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Field Service Management Market: Global Industry Analysis, Trends, Market Size, and Forecasts up to 2027

  • Report

  • 100 Pages
  • November 2021
  • Region: Global
  • Infinium Global Research
  • ID: 5511407
The report on the global field service management market provides qualitative and quantitative analysis for the period from 2019 to 2027. The report predicts the global field service management market to grow with a CAGR of 13.48% over the forecast period from 2021-2027. The study on field service management market covers the analysis of the leading geographies such as North America, Europe, Asia-Pacific, and RoW for the period of 2019 to 2027.

The report on field service management market is a comprehensive study and presentation of drivers, restraints, opportunities, demand factors, market size, forecasts, and trends in the global field service management market over the period of 2019 to 2027. Moreover, the report is a collective presentation of primary and secondary research findings.

Porter's five forces model in the report provides insights into the competitive rivalry, supplier and buyer positions in the market and opportunities for the new entrants in the global field service management market over the period of 2019 to 2027. Further, Growth Matrix gave in the report brings an insight into the investment areas that existing or new market players can consider.

Report Findings


1) Drivers

  • Growing demand for field services
  • Growing technology adoption by field service professionals

2) Restraints

  • The complex nature of field service management technologies

3) Opportunities

  • Technological advancements such as ai, big data and ml

Research Methodology


A) Primary Research


Our primary research involves extensive interviews and analysis of the opinions provided by the primary respondents. The primary research starts with identifying and approaching the primary respondents, the primary respondents are approached include
1. Key Opinion Leaders
2. Internal and External subject matter experts
3. Professionals and participants from the industry

The primary research respondents typically include

1. Executives working with leading companies in the market under review
2. Product/brand/marketing managers
3. CXO level executives
4. Regional/zonal/country managers
5. Vice President level executives.

B) Secondary Research


Secondary research involves extensive exploring through the secondary sources of information available in both the public domain and paid sources. Each research study is based on over 500 hours of secondary research accompanied by primary research. The information obtained through the secondary sources is validated through the crosscheck on various data sources.

The secondary sources of the data typically include

1. Company reports and publications
2. Government/institutional publications
3. Trade and associations journals
4. Databases such as WTO, OECD, World Bank, and among others.
5. Websites and publications by research agencies

Segment Covered


The global field service management market is segmented on the basis of component, deployment, type, and end user.

The Global Field Service Management Market by Component

  • Solution
  • Service

The Global Field Service Management Market by Deployment

  • On Premise
  • Cloud

The Global Field Service Management Market by Type

  • Inventory Management
  • Contract Management
  • Dispatch Management
  • Service Scheduling Management
  • Order Management
  • Route Management
  • Others

The Global Field Service Management Market by End User

  • IT
  • Healthcare
  • Infrastructure
  • Transportation and Logistics
  • Retail
  • E-commerce
  • Government
  • Others

Company Profiles


The companies covered in the report include
  • IBM Corporation
  • Salesforce.com, inc.
  • Oracle Corporation
  • Microsoft Corporation
  • Scandit AG
  • Wise Systems, Inc.
  • Geo Limited
  • SAP SE
  • Comarch SA
  • Accruent, LLC

What does this Report Deliver?

1. Comprehensive analysis of the global as well as regional markets of the field service management market.
2. Complete coverage of all the segments in the field service management market to analyze the trends, developments in the global market and forecast of market size up to 2027.
3. Comprehensive analysis of the companies operating in the global field service management market. The company profile includes analysis of product portfolio, revenue, SWOT analysis and latest developments of the company.
4. Growth Matrix presents an analysis of the product segments and geographies that market players should focus to invest, consolidate, expand and/or diversify.

This product will be delivered within 1-3 business days.

Table of Contents

1. Preface
1.1. Report Description
1.2. Research Methods
1.3. Research Approaches
2. Executive Summary
2.1. Field Service Management Market Highlights
2.2. Field Service Management Market Projection
2.3. Field Service Management Market Regional Highlights
3. Global Field Service Management Market Overview
3.1. Introduction
3.2. Market Dynamics
3.2.1. Drivers
3.2.2. Restraints
3.2.3. Opportunities
3.3. Analysis of COVID-19 impact on the Field Service Management Market
3.4. Porter's Five Forces Analysis
3.5. Growth Matrix Analysis
3.5.1. Growth Matrix Analysis by Component
3.5.2. Growth Matrix Analysis by Deployment
3.5.3. Growth Matrix Analysis by Type
3.5.4. Growth Matrix Analysis by End User
3.5.5. Growth Matrix Analysis by Region
3.6. Value Chain Analysis of Field Service Management Market
4. Field Service Management Market Macro Indicator Analysis
5. Global Field Service Management Market by Component
5.1. Solution
5.2. Service
6. Global Field Service Management Market by Deployment
6.1. On Premise
6.2. Cloud
7. Global Field Service Management Market by Type
7.1. Inventory Management
7.2. Contract Management
7.3. Dispatch Management
7.4. Service Scheduling Management
7.5. Order Management
7.6. Route Management
7.7. Others
8. Global Field Service Management Market by End User
8.1. IT
8.2. Healthcare
8.3. Infrastructure
8.4. Transportation and Logistics
8.5. Retail
8.6. E-commerce
8.7. Government
8.8. Others
9. Global Field Service Management Market by Region 2021-2027
9.1. North America
9.1.1. North America Field Service Management Market by Component
9.1.2. North America Field Service Management Market by Deployment
9.1.3. North America Field Service Management Market by Type
9.1.4. North America Field Service Management Market by End User
9.1.5. North America Field Service Management Market by Country
9.2. Europe
9.2.1. Europe Field Service Management Market by Component
9.2.2. Europe Field Service Management Market by Deployment
9.2.3. Europe Field Service Management Market by Type
9.2.4. Europe Field Service Management Market by End User
9.2.5. Europe Field Service Management Market by Country
9.3. Asia-Pacific
9.3.1. Asia-Pacific Field Service Management Market by Component
9.3.2. Asia-Pacific Field Service Management Market by Deployment
9.3.3. Asia-Pacific Field Service Management Market by Type
9.3.4. Asia-Pacific Field Service Management Market by End User
9.3.5. Asia-Pacific Field Service Management Market by Country
9.4. RoW
9.4.1. RoW Field Service Management Market by Component
9.4.2. RoW Field Service Management Market by Deployment
9.4.3. RoW Field Service Management Market by Type
9.4.4. RoW Field Service Management Market by End User
9.4.5. RoW Field Service Management Market by Sub-region
10. Company Profiles and Competitive Landscape
10.1. Competitive Landscape in the Global Field Service Management Market
10.2. Companies Profiled
10.2.1. IBM Corporation
10.2.2. Salesforce.com, inc.
10.2.3. Oracle Corporation
10.2.4. Microsoft Corporation
10.2.5. Scandit AG
10.2.6. Wise Systems, Inc.
10.2.7. Geo Limited
10.2.8. SAP SE
10.2.9. Comarch SA
10.2.10. Accruent, LLC