+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

UC Market 2024-2028

  • PDF Icon

    Report

  • 154 Pages
  • February 2024
  • Region: Global
  • TechNavio
  • ID: 5949796
1h Free Analyst Time
1h Free Analyst Time

Speak directly to the analyst to clarify any post sales queries you may have.

The UC market is forecasted to grow by USD 67.07 bn during 2023-2028, accelerating at a CAGR of 16.07% during the forecast period. The report on the UC market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by the development of open platforms and interoperability, the increasing proliferation of smart devices and mobile workforces, and the rise of UC as a service.

The UC market is segmented as below:

By End-user

  • Large enterprises
  • SMEs

By Deployment

  • On-premises
  • Hosted

By Geographical Landscape

  • North America
  • Europe
  • APAC
  • South America
  • Middle East and Africa
This study identifies the rising preference for cloud-based UC solutions as one of the prime reasons driving the UC market growth during the next few years. Also, the integration of AI and automation with UC and the adoption of industry-specific UC solutions will lead to sizable demand in the market.

The report on the UC market covers the following areas:

  • UC market sizing
  • UC market forecast
  • UC market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading UC market vendors that include 8x8 Inc., Avaya LLC, Cisco Systems Inc., Citrix Systems Inc., Cloudtalk, Comcast Corp., Dialpad Inc., Enghouse Systems Ltd., International Business Machines Corp., Microsoft Corp., Mitel Networks Corp., NEC Corp., Orange SA, Plantronics Inc., RingCentral Inc., Siemens AG, Tata Sons Pvt. Ltd., Telefonaktiebolaget LM Ericsson, Verizon Communications Inc., and Windstream Intellectual Property Services LLC. Also, the UC market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources through an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary
1.1 Market overview
Exhibit 01: Executive Summary - Chart on Market Overview
Exhibit 02: Executive Summary - Data Table on Market Overview
Exhibit 03: Executive Summary - Chart on Global Market Characteristics
Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape
Exhibit 05: Executive Summary - Chart on Market Segmentation by End-user
Exhibit 06: Executive Summary - Chart on Market Segmentation by Deployment
Exhibit 07: Executive Summary - Chart on Incremental Growth
Exhibit 08: Executive Summary - Data Table on Incremental Growth
Exhibit 09: Executive Summary - Chart on Vendor Market Positioning
2 Market Landscape
2.1 Market ecosystem
Exhibit 10: Parent market
Exhibit 11: Market Characteristics
3 Market Sizing
3.1 Market definition
Exhibit 12: Offerings of vendors included in the market definition
3.2 Market segment analysis
Exhibit 13: Market segments
3.3 Market size 2023
3.4 Market outlook: Forecast for 2023-2028
Exhibit 14: Chart on Global - Market size and forecast 2023-2028 ($ billion)
Exhibit 15: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
Exhibit 16: Chart on Global Market: Year-over-year growth 2023-2028 (%)
Exhibit 17: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
4 Historic Market Size
4.1 Global UC market 2018 - 2022
Exhibit 18: Historic Market Size - Data Table on global uc market 2018 - 2022 ($ billion)
4.2 End User Segment Analysis 2018 - 2022
Exhibit 19: Historic Market Size - End User Segment 2018 - 2022 ($ billion)
4.3 Deployment Segment Analysis 2018 - 2022
Exhibit 20: Historic Market Size - Deployment Segment 2018 - 2022 ($ billion)
4.4 Geography Segment Analysis 2018 - 2022
Exhibit 21: Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
4.5 Country Segment Analysis 2018 - 2022
Exhibit 22: Historic Market Size - Country Segment 2018 - 2022 ($ billion)
5 Five Forces Analysis
5.1 Five forces summary
Exhibit 23: Five forces analysis - Comparison between 2023 and 2028
5.2 Bargaining power of buyers
Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2023 and 2028
5.3 Bargaining power of suppliers
Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
5.4 Threat of new entrants
Exhibit 26: Threat of new entrants - Impact of key factors in 2023 and 2028
5.5 Threat of substitutes
