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Unified Communications and Collaboration Market: Global Industry Analysis, Trends, Market Size, and Forecasts up to 2027

  • Report

  • 100 Pages
  • October 2021
  • Region: Global
  • Infinium Global Research
  • ID: 5475156
The report on the global unified communications and collaboration market provides qualitative and quantitative analysis for the period from 2019 to 2027. The report predicts the global unified communications and collaboration market to grow with a CAGR of 25.9% over the forecast period from 2021-2027. The study on unified communications and collaboration market covers the analysis of the leading geographies such as North America, Europe, Asia-Pacific, and RoW for the period of 2019 to 2027.



The report on unified communications and collaboration market is a comprehensive study and presentation of drivers, restraints, opportunities, demand factors, market size, forecasts, and trends in the global unified communications and collaboration market over the period of 2019 to 2027. Moreover, the report is a collective presentation of primary and secondary research findings.

Porter's five forces model in the report provides insights into the competitive rivalry, supplier and buyer positions in the market and opportunities for the new entrants in the global unified communications and collaboration market over the period of 2019 to 2027. Further, Growth Matrix gave in the report brings an insight into the investment areas that existing or new market players can consider.

Report Findings


1) Drivers

  • Growing need to maintain healthy communication among large set employees

2) Restraints

  • Privacy and security related concern

3) Opportunities

  • Government growingly adopting UCC technology

Research Methodology


A) Primary Research


Our primary research involves extensive interviews and analysis of the opinions provided by the primary respondents. The primary research starts with identifying and approaching the primary respondents, the primary respondents are approached include
1. Key Opinion Leaders
2. Internal and External subject matter experts
3. Professionals and participants from the industry

Our primary research respondents typically include

1. Executives working with leading companies in the market under review
2. Product/brand/marketing managers
3. CXO level executives
4. Regional/zonal/ country managers
5. Vice President level executives.

B) Secondary Research


Secondary research involves extensive exploring through the secondary sources of information available in both the public domain and paid sources. Each research study is based on over 500 hours of secondary research accompanied by primary research. The information obtained through the secondary sources is validated through the crosscheck on various data sources.

The secondary sources of the data typically include

1. Company reports and publications
2. Government/institutional publications
3. Trade and associations journals
4. Databases such as WTO, OECD, World Bank, and among others.
5. Websites and publications by research agencies

Segment Covered


The global unified communications and collaboration market is segmented on the basis of product, solution, organization size, and end-use.

The Global Unified Communications and Collaboration Market by Product

  • Hosted
  • On-premise

The Global Unified Communications and Collaboration Market by Solution

  • Instant & Unified Messaging
  • Audio & Video Conferencing
  • IP Telephony
  • Others

The Global Unified Communications and Collaboration Market by Organization Size

  • SMEs
  • Large Enterprises

The Global Unified Communications and Collaboration Market by End-use

  • Enterprises
  • Education
  • Government
  • Healthcare
  • Others

Company Profiles


The companies covered in the report include
  • Microsoft Inc
  • Cisco
  • Google
  • Zoom
  • Fuze
  • Mitel Networks Corp
  • LogMeIn
  • RingCentral
  • Verizon
  • Others

What does this Report Deliver?

1. Comprehensive analysis of the global as well as regional markets of the unified communications and collaboration market.
2. Complete coverage of all the segments in the unified communications and collaboration market to analyze the trends, developments in the Scope_name market and forecast of market size up to 2027.
3. Comprehensive analysis of the companies operating in the global unified communications and collaboration market. The company profile includes analysis of product portfolio, revenue, SWOT analysis and latest developments of the company.
4. Growth Matrix presents an analysis of the product segments and geographies that market players should focus to invest, consolidate, expand and/or diversify.

This product will be delivered within 1-3 business days.

Table of Contents

1. Preface
1.1. Report Description
1.2. Research Methods
1.3. Research Approaches
2. Executive Summary
2.1. Unified Communications and Collaboration Market Highlights
2.2. Unified Communications and Collaboration Market Projection
2.3. Unified Communications and Collaboration Market Regional Highlights
3. Global Unified Communications and Collaboration Market Overview
3.1. Introduction
3.2. Market Dynamics
3.2.1. Drivers
3.2.2. Restraints
3.2.3. Opportunities
3.3. Analysis of COVID-19 impact on the Unified Communications and Collaboration Market
3.4. Porter's Five Forces Analysis
3.5. Growth Matrix Analysis
3.5.1. Growth Matrix Analysis by Product
3.5.2. Growth Matrix Analysis by Solution
3.5.3. Growth Matrix Analysis by Organization Size
3.5.4. Growth Matrix Analysis by End-use
3.5.5. Growth Matrix Analysis by Region
3.6. Value Chain Analysis of Unified Communications and Collaboration Market
4. Unified Communications and Collaboration Market Macro Indicator Analysis
5. Global Unified Communications and Collaboration Market by Product
5.1. Hosted
5.2. On-premise
6. Global Unified Communications and Collaboration Market by Solution
6.1. Instant & Unified Messaging
6.2. Audio & Video Conferencing
6.3. IP Telephony
6.4. Others
7. Global Unified Communications and Collaboration Market by Organization Size
7.1. SMEs
7.2. Large Enterprises
8. Global Unified Communications and Collaboration Market by End-use
8.1. Enterprises
8.2. Education
8.3. Government
8.4. Healthcare
8.5. Others
9. Global Unified Communications and Collaboration Market by Region 2021-2027
9.1. North America
9.1.1. North America Unified Communications and Collaboration Market by Product
9.1.2. North America Unified Communications and Collaboration Market by Solution
9.1.3. North America Unified Communications and Collaboration Market by Organization Size
9.1.4. North America Unified Communications and Collaboration Market by End-use
9.1.5. North America Unified Communications and Collaboration Market by Country
9.2. Europe
9.2.1. Europe Unified Communications and Collaboration Market by Product
9.2.2. Europe Unified Communications and Collaboration Market by Solution
9.2.3. Europe Unified Communications and Collaboration Market by Organization Size
9.2.4. Europe Unified Communications and Collaboration Market by End-use
9.2.5. Europe Unified Communications and Collaboration Market by Country
9.3. Asia-Pacific
9.3.1. Asia-Pacific Unified Communications and Collaboration Market by Product
9.3.2. Asia-Pacific Unified Communications and Collaboration Market by Solution
9.3.3. Asia-Pacific Unified Communications and Collaboration Market by Organization Size
9.3.4. Asia-Pacific Unified Communications and Collaboration Market by End-use
9.3.5. Asia-Pacific Unified Communications and Collaboration Market by Country
9.4. RoW
9.4.1. RoW Unified Communications and Collaboration Market by Product
9.4.2. RoW Unified Communications and Collaboration Market by Solution
9.4.3. RoW Unified Communications and Collaboration Market by Organization Size
9.4.4. RoW Unified Communications and Collaboration Market by End-use
9.4.5. RoW Unified Communications and Collaboration Market by Sub-region
10. Company Profiles and Competitive Landscape
10.1. Competitive Landscape in the Global Unified Communications and Collaboration Market
10.2. Companies Profiled
10.2.1. Microsoft Inc
10.2.2. Cisco
10.2.3. Google
10.2.4. Zoom
10.2.5. Fuze
10.2.6. Mitel Networks Corp
10.2.7. LogMeIn
10.2.8. RingCentral
10.2.9. Verizon
10.2.10. Others

Companies Mentioned

  • Microsoft Inc
  • Cisco
  • Google
  • Zoom
  • Fuze
  • Mitel Networks Corp
  • LogMeIn
  • RingCentral
  • Verizon

Table Information