The Call Center AI market is a subset of the larger call center industry, which is focused on the use of artificial intelligence (AI) to automate customer service tasks. AI-powered call centers are designed to provide customers with a more personalized experience, as well as to reduce costs associated with manual customer service operations. AI-powered call centers can be used to automate customer service tasks such as answering customer inquiries, routing calls, and providing customer support. AI-powered call centers can also be used to analyze customer data and provide insights into customer behavior. Some of the companies in the Call Center AI market include Amazon Connect, Google Cloud Contact Center AI, Microsoft Dynamics 365, Genesys, NICE inContact, and Five9. Show Less Read more
ASK A QUESTION
We request your telephone number so we can contact you in the event we have difficulty reaching you via email. We aim to respond to all questions on the same business day.