Exhibit 27: Threat of substitutes - Impact of key factors in 2023 and 2028
5.6 Threat of rivalry
Exhibit 28: Threat of rivalry - Impact of key factors in 2023 and 2028
5.7 Market condition
Exhibit 29: Chart on Market condition - Five forces 2023 and 2028
6 Market Segmentation by End-user
6.1 Market segments
Exhibit 30: Chart on End-user - Market share 2023-2028 (%)
Exhibit 31: Data Table on End-user - Market share 2023-2028 (%)
6.2 Comparison by End-user
Exhibit 32: Chart on Comparison by End-user
Exhibit 33: Data Table on Comparison by End-user
6.3 Large enterprises - Market size and forecast 2023-2028
Exhibit 34: Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion)
Exhibit 35: Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion)
Exhibit 36: Chart on Large enterprises - Year-over-year growth 2023-2028 (%)
Exhibit 37: Data Table on Large enterprises - Year-over-year growth 2023-2028 (%)
6.4 SMEs - Market size and forecast 2023-2028
Exhibit 38: Chart on SMEs - Market size and forecast 2023-2028 ($ billion)
Exhibit 39: Data Table on SMEs - Market size and forecast 2023-2028 ($ billion)
Exhibit 40: Chart on SMEs - Year-over-year growth 2023-2028 (%)
Exhibit 41: Data Table on SMEs - Year-over-year growth 2023-2028 (%)
6.5 Market opportunity by End-user
Exhibit 42: Market opportunity by End-user ($ billion)
Exhibit 43: Data Table on Market opportunity by End-user ($ billion)
7 Market Segmentation by Deployment
7.1 Market segments
Exhibit 44: Chart on Deployment - Market share 2023-2028 (%)
Exhibit 45: Data Table on Deployment - Market share 2023-2028 (%)
7.2 Comparison by Deployment
Exhibit 46: Chart on Comparison by Deployment
Exhibit 47: Data Table on Comparison by Deployment
7.3 On-premises - Market size and forecast 2023-2028
Exhibit 48: Chart on On-premises - Market size and forecast 2023-2028 ($ billion)
Exhibit 49: Data Table on On-premises - Market size and forecast 2023-2028 ($ billion)
Exhibit 50: Chart on On-premises - Year-over-year growth 2023-2028 (%)
Exhibit 51: Data Table on On-premises - Year-over-year growth 2023-2028 (%)
7.4 Hosted - Market size and forecast 2023-2028
Exhibit 52: Chart on Hosted - Market size and forecast 2023-2028 ($ billion)
Exhibit 53: Data Table on Hosted - Market size and forecast 2023-2028 ($ billion)
Exhibit 54: Chart on Hosted - Year-over-year growth 2023-2028 (%)
Exhibit 55: Data Table on Hosted - Year-over-year growth 2023-2028 (%)
7.5 Market opportunity by Deployment
Exhibit 56: Market opportunity by Deployment ($ billion)
Exhibit 57: Data Table on Market opportunity by Deployment ($ billion)
8 Customer Landscape
8.1 Customer landscape overview
Exhibit 58: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
9 Geographic Landscape
9.1 Geographic segmentation
Exhibit 59: Chart on Market share By Geographical Landscape 2023-2028 (%)
Exhibit 60: Data Table on Market share By Geographical Landscape 2023-2028 (%)
9.2 Geographic comparison
Exhibit 61: Chart on Geographic comparison
Exhibit 62: Data Table on Geographic comparison
9.3 North America - Market size and forecast 2023-2028
Exhibit 63: Chart on North America - Market size and forecast 2023-2028 ($ billion)
Exhibit 64: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
Exhibit 65: Chart on North America - Year-over-year growth 2023-2028 (%)
Exhibit 66: Data Table on North America - Year-over-year growth 2023-2028 (%)
9.4 Europe - Market size and forecast 2023-2028
Exhibit 67: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
Exhibit 68: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
Exhibit 69: Chart on Europe - Year-over-year growth 2023-2028 (%)
Exhibit 70: Data Table on Europe - Year-over-year growth 2023-2028 (%)
9.5 APAC - Market size and forecast 2023-2028
Exhibit 71: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
Exhibit 72: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
Exhibit 73: Chart on APAC - Year-over-year growth 2023-2028 (%)
Exhibit 74: Data Table on APAC - Year-over-year growth 2023-2028 (%)
9.6 South America - Market size and forecast 2023-2028
Exhibit 75: Chart on South America - Market size and forecast 2023-2028 ($ billion)
Exhibit 76: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
