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The Customer Self Service Software market is a subset of the larger Software market. It is composed of software solutions that enable customers to access information and services without the need for direct contact with a customer service representative. This type of software is designed to provide customers with a more efficient and cost-effective way to access services and information. It can also help to reduce customer service costs by automating certain processes.
The Customer Self Service Software market is composed of a variety of software solutions, including customer portals, knowledge bases, chatbots, and virtual assistants. These solutions are designed to provide customers with a more convenient and efficient way to access services and information.
Some of the companies in the Customer Self Service Software market include Zendesk, Salesforce, Oracle, Microsoft, and Freshworks. Show Less Read more