhibits 17: Data Table on Global - Market size and forecast 2023-2028 ($ million)
Exhibits 18: Chart on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits 19: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits 20: Historic Market Size - Data Table on Global Healthcare Business Process Outsourcing (BPO) Market 2018 - 2022 ($ million)
Exhibits 21: Historic Market Size - Solution Segment 2018 - 2022 ($ million)
Exhibits 22: Historic Market Size - Service Segment 2018 - 2022 ($ million)
Exhibits 23: Historic Market Size - Geography Segment 2018 - 2022 ($ million)
Exhibits 24: Historic Market Size - Country Segment 2018 - 2022 ($ million)
Exhibits 25: Five forces analysis - Comparison between 2023 and 2028
Exhibits 26: Bargaining power of buyers - Impact of key factors 2023 and 2028
Exhibits 27: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
Exhibits 28: Threat of new entrants - Impact of key factors in 2023 and 2028
Exhibits 29: Threat of substitutes - Impact of key factors in 2023 and 2028
Exhibits 30: Threat of rivalry - Impact of key factors in 2023 and 2028
Exhibits 31: Chart on Market condition - Five forces 2023 and 2028
Exhibits 32: Chart on Solution - Market share 2023-2028 (%)
Exhibits 33: Data Table on Solution - Market share 2023-2028 (%)
Exhibits 34: Chart on Comparison by Solution
Exhibits 35: Data Table on Comparison by Solution
Exhibits 36: Chart on Manufacturing - Market size and forecast 2023-2028 ($ million)
Exhibits 37: Data Table on Manufacturing - Market size and forecast 2023-2028 ($ million)
Exhibits 38: Chart on Manufacturing - Year-over-year growth 2023-2028 (%)
Exhibits 39: Data Table on Manufacturing - Year-over-year growth 2023-2028 (%)
Exhibits 40: Chart on Research and development - Market size and forecast 2023-2028 ($ million)
Exhibits 41: Data Table on Research and development - Market size and forecast 2023-2028 ($ million)
Exhibits 42: Chart on Research and development - Year-over-year growth 2023-2028 (%)
Exhibits 43: Data Table on Research and development - Year-over-year growth 2023-2028 (%)
Exhibits 44: Chart on Non-clinical services - Market size and forecast 2023-2028 ($ million)
Exhibits 45: Data Table on Non-clinical services - Market size and forecast 2023-2028 ($ million)
Exhibits 46: Chart on Non-clinical services - Year-over-year growth 2023-2028 (%)
Exhibits 47: Data Table on Non-clinical services - Year-over-year growth 2023-2028 (%)
Exhibits 48: Market opportunity by Solution ($ million)
Exhibits 49: Data Table on Market opportunity by Solution ($ million)
Exhibits 50: Chart on Service - Market share 2023-2028 (%)
Exhibits 51: Data Table on Service - Market share 2023-2028 (%)
Exhibits 52: Chart on Comparison by Service
Exhibits 53: Data Table on Comparison by Service
Exhibits 54: Chart on Revenue cycle management - Market size and forecast 2023-2028 ($ million)
Exhibits 55: Data Table on Revenue cycle management - Market size and forecast 2023-2028 ($ million)
Exhibits 56: Chart on Revenue cycle management - Year-over-year growth 2023-2028 (%)
Exhibits 57: Data Table on Revenue cycle management - Year-over-year growth 2023-2028 (%)
Exhibits 58: Chart on Patient care services - Market size and forecast 2023-2028 ($ million)
Exhibits 59: Data Table on Patient care services - Market size and forecast 2023-2028 ($ million)
Exhibits 60: Chart on Patient care services - Year-over-year growth 2023-2028 (%)
Exhibits 61: Data Table on Patient care services - Year-over-year growth 2023-2028 (%)
Exhibits 62: Chart on Patient enrollment and strategic planning - Market size and forecast 2023-2028 ($ million)
Exhibits 63: Data Table on Patient enrollment and strategic planning - Market size and forecast 2023-2028 ($ million)
Exhibits 64: Chart on Patient enrollment and strategic planning - Year-over-year growth 2023-2028 (%)
Exhibits 65: Data Table on Patient enrollment and strategic planning - Year-over-year growth 2023-2028 (%)
Exhibits 66: Market opportunity by Service ($ million)
Exhibits 67: Data Table on Market opportunity by Service ($ million)
Exhibits 68: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 69: Chart on Market share By Geographical Landscape2023-2028 (%)
Exhibits 70: Data Table on Market share By Geographical Landscape2023-2028 (%)
Exhibits 71: Chart on Geographic comparison