Exhibit 77: Chart on South America - Year-over-year growth 2023-2028 (%)
Exhibit 78: Data Table on South America - Year-over-year growth 2023-2028 (%)
9.7 Middle East and Africa - Market size and forecast 2023-2028
Exhibit 79: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
Exhibit 80: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
Exhibit 81: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibit 82: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
9.8 US - Market size and forecast 2023-2028
Exhibit 83: Chart on US - Market size and forecast 2023-2028 ($ billion)
Exhibit 84: Data Table on US - Market size and forecast 2023-2028 ($ billion)
Exhibit 85: Chart on US - Year-over-year growth 2023-2028 (%)
Exhibit 86: Data Table on US - Year-over-year growth 2023-2028 (%)
9.9 China - Market size and forecast 2023-2028
Exhibit 87: Chart on China - Market size and forecast 2023-2028 ($ billion)
Exhibit 88: Data Table on China - Market size and forecast 2023-2028 ($ billion)
Exhibit 89: Chart on China - Year-over-year growth 2023-2028 (%)
Exhibit 90: Data Table on China - Year-over-year growth 2023-2028 (%)
9.10 UK - Market size and forecast 2023-2028
Exhibit 91: Chart on UK - Market size and forecast 2023-2028 ($ billion)
Exhibit 92: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
Exhibit 93: Chart on UK - Year-over-year growth 2023-2028 (%)
Exhibit 94: Data Table on UK - Year-over-year growth 2023-2028 (%)
9.11 Germany - Market size and forecast 2023-2028
Exhibit 95: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
Exhibit 96: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
Exhibit 97: Chart on Germany - Year-over-year growth 2023-2028 (%)
Exhibit 98: Data Table on Germany - Year-over-year growth 2023-2028 (%)
9.12 Japan - Market size and forecast 2023-2028
Exhibit 99: Chart on Japan - Market size and forecast 2023-2028 ($ billion)
Exhibit 100: Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
Exhibit 101: Chart on Japan - Year-over-year growth 2023-2028 (%)
Exhibit 102: Data Table on Japan - Year-over-year growth 2023-2028 (%)
9.13 Market opportunity By Geographical Landscape
Exhibit 103: Market opportunity By Geographical Landscape ($ billion)
Exhibit 104: Data Tables on Market opportunity By Geographical Landscape ($ billion)
10 Drivers, Challenges, and Trends
10.1 Market drivers
10.2 Market challenges
10.3 Impact of drivers and challenges
Exhibit 105: Impact of drivers and challenges in 2023 and 2028
10.4 Market trends
11 Vendor Landscape
11.1 Overview
11.2 Vendor landscape
Exhibit 106: Overview on Criticality of inputs and Factors of differentiation
11.3 Landscape disruption
Exhibit 107: Overview on factors of disruption
11.4 Industry risks
Exhibit 108: Impact of key risks on business
12 Vendor Analysis
12.1 Vendors covered
Exhibit 109: Vendors covered
12.2 Market positioning of vendors
Exhibit 110: Matrix on vendor position and classification
12.3 8x8 Inc.
Exhibit 111: 8x8 Inc. - Overview
Exhibit 112: 8x8 Inc. - Product/Service
Exhibit 113: 8x8 Inc. - Key offerings
12.4 Avaya LLC
Exhibit 114: Avaya LLC - Overview
Exhibit 115: Avaya LLC - Product/Service
Exhibit 116: Avaya LLC - Key offerings
12.5 Cisco Systems Inc.
Exhibit 117: Cisco Systems Inc. - Overview
Exhibit 118: Cisco Systems Inc. - Business segments
Exhibit 119: Cisco Systems Inc. - Key news
Exhibit 120: Cisco Systems Inc. - Key offerings
Exhibit 121: Cisco Systems Inc. - Segment focus
12.6 Cloudtalk
Exhibit 122: Cloudtalk - Overview
Exhibit 123: Cloudtalk - Product/Service
Exhibit 124: Cloudtalk - Key offerings
12.7 Enghouse Systems Ltd.
Exhibit 125: Enghouse Systems Ltd. - Overview
Exhibit 126: Enghouse Systems Ltd. - Business segments
Exhibit 127: Enghouse Systems Ltd. - Key offerings
Exhibit 128: Enghouse Systems Ltd. - Segment focus
12.8 International Business Machines Corp.
Exhibit 129: International Business Machines Corp. - Overview
Exhibit 130: International Business Machines Corp. - Business segments
Exhibit 131: International Business Machines Corp. - Key news
Exhibit 132: International Business Machines Corp. - Key offerings
Exhibit 133: International Business Machines Corp. - Segment focus
12.9 Microsoft Corp.
Exhibit 134: Microsoft Corp. - Overview
