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The customer relationship management (CRM) in healthcare market is forecasted to grow by USD 11.3 billion during 2023-2028, accelerating at a CAGR of 11.05% during the forecast period. The report on the customer relationship management (CRM) in healthcare market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.Speak directly to the analyst to clarify any post sales queries you may have.
The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by growing demand for personalized healthcare services and patient engagement solutions, need for optimized healthcare processes and improved patient outcomes, and integration of advanced technologies such as AI, iot, and big data analytics into CRM solutions.
The customer relationship management (CRM) in healthcare market is segmented as below:
By Component
- Software
- Services
By Deployment
- On premises model
- Web/cloud based model
By Geographical Landscape
- North America
- Europe
- APAC
- South America
- Middle East and Africa
The report on the customer relationship management (CRM) in healthcare market covers the following areas:
- Customer relationship management (CRM) in healthcare market sizing
- Customer relationship management (CRM) in healthcare market forecast
- Customer relationship management (CRM) in healthcare market industry analysis
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.
The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.
Table of Contents
1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by Component
7 Market Segmentation by Deployment
8 Customer Landscape
9 Geographic Landscape
10 Drivers, Challenges, and Opportunity/Restraints
11 Competitive Landscape
12 Competitive Analysis
13 Appendix
List of Exhibits
Executive Summary
The following companies are recognized as the key players in the global customer relationship management (CRM) in healthcare market: Accenture Plc, ALLSCRIPTS HEALTHCARE SOLUTIONS INC., Amdocs Ltd., Anthology Inc., Freshworks Inc., Healthgrades Marketplace LLC, International Business Machines Corp., Kapture CRM, Keona Health Inc., Koch Industries Inc., Microsoft Corp., NICE Ltd., Oracle Corp., Salesforce Inc., SAP SE, Sapio Sciences LLC, Siemens AG, SugarCRM Inc., Verint Systems Inc., and Viseven Europe OU.Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is growing adoption of cloud-based CRM solutions."
According to the report, one of the major drivers for this market is the growing demand for personalized healthcare services and patient engagement solutions.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Accenture Plc
- ALLSCRIPTS HEALTHCARE SOLUTIONS INC.
- Amdocs Ltd.
- Anthology Inc.
- Freshworks Inc.
- Healthgrades Marketplace LLC
- International Business Machines Corp.
- Kapture CRM
- Keona Health Inc.
- Koch Industries Inc.
- Microsoft Corp.
- NICE Ltd.
- Oracle Corp.
- Salesforce Inc.
- SAP SE
- Sapio Sciences LLC
- Siemens AG
- SugarCRM Inc.
- Verint Systems Inc.
- Viseven Europe OU