Exhibits 72: Data Table on Geographic comparison
Exhibits 73: Chart on North America - Market size and forecast 2023-2028 ($ million)
Exhibits 74: Data Table on North America - Market size and forecast 2023-2028 ($ million)
Exhibits 75: Chart on North America - Year-over-year growth 2023-2028 (%)
Exhibits 76: Data Table on North America - Year-over-year growth 2023-2028 (%)
Exhibits 77: Chart on APAC - Market size and forecast 2023-2028 ($ million)
Exhibits 78: Data Table on APAC - Market size and forecast 2023-2028 ($ million)
Exhibits 79: Chart on APAC - Year-over-year growth 2023-2028 (%)
Exhibits 80: Data Table on APAC - Year-over-year growth 2023-2028 (%)
Exhibits 81: Chart on Europe - Market size and forecast 2023-2028 ($ million)
Exhibits 82: Data Table on Europe - Market size and forecast 2023-2028 ($ million)
Exhibits 83: Chart on Europe - Year-over-year growth 2023-2028 (%)
Exhibits 84: Data Table on Europe - Year-over-year growth 2023-2028 (%)
Exhibits 85: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Exhibits 86: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Exhibits 87: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits 88: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits 89: Chart on South America - Market size and forecast 2023-2028 ($ million)
Exhibits 90: Data Table on South America - Market size and forecast 2023-2028 ($ million)
Exhibits 91: Chart on South America - Year-over-year growth 2023-2028 (%)
Exhibits 92: Data Table on South America - Year-over-year growth 2023-2028 (%)
Exhibits 93: Chart on US - Market size and forecast 2023-2028 ($ million)
Exhibits 94: Data Table on US - Market size and forecast 2023-2028 ($ million)
Exhibits 95: Chart on US - Year-over-year growth 2023-2028 (%)
Exhibits 96: Data Table on US - Year-over-year growth 2023-2028 (%)
Exhibits 97: Chart on Canada - Market size and forecast 2023-2028 ($ million)
Exhibits 98: Data Table on Canada - Market size and forecast 2023-2028 ($ million)
Exhibits 99: Chart on Canada - Year-over-year growth 2023-2028 (%)
Exhibits 100: Data Table on Canada - Year-over-year growth 2023-2028 (%)
Exhibits 101: Chart on UK - Market size and forecast 2023-2028 ($ million)
Exhibits 102: Data Table on UK - Market size and forecast 2023-2028 ($ million)
Exhibits 103: Chart on UK - Year-over-year growth 2023-2028 (%)
Exhibits 104: Data Table on UK - Year-over-year growth 2023-2028 (%)
Exhibits 105: Chart on China - Market size and forecast 2023-2028 ($ million)
Exhibits 106: Data Table on China - Market size and forecast 2023-2028 ($ million)
Exhibits 107: Chart on China - Year-over-year growth 2023-2028 (%)
Exhibits 108: Data Table on China - Year-over-year growth 2023-2028 (%)
Exhibits 109: Chart on Germany - Market size and forecast 2023-2028 ($ million)
Exhibits 110: Data Table on Germany - Market size and forecast 2023-2028 ($ million)
Exhibits 111: Chart on Germany - Year-over-year growth 2023-2028 (%)
Exhibits 112: Data Table on Germany - Year-over-year growth 2023-2028 (%)
Exhibits 113: Market opportunity By Geographical Landscape($ million)
Exhibits 114: Data Tables on Market opportunity By Geographical Landscape($ million)
Exhibits 115: Impact of drivers and challenges in 2023 and 2028
Exhibits 116: Overview on criticality of inputs and factors of differentiation
Exhibits 117: Overview on factors of disruption
Exhibits 118: Impact of key risks on business
Exhibits 119: Companies covered
Exhibits 120: Matrix on companies position and classification
Exhibits 121: Accenture Plc - Overview
Exhibits 122: Accenture Plc - Business segments
Exhibits 123: Accenture Plc - Key news
Exhibits 124: Accenture Plc - Key offerings
Exhibits 125: Accenture Plc - Segment focus
Exhibits 126: Cognizant Technology Solutions Corp. - Overview
Exhibits 127: Cognizant Technology Solutions Corp. - Business segments
Exhibits 128: Cognizant Technology Solutions Corp. - Key news
Exhibits 129: Cognizant Technology Solutions Corp. - Key offerings
Exhibits 130: Cognizant Technology Solutions Corp. - Segment focus
Exhibits 131: GeBBS Healthcare Solutions Inc. - Overview
Exhibits 132: GeBBS Healthcare Solutions Inc. - Product / Service
Exhibits 133: GeBBS Healthcare Solutions Inc. - Key offerings
Exhibits 134: Genpact Ltd. - Overview
Exhibits 135: Genpact Ltd. - Business segments