Exhibit 135: Microsoft Corp. - Business segments
Exhibit 136: Microsoft Corp. - Key news
Exhibit 137: Microsoft Corp. - Key offerings
Exhibit 138: Microsoft Corp. - Segment focus
12.10 Mitel Networks Corp.
Exhibit 139: Mitel Networks Corp. - Overview
Exhibit 140: Mitel Networks Corp. - Product/Service
Exhibit 141: Mitel Networks Corp. - Key offerings
12.11 NEC Corp.
Exhibit 142: NEC Corp. - Overview
Exhibit 143: NEC Corp. - Business segments
Exhibit 144: NEC Corp. - Key news
Exhibit 145: NEC Corp. - Key offerings
Exhibit 146: NEC Corp. - Segment focus
12.12 Orange SA
Exhibit 147: Orange SA - Overview
Exhibit 148: Orange SA - Business segments
Exhibit 149: Orange SA - Key offerings
Exhibit 150: Orange SA - Segment focus
12.13 Plantronics Inc.
Exhibit 151: Plantronics Inc. - Overview
Exhibit 152: Plantronics Inc. - Product/Service
Exhibit 153: Plantronics Inc. - Key offerings
12.14 RingCentral Inc.
Exhibit 154: RingCentral Inc. - Overview
Exhibit 155: RingCentral Inc. - Product/Service
Exhibit 156: RingCentral Inc. - Key offerings
12.15 Siemens AG
Exhibit 157: Siemens AG - Overview
Exhibit 158: Siemens AG - Business segments
Exhibit 159: Siemens AG - Key news
Exhibit 160: Siemens AG - Key offerings
Exhibit 161: Siemens AG - Segment focus
12.16 Tata Sons Pvt. Ltd.
Exhibit 162: Tata Sons Pvt. Ltd. - Overview
Exhibit 163: Tata Sons Pvt. Ltd. - Business segments
Exhibit 164: Tata Sons Pvt. Ltd. - Key offerings
Exhibit 165: Tata Sons Pvt. Ltd. - Segment focus
12.17 Verizon Communications Inc.
Exhibit 166: Verizon Communications Inc. - Overview
Exhibit 167: Verizon Communications Inc. - Business segments
Exhibit 168: Verizon Communications Inc. - Key offerings
Exhibit 169: Verizon Communications Inc. - Segment focus
13 Appendix
13.1 Scope of the report
13.2 Inclusions and exclusions checklist
Exhibit 170: Inclusions checklist
Exhibit 171: Exclusions checklist
13.3 Currency conversion rates for US$
Exhibit 172: Currency conversion rates for US$
13.4 Research methodology
Exhibit 173: Research methodology
Exhibit 174: Validation techniques employed for market sizing
Exhibit 175: Information sources
13.5 List of abbreviations
Exhibit 176: List of abbreviations
List of Exhibits
Exhibits 1: Executive Summary - Chart on Market Overview
Exhibits 2: Executive Summary - Data Table on Market Overview
Exhibits 3: Executive Summary - Chart on Global Market Characteristics
Exhibits 4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits 5: Executive Summary - Chart on Market Segmentation by End-user
Exhibits 6: Executive Summary - Chart on Market Segmentation by Deployment
Exhibits 7: Executive Summary - Chart on Incremental Growth
Exhibits 8: Executive Summary - Data Table on Incremental Growth
Exhibits 9: Executive Summary - Chart on Vendor Market Positioning
Exhibits 10: Parent market
Exhibits 11: Market Characteristics
Exhibits 12: Offerings of vendors included in the market definition
Exhibits 13: Market segments
Exhibits 14: Chart on Global - Market size and forecast 2023-2028 ($ billion)
Exhibits 15: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
Exhibits 16: Chart on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits 17: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits 18: Historic Market Size - Data Table on global uc market 2018 - 2022 ($ billion)
Exhibits 19: Historic Market Size - End User Segment 2018 - 2022 ($ billion)
Exhibits 20: Historic Market Size - Deployment Segment 2018 - 2022 ($ billion)
Exhibits 21: Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
Exhibits 22: Historic Market Size - Country Segment 2018 - 2022 ($ billion)
Exhibits 23: Five forces analysis - Comparison between 2023 and 2028
Exhibits 24: Chart on Bargaining power of buyers - Impact of key factors 2023 and 2028
Exhibits 25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
Exhibits 26: Threat of new entrants - Impact of key factors in 2023 and 2028
Exhibits 27: Threat of substitutes - Impact of key factors in 2023 and 2028
Exhibits 28: Threat of rivalry - Impact of key factors in 2023 and 2028
Exhibits 29: Chart on Market condition - Five forces 2023 and 2028
Exhibits 30: Chart on End-user - Market share 2023-2028 (%)
Exhibits 31: Data Table on End-user - Market share 2023-2028 (%)
