AI and IoT Integration a Key Next Generation Network OSS/BSS Market Driver for Carriers and Enterprise
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Building upon coverage for over eighteen years, the report Next Generation Network OSS and BSS Market by Infrastructure, Components, Applications, and Services 2025 to 2030 provides the most comprehensive coverage of NGN OSS/BSS including opportunities driven by 5G, data analytics, and IoT.
Select Report Findings:
- The market for global NGN OSS BSS will reach $109 billion by 2030
- Software solutions are the largest segment with 87% of the total market
- Cloud platforms are the largest deployment type with 64.5% of the total market by 2030, expected to grow with a CAGR of 13% during 2025 to 2030
- NGN OSS/BSS for IoT platforms is anticipated to reach $25.2 billion globally by 2030, growing at a rate of 20.8% CAGR
- North America is the largest region with 35.6% of the total market
- USA is the largest country in the North America, while Germany, France, UK, Spain, and Russia are major countries in Europe
- Asia Pacific is expected to grow with a CAGR of 15% during 2025 to 2030 with China, Japan, India, and South Korea as the major countries
The report provides a comprehensive analysis of the drivers and issues related to the technical and business aspects of the next-generation OSS BSS market, deployments, and operations issues, and quantitative analysis with forecasts for anticipated growth through 2030 including the following emerging areas:
- IoT Platforms, OSS and Billing, Data Management
- 5G Operations Support including Network Slicing Management
- Mobile Edge Computing including Infrastructure, Apps, and Services
The report includes specific recommendations for Next Generation Network OSS BSS vendors, CSPs, Enterprise, and infrastructure suppliers for 5G and IoT systems and solutions.
Questions Answered in Report:
- What changes will take place in the OSS/BSS vendor landscape?
- How will NGN affect current OSS/BSS architecture and modules?
- How will emerging technologies impact the legacy OSS/BSS systems?
- How will NGN OSS/BSS systems need to support the Internet of Things (IoT)?
- What kind of transformation will take place in legacy OSS/BSS to the next generation systems?
- What will be the implications of NGN OSS/BSS in terms of managing telecom business operations?
- What are the impacts on managed and cloud services including social media, business intelligence, and analytics?
The Next Generation Network OSS BSS market provides capabilities that have become an absolute requirement for Communication Service Providers (CSP) of all types including integrated legacy carriers (fixed, wireless, and cable/Internet), Multiple System Operators (MSO), and Over-the-Top (OTT) providers.
When the analyst first began coverage of the Next Generation Network OSS BSS market in 2007, it was driven largely by two things: (1) The need to consolidate operational support and billing as well as (2) Prepare for next-generation IP-based networks and services. While these are still two very important reasons for CSPs to leverage NGN OSS BSS platforms, there are now many more reasons:
- Fifth Generation (5G) Cellular: Requirements for Next Generation Network OSS BSS market support for Network Slicing in 5G, both in terms of administration of slice allocations (including SLA) as well as billing for slices and usage. CSPs will also require Next-Gen OSS BSS for support of massive IoT systems enabled by 5G.
- Internet of Things (IoT): Presenting many issues and opportunities, IoT will require operational support for intermediation between networks and systems. In addition, IoT Billing and Settlement represents a significant near-term growth area for the Next Generation OSS BSS market. Longer-term, IoT Authentication and Authorization and the use of Blockchain will also emerge as a key area reliant upon NGN OSS.
- Next-Generation Apps and Services: As a result of 5G, there will be many next-generation services, many of which will be highly immersive, such as the Virtual Reality market. New business models will emerge for VR and other next-gen apps that will require Next Generation Network OSS BSS support. For example, CSPs will need to support virtual identity as well as bridge the virtual and real worlds with Mixed Reality offerings. These areas will require operational support.
Telecommunication service providers are adopting the next generation OSS/BSS systems for many reasons including integration with new IP-based frameworks, emerging applications, and the need to deal with customer service and retention. Other factors include the need for network operators to rationalize legacy systems into common support frameworks while they simultaneously seek differentiation factors from one another.