Exhibits 136: Genpact Ltd. - Key offerings
Exhibits 137: Genpact Ltd. - Segment focus
Exhibits 138: HCL Technologies Ltd. - Overview
Exhibits 139: HCL Technologies Ltd. - Business segments
Exhibits 140: HCL Technologies Ltd. - Key news
Exhibits 141: HCL Technologies Ltd. - Key offerings
Exhibits 142: HCL Technologies Ltd. - Segment focus
Exhibits 143: Infosys Ltd. - Overview
Exhibits 144: Infosys Ltd. - Business segments
Exhibits 145: Infosys Ltd. - Key news
Exhibits 146: Infosys Ltd. - Key offerings
Exhibits 147: Infosys Ltd. - Segment focus
Exhibits 148: International Business Machines Corp. - Overview
Exhibits 149: International Business Machines Corp. - Business segments
Exhibits 150: International Business Machines Corp. - Key news
Exhibits 151: International Business Machines Corp. - Key offerings
Exhibits 152: International Business Machines Corp. - Segment focus
Exhibits 153: Invensis Technologies Pvt. Ltd. - Overview
Exhibits 154: Invensis Technologies Pvt. Ltd. - Product / Service
Exhibits 155: Invensis Technologies Pvt. Ltd. - Key offerings
Exhibits 156: IQVIA Holdings Inc. - Overview
Exhibits 157: IQVIA Holdings Inc. - Business segments
Exhibits 158: IQVIA Holdings Inc. - Key news
Exhibits 159: IQVIA Holdings Inc. - Key offerings
Exhibits 160: IQVIA Holdings Inc. - Segment focus
Exhibits 161: OMH HealthEdge Holdings LLC - Overview
Exhibits 162: OMH HealthEdge Holdings LLC - Product / Service
Exhibits 163: OMH HealthEdge Holdings LLC - Key offerings
Exhibits 164: R1 RCM Inc. - Overview
Exhibits 165: R1 RCM Inc. - Product / Service
Exhibits 166: R1 RCM Inc. - Key offerings
Exhibits 167: Sutherland Global Services Inc. - Overview
Exhibits 168: Sutherland Global Services Inc. - Product / Service
Exhibits 169: Sutherland Global Services Inc. - Key offerings
Exhibits 170: Tata Consultancy Services Ltd. - Overview
Exhibits 171: Tata Consultancy Services Ltd. - Business segments
Exhibits 172: Tata Consultancy Services Ltd. - Key news
Exhibits 173: Tata Consultancy Services Ltd. - Key offerings
Exhibits 174: Tata Consultancy Services Ltd. - Segment focus
Exhibits 175: Wipro Ltd. - Overview
Exhibits 176: Wipro Ltd. - Business segments
Exhibits 177: Wipro Ltd. - Key news
Exhibits 178: Wipro Ltd. - Key offerings
Exhibits 179: Wipro Ltd. - Segment focus
Exhibits 180: WNS Holdings Ltd. - Overview
Exhibits 181: WNS Holdings Ltd. - Business segments
Exhibits 182: WNS Holdings Ltd. - Key news
Exhibits 183: WNS Holdings Ltd. - Key offerings
Exhibits 184: WNS Holdings Ltd. - Segment focus
Exhibits 185: Inclusions checklist
Exhibits 186: Exclusions checklist
Exhibits 187: Currency conversion rates for US$
Exhibits 188: Research methodology
Exhibits 189: Information sources
Exhibits 190: Data validation
Exhibits 191: Validation techniques employed for market sizing
Exhibits 192: Data synthesis
Exhibits 193: 360 degree market analysis
Exhibits 194: List of abbreviations

Executive Summary

The following companies are recognized as the key players in the global healthcare business process outsourcing (Bpo) market: Accenture Plc, Cognizant Technology Solutions Corp., DATAMARK Inc., Foundever Group., GeBBS Healthcare Solutions Inc., Genpact Ltd., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., Invensis Technologies Pvt. Ltd., IQVIA Holdings Inc., Maxicus Inc., OMH HealthEdge Holdings LLC, Parexel International Corp., R1 RCM Inc., Sutherland Global Services Inc., Tata Consultancy Services Ltd., UnitedHealth Group Inc., Wipro Ltd., and WNS Holdings Ltd..

Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is emergence of cloud-computing services."

According to the report, one of the major drivers for this market is the focus on reducing operational costs.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Accenture Plc
  • Cognizant Technology Solutions Corp.
  • DATAMARK Inc.
  • Foundever Group.
  • GeBBS Healthcare Solutions Inc.
  • Genpact Ltd.
  • HCL Technologies Ltd.
  • Infosys Ltd.
  • International Business Machines Corp.
  • Invensis Technologies Pvt. Ltd.
  • IQVIA Holdings Inc.
  • Maxicus Inc.
  • OMH HealthEdge Holdings LLC
  • Parexel International Corp.
  • R1 RCM Inc.
  • Sutherland Global Services Inc.
  • Tata Consultancy Services Ltd.
  • UnitedHealth Group Inc.
  • Wipro Ltd.
  • WNS Holdings Ltd.