Exhibits 32: Chart on Comparison by End-user
Exhibits 33: Data Table on Comparison by End-user
Exhibits 34: Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion)
Exhibits 35: Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion)
Exhibits 36: Chart on Large enterprises - Year-over-year growth 2023-2028 (%)
Exhibits 37: Data Table on Large enterprises - Year-over-year growth 2023-2028 (%)
Exhibits 38: Chart on SMEs - Market size and forecast 2023-2028 ($ billion)
Exhibits 39: Data Table on SMEs - Market size and forecast 2023-2028 ($ billion)
Exhibits 40: Chart on SMEs - Year-over-year growth 2023-2028 (%)
Exhibits 41: Data Table on SMEs - Year-over-year growth 2023-2028 (%)
Exhibits 42: Market opportunity by End-user ($ billion)
Exhibits 43: Data Table on Market opportunity by End-user ($ billion)
Exhibits 44: Chart on Deployment - Market share 2023-2028 (%)
Exhibits 45: Data Table on Deployment - Market share 2023-2028 (%)
Exhibits 46: Chart on Comparison by Deployment
Exhibits 47: Data Table on Comparison by Deployment
Exhibits 48: Chart on On-premises - Market size and forecast 2023-2028 ($ billion)
Exhibits 49: Data Table on On-premises - Market size and forecast 2023-2028 ($ billion)
Exhibits 50: Chart on On-premises - Year-over-year growth 2023-2028 (%)
Exhibits 51: Data Table on On-premises - Year-over-year growth 2023-2028 (%)
Exhibits 52: Chart on Hosted - Market size and forecast 2023-2028 ($ billion)
Exhibits 53: Data Table on Hosted - Market size and forecast 2023-2028 ($ billion)
Exhibits 54: Chart on Hosted - Year-over-year growth 2023-2028 (%)
Exhibits 55: Data Table on Hosted - Year-over-year growth 2023-2028 (%)
Exhibits 56: Market opportunity by Deployment ($ billion)
Exhibits 57: Data Table on Market opportunity by Deployment ($ billion)
Exhibits 58: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 59: Chart on Market share By Geographical Landscape 2023-2028 (%)
Exhibits 60: Data Table on Market share By Geographical Landscape 2023-2028 (%)
Exhibits 61: Chart on Geographic comparison
Exhibits 62: Data Table on Geographic comparison
Exhibits 63: Chart on North America - Market size and forecast 2023-2028 ($ billion)
Exhibits 64: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
Exhibits 65: Chart on North America - Year-over-year growth 2023-2028 (%)
Exhibits 66: Data Table on North America - Year-over-year growth 2023-2028 (%)
Exhibits 67: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
Exhibits 68: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
Exhibits 69: Chart on Europe - Year-over-year growth 2023-2028 (%)
Exhibits 70: Data Table on Europe - Year-over-year growth 2023-2028 (%)
Exhibits 71: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
Exhibits 72: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
Exhibits 73: Chart on APAC - Year-over-year growth 2023-2028 (%)
Exhibits 74: Data Table on APAC - Year-over-year growth 2023-2028 (%)
Exhibits 75: Chart on South America - Market size and forecast 2023-2028 ($ billion)
Exhibits 76: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
Exhibits 77: Chart on South America - Year-over-year growth 2023-2028 (%)
Exhibits 78: Data Table on South America - Year-over-year growth 2023-2028 (%)
Exhibits 79: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
Exhibits 80: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
Exhibits 81: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits 82: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits 83: Chart on US - Market size and forecast 2023-2028 ($ billion)
Exhibits 84: Data Table on US - Market size and forecast 2023-2028 ($ billion)
Exhibits 85: Chart on US - Year-over-year growth 2023-2028 (%)
Exhibits 86: Data Table on US - Year-over-year growth 2023-2028 (%)
Exhibits 87: Chart on China - Market size and forecast 2023-2028 ($ billion)
Exhibits 88: Data Table on China - Market size and forecast 2023-2028 ($ billion)
Exhibits 89: Chart on China - Year-over-year growth 2023-2028 (%)
Exhibits 90: Data Table on China - Year-over-year growth 2023-2028 (%)
Exhibits 91: Chart on UK - Market size and forecast 2023-2028 ($ billion)
Exhibits 92: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