One challenge is that this is all happening while carriers roll out increasingly complex (at the network and service provider level) products and services. Handling of mission critical information will continue to evolve, necessitating additional innovation in OSS/BSS. This will facilitate ongoing opportunities for vendors involved in the development, supply and service of the next generation OSS/BSS.
Next Generation Network (NGN) represents a transformation driver for legacy OSS BSS systems. Traditional OSS is focused on the functions of Network Planning and Engineering (NPE), Fault Management (FM), Performance Management (PM), Provisioning and Service Activation (PSA) and Inventory Management (IM), and BSS is focused on Billing and Customer Care (B&CC), Mediation (MD) and Revenue Assurance (RA).
While critically important for the long-term viability of telecommunications networks, NGN imposes several new challenges to network operations such as stakeholder apprehension, framework construction to integration of demands, coordinating multi-vendor environments, processing data on real time basis, managing multiple partners simultaneously, diverse rating, and charging models.
With the purchase of this report at the Multi-user License or greater level, you will have access to one hour with an expert analyst who will help you link key findings in the report to the business issues you're addressing. This will need to be used within three months of purchase.
This report also includes a complimentary Excel file with data from the report for purchasers at the Site License or greater level.
Table of Contents
1.0 Executive Summary
Companies Mentioned
- Accanto Systems Ltd.
- Accedian
- Accenture
- ADVA Optical Networking
- Advanced VoIP
- Advantage360 Software LLC
- AdvOSS (Advanced IMS Inc)
- Alepo Technologies
- Amdocs
- Anuta Networks International LLC
- Aria Networks
- Aricent Inc.
- ASC Technologies AG
- Ascom
- AsiaInfo Inc.
- Astellia
- AT&T Inc.
- Avotus Corporation
- Bill Perfect Inc.
- Capgemini SE
- Cardinality
- CBOSS Inc.
- Centina Systems
- Cerillion Technologies
- CGS
- CISCO Systems Inc.
- Comarch
- Comptel Corporation
- Convergys
- CSG International
- Digital Route
- Dorado Software Inc.
- DXC
- Enghouse Networks
- EnterpriseWeb LLC
- Evolving Systems Inc.
- EXFO Inc.
- Formula Telecom Solutions Ltd.
- Hewlett Packard Enterprises
- Huawei Technologies Co. Ltd.
- IBM Corporation
- InfoGix Inc.
- Infosys Limited
- InfoVista
- INOC
- Intraway Corp.
- Juniper Networks
- Level 3 Communications LLC
- LogiSense
- LogNet Systems
- Mahindra Comviva
- Matrixx Software
- Mavenir
- MEF
- MegaSoft
- Metaswitch Networks
- Microsoft
- MindCTI Ltd.
- Mobinets
- MycomOSI
- NEC Corporation
- Netadmin Systems
- Netcracker Inc.
- Netformx
- Neural Technologies Limited
- NMSWorks Software
- Nokia Networks
- OPENET
- OpenVault LLC
- OPERAX
- Optiva Inc.
- Oracle Corporation
- OSSera
- Pega
- Peter Service JSC
- RAD
- Rev.io
- Ribbon Communications
- Salesforce
- Sandvine
- SAP
- SevOne Inc.
- Sicap
- Sigma Systems
- Skyline Communications
- Spirent Communications
- Sterlite Tech
- Subex
- SynchronOSS
- Tail-f Systems
- Tata Consultancy Services Limited
- Tech Mahindra Limited
- Telco Systems
- Telefonaktiebolaget LM Ericsson
- TEOCO Corporation
- TIA
- UBIqube
- UshaComm
- VAS-X
- Ventraq, Inc. (netplus)
- Veryx Technologies
- Xalted
- Xintec Ltd.
- ZIRA Ltd.
- Zoho Corporation Pvt. Ltd.
- ZTE Corporation
Methodology
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