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Call Tracking Software is a type of software used to monitor and analyze incoming calls from customers. It is used to track the source of the call, the duration of the call, and the outcome of the call. It can also be used to measure the effectiveness of marketing campaigns and to identify customer trends. Call Tracking Software can be used to improve customer service, increase sales, and optimize marketing campaigns. It can also be used to identify customer needs and preferences, as well as to identify areas of improvement.
Call Tracking Software is used by businesses of all sizes, from small businesses to large enterprises. It is used by customer service teams, marketing teams, and sales teams. It is also used by call centers and other customer service departments.
Some companies in the Call Tracking Software market include CallRail, CallTrackingMetrics, DialogTech, Invoca, and Marchex. Show Less Read more