Exhibits 93: Chart on UK - Year-over-year growth 2023-2028 (%)
Exhibits 94: Data Table on UK - Year-over-year growth 2023-2028 (%)
Exhibits 95: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
Exhibits 96: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
Exhibits 97: Chart on Germany - Year-over-year growth 2023-2028 (%)
Exhibits 98: Data Table on Germany - Year-over-year growth 2023-2028 (%)
Exhibits 99: Chart on Japan - Market size and forecast 2023-2028 ($ billion)
Exhibits 100: Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
Exhibits 101: Chart on Japan - Year-over-year growth 2023-2028 (%)
Exhibits 102: Data Table on Japan - Year-over-year growth 2023-2028 (%)
Exhibits 103: Market opportunity By Geographical Landscape ($ billion)
Exhibits 104: Data Tables on Market opportunity By Geographical Landscape ($ billion)
Exhibits 105: Impact of drivers and challenges in 2023 and 2028
Exhibits 106: Overview on Criticality of inputs and Factors of differentiation
Exhibits 107: Overview on factors of disruption
Exhibits 108: Impact of key risks on business
Exhibits 109: Vendors covered
Exhibits 110: Matrix on vendor position and classification
Exhibits 111: 8x8 Inc. - Overview
Exhibits 112: 8x8 Inc. - Product/Service
Exhibits 113: 8x8 Inc. - Key offerings
Exhibits 114: Avaya LLC - Overview
Exhibits 115: Avaya LLC - Product/Service
Exhibits 116: Avaya LLC - Key offerings
Exhibits 117: Cisco Systems Inc. - Overview
Exhibits 118: Cisco Systems Inc. - Business segments
Exhibits 119: Cisco Systems Inc. - Key news
Exhibits 120: Cisco Systems Inc. - Key offerings
Exhibits 121: Cisco Systems Inc. - Segment focus
Exhibits 122: Cloudtalk - Overview
Exhibits 123: Cloudtalk - Product/Service
Exhibits 124: Cloudtalk - Key offerings
Exhibits 125: Enghouse Systems Ltd. - Overview
Exhibits 126: Enghouse Systems Ltd. - Business segments
Exhibits 127: Enghouse Systems Ltd. - Key offerings
Exhibits 128: Enghouse Systems Ltd. - Segment focus
Exhibits 129: International Business Machines Corp. - Overview
Exhibits 130: International Business Machines Corp. - Business segments
Exhibits 131: International Business Machines Corp. - Key news
Exhibits 132: International Business Machines Corp. - Key offerings
Exhibits 133: International Business Machines Corp. - Segment focus
Exhibits 134: Microsoft Corp. - Overview
Exhibits 135: Microsoft Corp. - Business segments
Exhibits 136: Microsoft Corp. - Key news
Exhibits 137: Microsoft Corp. - Key offerings
Exhibits 138: Microsoft Corp. - Segment focus
Exhibits 139: Mitel Networks Corp. - Overview
Exhibits 140: Mitel Networks Corp. - Product/Service
Exhibits 141: Mitel Networks Corp. - Key offerings
Exhibits 142: NEC Corp. - Overview
Exhibits 143: NEC Corp. - Business segments
Exhibits 144: NEC Corp. - Key news
Exhibits 145: NEC Corp. - Key offerings
Exhibits 146: NEC Corp. - Segment focus
Exhibits 147: Orange SA - Overview
Exhibits 148: Orange SA - Business segments
Exhibits 149: Orange SA - Key offerings
Exhibits 150: Orange SA - Segment focus
Exhibits 151: Plantronics Inc. - Overview
Exhibits 152: Plantronics Inc. - Product/Service
Exhibits 153: Plantronics Inc. - Key offerings
Exhibits 154: RingCentral Inc. - Overview
Exhibits 155: RingCentral Inc. - Product/Service
Exhibits 156: RingCentral Inc. - Key offerings
Exhibits 157: Siemens AG - Overview
Exhibits 158: Siemens AG - Business segments
Exhibits 159: Siemens AG - Key news
Exhibits 160: Siemens AG - Key offerings
Exhibits 161: Siemens AG - Segment focus
Exhibits 162: Tata Sons Pvt. Ltd. - Overview
Exhibits 163: Tata Sons Pvt. Ltd. - Business segments
Exhibits 164: Tata Sons Pvt. Ltd. - Key offerings
Exhibits 165: Tata Sons Pvt. Ltd. - Segment focus
Exhibits 166: Verizon Communications Inc. - Overview
Exhibits 167: Verizon Communications Inc. - Business segments
Exhibits 168: Verizon Communications Inc. - Key offerings
Exhibits 169: Verizon Communications Inc. - Segment focus
Exhibits 170: Inclusions checklist
Exhibits 171: Exclusions checklist
Exhibits 172: Currency conversion rates for US$
Exhibits 173: Research methodology
Exhibits 174: Validation techniques employed for market sizing
Exhibits 175: Information sources
Exhibits 176: List of abbreviations

Executive Summary

The publisher recognizes the following companies as the key players in the global UC market: 8x8 Inc., Avaya LLC, Cisco Systems Inc., Citrix Systems Inc., Cloudtalk, Comcast Corp., Dialpad Inc., Enghouse Systems Ltd., International Business Machines Corp., Microsoft Corp., Mitel Networks Corp., NEC Corp., Orange SA, Plantronics Inc., RingCentral Inc., Siemens AG, Tata Sons Pvt. Ltd., Telefonaktiebolaget LM Ericsson, Verizon Communications Inc., and Windstream Intellectual Property Services LLC.

Commenting on the report, an analyst from the research team said: 'The latest trend gaining momentum in the market is rising preference for cloud-based UC solutions.'

According to the report, one of the major drivers for this market is the development of open platforms and interoperability.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • 8x8 Inc.
  • Avaya LLC
  • Cisco Systems Inc.
  • Citrix Systems Inc.
  • Cloudtalk
  • Comcast Corp.
  • Dialpad Inc.
  • Enghouse Systems Ltd.
  • International Business Machines Corp.
  • Microsoft Corp.
  • Mitel Networks Corp.
  • NEC Corp.
  • Orange SA
  • Plantronics Inc.
  • RingCentral Inc.
  • Siemens AG
  • Tata Sons Pvt. Ltd.
  • Telefonaktiebolaget LM Ericsson
  • Verizon Communications Inc.
  • Windstream Intellectual Property Services LLC